Rated 4.2 out of 5 by 156
Rated 4.0 out of 5.0 by tpb2 Business in San Diego
This is an older property; but, it's well maintained for its age. The room was large and clean. The Internet service was fast. The staff was friendly and attentive. Overall, a great place to stay for that business trip to downtown San Diego.
17 December 2013
Rated 5.0 out of 5.0 by Phillips50 Absolutely the Best Staff and Great Location with a Fantastic View
I have never given a hotel I've stayed in a 5 star rating and we travel quite a bit, but this place deserves it. There was not a person on this staff that wasn't the best. Pedro, Alex and Stan (I believe that was his name# - shuttled us and did a great job. When they said they would be there, they were there. Suzette at the front desk was so patient with me as we had a little mix-up in reservations #there were 11 of us - 6 rooms). Adriana at the front desk was also very helpful and always smiling as was every member of this staff. Breakfast was great. Better than the standard hotel breakfast. Renee, the GM, came around one morning during breakfast and asked every table how was there stay. She answered all my emails prior to our arrival from SC, promptly and was very courteous and professional. I've never had a GM at a hotel so caring as to how their patrons were doing. Also, Elizabeth I believe was the Asst. GM, was just as pleasant and accommodating. They had a great Happy Hour in the evening. One small item - Hotel is old but has been renovated #which, by the way Lobby, was done beautifully). The rooms are good size and up to date, although bathroom is very small. But it worked for us with no problems. The Staff more than made up for age of the building. Would stay there again in a heartbeat. Walked about 3 blocks to local Irish pub. Food very good. I think name of restaurant was Scout. Ask for name at front desk. Everyone in my group is ready to go back and stay at this Holiday Inn.
16 December 2013
Rated 5.0 out of 5.0 by nknauer Excellent Staff!!
All staff from the housekeepers to the GM were absolutely amazing!
14 December 2013