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Rated 4.3 out of 5 by 331 reviewers.
Rated 5.0 out of 5.0 by Great staff, great rooms, small bathrooms, but wonderful stay!!! Our stay at this location was wonderful!! Great rooms, great beds, great staff, great shuttle, great food, and wonderul staff!!! I would highly recommend this facility and this location!!! 21 October 2014
Rated 4.0 out of 5.0 by Comfortable with a semi-reasonable price Title says it all. Not necessarily cheap, but definitely a reasonable price for the quality and location. 17 October 2014
Rated 5.0 out of 5.0 by Excellent Stay! Facility inside was great... a little lacking in amenities such as a work out room. But for short stays, the cleanliness, friendliness of staff, little "extras" like happy hour (free wine or soda and snacks), and shuttle service really set this Holiday Inn Express apart. 17 October 2014
Rated 5.0 out of 5.0 by great staff Would be perfect if they had a fitness center. Otherwise excellent choice 16 October 2014
Rated 5.0 out of 5.0 by nothing was too much trouble Just recently stayed at this hotel and was really pleased. Nothing was too much trouble for the helpful and polite staff. The room was lovely roomy and clean. Only negative was the close proximity of the toilet to the basin to the bath being all very snug. Breakfast was fine but being from the UK i didn't like the smoked bacon but I agree this is picky. Great staff and stay overall and would recommend to anyone 15 October 2014
Rated 5.0 out of 5.0 by Great room but AC was not too great We stayed overnight at the this hotel to celebrate my brother and I's birthday. What attracted me this property was that it had a shuttle bus (my mother and I did not want to inconvenience my brother as our flight was leaving the next at 6am) and that it was close to a lot of the attractions in San Diego. Unfortunately, the shuttle but does not start until 5:30am. Also the room was very nice but the AC unit was parallel to the second bed in our room which, even though the AC was at full blast, you would not notice a change in temperature as the second bed received most of the cost air and it was blocking the air flow into the rest of the room. It became a little bit stuff at night. 13 October 2014
Rated 4.0 out of 5.0 by Central location, near to everything Good location, rooms a bit tired Need remodelling. Bathroom small and cramped. Staff great. 13 October 2014
Rated 5.0 out of 5.0 by service and happy hour The staff was very friendly and having the happy hour was great. Was not able to use breakfast due to early flight, but getting a little bag of goodies was great 13 October 2014
Rated 5.0 out of 5.0 by great service Arrivnig after midnight, everything was ready we were checked in quickly and able to get to bed to sleep after a long (16hr) travel day 13 October 2014
Rated 4.0 out of 5.0 by Kid friendly and good staff service This was our first visit to San Diego and the staff were very helpful and courteous throughout. Our small children were made to feel welcome and we were able to relax while we stayed in the hotel. My wife forgot her phone charger after checkout but after a telephone call the staff mailed the charger to us without delay. I would stay here again! 13 October 2014
Rated 5.0 out of 5.0 by Great Hotel Great place to stay in SD! Was attending a conference at a hotel about a mile away that charged twice as much. Rate was reasonable and breakfast was well-stocked. Internet quality was good. Bathrooms are a little small and the parking garage will test your driving skills. The only minor issue was I could not get the room as cold as I liked (68). 12 October 2014
Rated 5.0 out of 5.0 by Great Stay! Overall experience was great. In spite of our Platinum Member status, the hotel was booked up and we had to wait 3 hours for our room to be ready. I had booked an executive room, but was told when we arrived that we were booked in a standard room. (My online booking shows executive.) However, they did upgrade us to an executive room that was very pleasant and better than any executive room we've stayed in. My only negative observation is the cost of parking. $16 per day seems high, but we've never stayed in downtown San Diego, so maybe that's standard. The ******** Resort we stayed at earlier in the week for our conference (we extended our stay an extra day and moved to this Holiday Inn) was $5 per day for parking. When I booked originally, I asked about the location and walking distance. I was assured everything was very close and in walking distance as we were giving up our rental car to avoid the parking fee. Ummm, not THAT close. They do provide a shuttle service, however, so it is very doable. 10 October 2014
