Rated 4.2 out of 5 by 173
Rated 5.0 out of 5.0 by ArturoN Great service from staff
Staff very friendly and willing to serve. They really made me feel at home, wait... better than home!!
28 February 2014
Rated 3.0 out of 5.0 by cperezb No platinum consideration...
I have been platinum level for the past 2 years, is good to get something extra every time I'm traveling away from home.
In my last stay over at the San Diego Holiday Inn express I was just one more guest. The staff in the front desk were more worried of what was going on behind the desk or in their mobile phones. I think they could improve the service.
No extra points, no welcome package, not even a botle of water...
The location is acceptable.
24 February 2014
Rated 2.0 out of 5.0 by Rock man Property needs serious updating
This property is obviously a very old hotel that was turned into a HI Express. The paint over old doors and walls does not update an old building. Bath had a toilet that could only be used if the bath door was completely closed. Door butted directly to from of toilet when opened half way. Mattress old and worn out. HVAC wall unit ran non stop and was undersized for room size. Better not have any vehicle over mid sized if you want to park in the archaic and confusing parking deck. Access to hotel elevator from deck VERY poorly marked. Had to walk around a bit to find in a hidden alcove. Very sketchy neighborhood.
On the positive side the staff was very friendly and helpful. Nightly rate was reasonable for downtown but still not worth the rate.
22 February 2014