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Rated 4.1 out of 5 by 492 reviewers.
Rated 5.0 out of 5.0 by Extremely convenient and nice Our family of 5 from Baltimore was visiting San Fran for one night (sadly). This was a great hotel!! 27 July 2014
Rated 4.0 out of 5.0 by Great location but comes at a price We booked two standard rooms and enjoyed our 3 night stay. Elevators were always crowded in the mornings and stairways difficult to find/use. The breakfast offerings were the same each day, but very popular, especially the pancake machine which always required waiting in line, sometimes 4-6 people deep. Perhaps extending the buffet time now from 6:30 - 9:30 another 1/2 hour or hour might help ease the congestion. Another pancake machine is also suggested. The rooms are nice, comfortable, and well serviced. The staff is friendly and helpful. The hotel's location apparently drives the cost to stay here comparable to 4 27 July 2014
Rated 4.0 out of 5.0 by Nice Hotel We had a nice stay but unfortunately we were on the first floor so we could hear a lot of street noise - cable cars. The hotel was clean. Breakfast was good. Definitely worth the money. Unfortunately the pool was up the street at the sister hotel and there was no hot tub. Overall a very nice hotel. 27 July 2014
Rated 4.0 out of 5.0 by San Fran vacation Great location and good rates. Room was small, basically had to sit on the bed. Breakfast was crowded but a good selection. 27 July 2014
Rated 4.0 out of 5.0 by no Recognition for IHG® Rewards Club Members I didn't receive platinum member 500 welcome bonus points. 25 July 2014
Rated 5.0 out of 5.0 by Would stay again I would def. stay in this hotel the next time we visit San Francisco. The beds were comfy, the rooms were quiet, and everything was really clean. The hotel is also centrally located to all the tourist attractions, so we had to take minimal transportation. The one improvement I wish the hotel would offer is a hotel shuttle bus too/from the airport. The options were cab only(expensive) or airport shuttle(45 minute wait), which is tough if you have an early flight. 25 July 2014
Rated 4.0 out of 5.0 by Ask for a room with a view. Nice hotel in a great location. Be sure to ask for a view towards the wharf. Otherwise, not such a great view out the window. Also, expect trouble finding a table for breakfast. Otherwise, the food is very good. 24 July 2014
Rated 4.0 out of 5.0 by Good Choice Room was nicely decorated - newly remodeled - location was good - breakfast was good but the amount of people made it hard to find a place to sit, 24 July 2014
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