Rated 4.0 out of 5.0 by Old facility but good service Perhaps, the building needs a make over! It was a scary ride up and down the elevators. Breakfast was excellent! 10 October 2014
Rated 5.0 out of 5.0 by Awesome customer Service and very clean and comfortable room! Started off with free airport shuttle with a bit of a tour on way to hotel. Wonderful greeting by staff and very comfortable and clean room! Breakfast has a good variety of breakfast items including hot eggs and meat and hot and cold beverages! Shuttle available during the day until 9 pm to the area attractions and airport!!! Very friendly staff! We definitely plan to stay there in the future! 08 October 2014
Rated 4.0 out of 5.0 by Clean Hotel and great location. Overall, we were very pleased with our stay at the Holiday In Express San Diego Downtown. Although parts of the Hotel were under construction, the activity was isolated very well so as not to disturb patrons. 08 October 2014
Rated 5.0 out of 5.0 by Hotel Staff The staff was very attentive and very helpful. I enjoyed my stay! 08 October 2014
Rated 4.0 out of 5.0 by Very Welcoming We arrived just around 6:30 pm. It was really nice to see people in the lobby enjoying each others company. Very laid back and relaxing place to visit. 07 October 2014
Rated 5.0 out of 5.0 by Comfortable Room and Excellent Service I can't praise the staff at the hotel highly enough - they were really wonderful 07 October 2014
Rated 5.0 out of 5.0 by great service everyone was accomidating tu our needs service was so good i bought the staff agift of a cheesecake from cheesecake factory 06 October 2014
Rated 5.0 out of 5.0 by Excellent experience The hotel is in a great location - close to restaurants and sight-seeing attractions. Staff was friendly and helpful. Room was comfortable and quiet. Many breakfast choices beginning at 6:30 am. Pool had nice lounge chairs and towels. 04 October 2014
Rated 5.0 out of 5.0 by Buena y con oportunidades En términos generales tienen muy buenos empleados que atienden muy bien a los huéspedes, la limpieza en general es buena, lo que les hace falta es la transportación de Hotel-Aeropuerto y Aeropuerto-Hotel sea las 24HRS, a las 10 de la noche ya me toco pagar Taxi, los retretes de los baños son de baños públicos, no les haría mal cambiarlos. 02 October 2014
Rated 5.0 out of 5.0 by great property great property and would stay there again in the future when traveling for business. 02 October 2014
Rated 5.0 out of 5.0 by Awesome! It's not fancy, but it's perfect, staff is very helpful, shuttle service is great, breakfast and happy hour wonderful, room is clean and nice! 01 October 2014
Rated 4.0 out of 5.0 by Great Location and Good Service It's quite close to downtown and have a very courteous and helping staff. Room facilities were also good 01 October 2014
Rated 4.0 out of 5.0 by Alumni Event in SoCal Overall it was a great stay! The staff was very polite and helpful and for my first out of town business trip it was very simple to get situated. The only issue I had was during check it, because I used a company card to book the room so there was a few issues with I.D. Also, I it was hard to get the room temperature comfortable. It was either too hot or too cold. 29 September 2014
Rated 4.0 out of 5.0 by Very clean and excellent staff The staff were exceptionally friendly and welcoming. The hotel common areas and room were very clean. The decor of the room itself was a bit dated, but at the time of our stay the rooms were being renovated. The location was very convenient in downtown three blocks from the trolley. Overall we had an excellent stay. 29 September 2014
Rated 5.0 out of 5.0 by Always Outstanding!! The GM, Budd and his staff always know how to make my stay that much more enjoyable. Talk about service and a smile. These people go above and beyond to make sure each guest is welcome and enjoying their stay. Every time they call you by name, they make sure your happy with the room choice, had enough to eat at breakfast and more. I have stayed at this hotel many times and I will continue to simply because the staff makes the hotel that much greater!! As always my gratitude to them all for always making me feel so welcome!! 28 September 2014
Rated 4.0 out of 5.0 by Great view of the city able to "walk the city" from the hotel :) and that is just what we were looking for. Bathroom was small not much counter space. 26 September 2014
Rated 4.0 out of 5.0 by Overall I enjoy staying at this location. I am in the area often for business. When the price is right this is always the place that I like to stay. 26 September 2014
Rated 5.0 out of 5.0 by excellent room and service the rooms are excellent, good appereance, excellent brekfast and the front desk service was excellent 25 September 2014
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