Rated 4.0 out of 5 by 368
Rated 2.0 out of 5.0 by Pgarcia544 Under construction!
The bed was comfortable and breakfast was good, however the hotel was under construction and was very noisey. When i told the front desk that i was unhappy about the fact that the construction project was not disclosed on the website, that front desk person proceeded to argue with me, and insisted it was stated. After showing her the site on my iphone she stated that i had to use the "full" site to see it. If i can make the reservation from my iphone, i should be able to see that statement from my iphone. My room reeked of paint fumes really bad and waited all day for a manager to call me. at 8:30 pm, i went to the front desk and once again reported the paint fumes. I was finally moved up one floor. Over all with the jackhammers and constant door slamming and elevators due to construction it was very noisey.
20 February 2014
Rated 1.0 out of 5.0 by Music Man valentines day on fisherman warf
Staying at the holiday in was supposed be a romantic night on the fishermans warf in san fran. It was anything but.... The look of our room was very disapointing, nothing like our other stays at holiday in. To top it off we found two bugs crawling on the bed and floor! managment had the nerve to say we brought the bugs in. and they dont have a bug issue. Kind of funny concidering the bug was crawling down the bed as we walked in the room!!!! they were not acommidating at all, it took a few hours to move rooms, there was no pool, gym, or laundry facilities. the staff was rude, and we will never return to that location again. besides the hotel, the stay and night in san francisco was a blast!!!!
19 February 2014
Rated 4.0 out of 5.0 by VicyLily Ubicacion Excelente y Habitacion Confortable
Buen Hotel, lo suficiente para descansar y tener una estancia comoda, la ubicacion al puerto de San Francisco es excelente, la limpieza demasiado buena, el buffet del desayuno es malo.
17 February 2014
Rated 5.0 out of 5.0 by Pudsie52 Good Hotel
Near to Fishermans Wharf, Cruise Terminal etc. Attentive and friendly staff. Will be even better when renovations finished.
17 February 2014
Rated 5.0 out of 5.0 by Jessie707 Family Suite -- A Good Deal in SF
The five of us stayed in a family suite which was spacious and comfortable. Ever try traveling with a family of 5? Often you wind up with someone on an uncomfortable roll away bed or you pay for two rooms. The family suite was plenty roomy for everyone and a lot cheaper than two rooms in SF. The hotel has been re-done recently to go for an art deco look (and it pretty much works). The location is awesome if you want to be a tourist -- which was our objective. The staff was great. They let us store our luggage there several hours before check in time.
12 February 2014
Rated 5.0 out of 5.0 by vpadt business trip
this hotel was very reasonable and I received a free room upgrade
06 February 2014
Rated 5.0 out of 5.0 by Dan454 Nice Experience
Our recently updated room was very good, with confortable beds, micro and frige. The rooom had a big size, was well iluminated and the location was silent at night. We recomend this hotel to other families that will travel to San Francisco
06 February 2014
Rated 3.0 out of 5.0 by AusMyke Expected Better I guess
Stayed mostly at Holiday Inns across the US of A while visiting and Driving through (from East to West) USA.
While the Location of this hotel was great a couple of aspects did not make the overall experience what I hoped for.
Paid Parking was expected and when booking the staff were kind enough to mention that if I made booking with Parking Inclusive it would be cheaper ($29 as compared to $45 per day) - this was good.
The room was fairly quiet though felt smaller than the other HI places we Stayed at. being a family of four I was hoping for a slightly larger room with Refridgerator and Micro - requested this at time of booking and on checkin again. Service came later and brought the items making the room even more smaller ;-(
Breakfast had a decent selection and was good. Staff very pleasant and helpful throughout - and location was ideally close to Fishermans Wharf and Pier 33 (Alkatraz tours).
03 February 2014
Rated 3.0 out of 5.0 by nonenonenone123641 ok
I thought I already wrote a review. Now I have to write at least 50 more characters so I can finish this survey. As I wrote before somewhere during this survey. Look closely to the quality of hotel you stay at especially using points. the not so good ones and good hotels require the same amount of points.
31 January 2014
Rated 5.0 out of 5.0 by jim doe nice
close to stuff, chocklate ghirldaeelies soup bowls stuff like that good stuff nice stuff I have to do 50 words and I don't have anything to say so ill mumble and babble for 50 words
27 January 2014
Rated 3.0 out of 5.0 by serpenttim A rare dissapontment
Being a Gold Elite member, I have given priority to IHS properties every time I travel and have in all but a few times have been very pleased with my stay, some times the rate is a little more that I wanted to pay but at least always new what I was getting into.
This time is an exception, the rate that was quoted in the web site was more that I usually pay but stayed anyway because it was close to my job site, but when I check in and to my surprise I was hit with a mandatory $45,00 valet charge. This charge came completely out of the blue and was not mentioned when I made the reservation.
An other announce was the TV, not only was there limited (and I mean sparse) channels to chose from but non were in HD. The analog signal on 42" HD TV was so blurry that I just shut it off.
I will never stay at this property again.
