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Rated 4.1 out of 5 by 467 reviewers.
Rated 5.0 out of 5.0 by outstanding The hotel and staff was amazing. I would recommend this to anyone going to San Francisco. 08 July 2014
Rated 5.0 out of 5.0 by great stay! We enjoyed staying at the Holiday Inn Express and Suites at Fisherman's Wharf. My family stayed in the hotel 4 nights while we were on vacation in San Francisco. The breakfast was included and there was a great variety of choices, including cheese omelets, sausage, pancakes, pastries and delicious biscuits. There was also the usual food such as oatmeal and cereal and other things. We loved the location of the hotel, only a few blocks away from Fisherman's Wharf and just a short walk to many other sights as well. We also felt the cleaning staff was extremely courteous and friendly as we would see them in the halls. Our bed was comfortable and we had no issues while we stayed there. I would definitely recommend this hotel and we would stay there again! 07 July 2014
Rated 1.0 out of 5.0 by Valet Nightmare I called the hotel before checking in and was told self parking was available and the cost. Upon arrival; the Valet Boy had His personal vehicle blocking the entrance to the garage so that no one could self park. He told me Valet was mandatory and I could not park my own car. As I asked questions the Valet Boy became disrespectful to me, and it became clear that He was not to be trusted. Unfortunately; I had to park two blocks away, and walk with my luggage back to the hotel. When I complained to the Manager; He refused to do anything. This would be a nice place to stay in SF, only if Management did not allow the Valet to run roughshod over top of the Hotel guests. Next time in SF; I will stay elsewhere. Message to management: Fire the Valet company. They are a liability. 06 July 2014
Rated 5.0 out of 5.0 by Great Place Front lobby was clean, cheerful and welcoming. The staff were very helpful and friendly. The room was clean and cheerful. Breakfast was always warm and good. Many options for breakfast. 04 July 2014
Rated 5.0 out of 5.0 by Great location Located within walking distance of the Wharf and Ghiradelli Square. The hotel has been updated and the rooms are great. Would be nice to have a fridge in the room, but that would be my only complaint. Overall a great place to stay. 03 July 2014
Rated 5.0 out of 5.0 by Best in San Francisco for family vacation Best Location. Hop on hop off tour starts from 3 minutes walk, golden gate pier 43 is 5 minutes walk, cable car ride starts from 5 minutes walk, Indian restaurant 5 minute walk. Enjoyed our stay with family. 02 July 2014
Rated 5.0 out of 5.0 by A great experience The entire experience was great, front desk, lobby, elevators, halls, guest room, bed, internet, staff, breakfast, privacy, etc. I just wish that the Hotel was closer to Moscone Center West, where Google I/O was held. 01 July 2014
Rated 4.0 out of 5.0 by good location this express hotel is in good location, walking distance to Pier 39 area. Overall good hotel, clean and friendly staff. Breakfast was busy both mornings. Not much space to sit down, but food was kept full. Just too bad parking is expensive, but that is just the City's fault, not the hotel. They could give some discount to Platinum members. It's only valet parking while next door in the Holiday Inn you have self parking I believe. That hotel has also Denny's inside in case you like that. One night there was fire alarm in evening and it's always funny how relaxed and slow people act on such things. Let's see next time when they start to smell smoke or see actual fire. Lucky for us it was just a test or false alarm. 01 July 2014
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