Rated 4.3 out of 5 by 72
Rated 5.0 out of 5.0 by bdgtTraveler Great Stay.
The King Executive suite was very spacious and clean. The staff was very accommodating to any requests. The location was convenient. Will stay again.
23 August 2014
Rated 5.0 out of 5.0 by bdgtTraveler Great Stay
The King Executive suite was very spacious and clean. The staff was vey accommodating. Will stay again.
23 August 2014
Rated 3.0 out of 5.0 by GT56 Disappointed
Generally love HIE and stay there almost exclusively.
This stay really disappointed me due to some bathroom cleanliness issues which are paramount to my satisfaction levels in general.
REALLY Disappointed in this stay here
20 August 2014
Rated 5.0 out of 5.0 by Wayvee55 Great Place to Stay - First time was not a fluke
I stayed at this location in June while on business and had a stress free stay. When I returned in August, I booked myself back here, and my experience was a repeat of that earlier visit. The room was very clean and comfortable (temp controls worked great, the bed comfy). The grounds were quiet enough to relax or get work done. The staff at the front desk was professional, polite, and cheerfully efficient, and the breakfast attendant was exceptionally courteous and competent. The Wi-Fi worked well wherever I happened to be.
There are lots of shops and restaurants in the area, from local stores to national chains, so there is plenty to do within a few blocks. There was even a free concert in a nearby park one night for those of us who look for that sort of stuff. Thank you for the great stay.
20 August 2014
Rated 5.0 out of 5.0 by MustangSally98 Great Service Surprisingly Large Room
I haven't stayed at many Holiday Inn properties but this one is very nice. I typically stay at another brand and Holiday Inn is just as exceptional. The staff was accommodating for a last minute request of an extra room for a guest that traveled with us but didn't have reservation. We were all satisfied with our room space, cleanliness and comfort. The breakfast was satisfactory and check out was quick and easy. I will definitely stay at this property again when I visit the area and highly recommend it.
08 August 2014
Rated 5.0 out of 5.0 by Robin03 Great Hotel
Nice hotel, grounds were attractive, rooms were big and clean. in walking distance to stores and resturants. They also had nice friendly staff.
07 August 2014
Rated 4.0 out of 5.0 by squillson Beautiful rooms, friendly staff, but double-check bill
This hotel is conveniently located and the rooms are spacious and beautiful. Staff is very friendly, also. The only bad note is that I was charged $20 over what I was quoted on the phone when I made the reservation. Talked to a manager about it after I returned home, but he just kept telling me it was the correct price. It may have been the correct price, but it wasn't what I was quoted. :o(
06 August 2014
Rated 4.0 out of 5.0 by KD and KD Excellent Staff - Those pesky little things
We stayed here for a college reunion. Our room was ready and waiting for us. The staff went out of their way to ensure that we had everything we needed for an enjoyable experience. The manager made himself personally available to all the people in our reunion group. He greeted us personally and asked us to call him if there was anything we needed. Jennifer, the young lady who handled the breakfast accommodations was by far, the FINEST FOOD SERVICE WORKER I have ever met. There was never a time time she did not have a smile on her face. She was always on top of things and was very gracious.
The manager has done an excellent job in training his staff to be very welcoming and service minded.
Little things- The reunion coordinator was in a room that had a persistent odor. Even though the room had been cleaned, the odor was immediately noticeable upon entry. Because of being full, there were no other rooms available. There were several little things that needed to be corrected as well...Auto door closer in our room was missing parts and was not functioning. Peephole was loose, almost falling out. Security lock inside our room was missing screws, not secure at all. Screws missing on door props from lobby going to courtyard, causing door props to drop and leave door open upon use. Striker plate on security gate from parking lot was not properly welded (I'm a certified welder by trade) and could come apart with a sharp jar. These things could expose guests to potential malevolence by certain unruly miscreants.
30 July 2014