26 January 2014
Rated 5.0 out of 5.0 by hilary54 Family gathering
The hotel staff was friendly and accommodating. The breakfasts offered a great way to start our mornings of sightseeing and catching up with family.
I would definitely recommend this hotel to any one visiting the San Francisco area.
23 January 2014
Rated 5.0 out of 5.0 by chuck50 front desk
very knowledgeable of the area on where to eat and go.
23 January 2014
Rated 5.0 out of 5.0 by Suzie Q Clean and convenient
The Holiday Inn Express Fisherman's Wharf was clean and convenient for our stay. The room was nice and the staff was friendly. The location was convenient for a walk down to Fisherman's Wharf and for getting to the Cruise Pier 35. We didn't realize that there was a shuttle from the airport, but we enjoyed our overnight stay before leaving on a cruise.
21 January 2014
Rated 5.0 out of 5.0 by Malc127 Holiday in San Francisco
Great location, friendly staff, nice clean room and the current renovation work did not disturb our stay at all.
19 January 2014
Rated 5.0 out of 5.0 by Marneey location
Location is excellent. Near to everything. Transportation was never an issue.
17 January 2014
Rated 4.0 out of 5.0 by kris29 good experience
Good value, great location. Nice rooms, updated. Great comp breakfast. Will stay here again.
15 January 2014
Rated 5.0 out of 5.0 by BarbiB Great Location
The staff was very helpful with bus schedules and allowing a late checkout too. We were also able to store our luggage after checkout before our departure. Great location - close to everything: Pier 39, Ghirardelli Square and Chinatown were all within walking distance for us.
14 January 2014
Rated 4.0 out of 5.0 by hph11 Location, location
The hotel is at a very good location, close to the wharf and the cable car ride.
Variety of the complimentary continental breakfast is very good.
13 January 2014
Rated 3.0 out of 5.0 by TripletsNZ Clean and tidy, but small beds
We stayed in the 2 Bed Family Suite, as we were 2 adults and 3 teenagers. The room was a generous size, clean and tidy, however it was sadly let down by having 2 small double beds rather than 2 large king sized beds (which would have easily fitted into the room). Even though we are not big people by any means, the beds were too small to comfortably share if you are not on your honeymoon :-) There was a sofa bed (again for just 1 person to sleep in comfort). We called reception and told them our complaint and they supplied a rollaway bed free of charge, which helped, but ideally we needed another rollaway so we could have had a bed each, as the beds were really too small to share. Apart from the small beds, the room was a generous size, clean and comfortable, the hotel in a very convenient location, and the breakfast buffet (continental with 2 hot options) a bonus. If the beds were upgraded to a decent size, I would stay here again and recommend it to others.
13 January 2014
Rated 4.0 out of 5.0 by johnnord Location, location, location!
While Holiday Inn Express facilities are somewhat generic, they are dependable and comfortable. The location of the HIE in Fisherman's Wharf is great, just two blocks from the Wharf restaurants and near the terminus of the SF Trolly Car line.
10 January 2014
Rated 1.0 out of 5.0 by nick9876 Don't stay here anytime soon
Under construction and if you ask to be moved away from it they will put you right next to it and you can plan to be woken up at the crack of dawn each day.
09 January 2014
Rated 5.0 out of 5.0 by Robbie73 comfortable bed and great service
We are very happy that we chose the Holiday Inn Express/ Fishermans Wharf location in San Francisco. We really enjoyed ourselves alot!
08 January 2014
Rated 4.0 out of 5.0 by Cindy+ 2 family suite
1st floor family suite was big .a little more lived in then expected but still ok. Room was located right by staff room so was awoken every d at a little after5am. I think they were getting ready for continental breakfast. Other than that everything was fine.
08 January 2014
Rated 1.0 out of 5.0 by NTSNnntt. Nbvrt under renovations
Hammering, drilling and rotary hammer noise woke us up on the New Years Eve morning. Staff said we should have known from reservations. Nothing on my confirmation page warning that the construction would prevent sleep and cause discomfort. Moved to another lesser room. No more.
06 January 2014
Rated 3.0 out of 5.0 by hbombmom an average experience
Parking was $45/night plus tax which I was not aware of. There was a lot of noise outside our window which didn't make for a very peaceful experience. Breakfast was incredibly crowded with not enough tables and chairs for everyone. Guests were stalking and rushing to grab tables. There was another dining room available that should have been open. This was on New Year's Eve so they should have planned for better staffing. The room was clean and the location was very close to everything. The location is what made our experience enjoyable.
03 January 2014
Rated 5.0 out of 5.0 by Elfo Great location and staff that tries!
The Holiday Inn Express Fisherman's Wharf has an amazing location. The staff tries really hard to meet your needs. The hotel offers an adequate breakfast (free) and the rooms are fine. The hotel is not cheap but all hotels in this area are somewhat expensive. Try to avoid having a car as the parking fee per night is $45 (ouch). There is a great grocery store-Trader Joe's-around the corner. Stock up on snacks and water at little cost and keep in your refrigerator in your room.
In all, we had a good stay and would come again You should consider it too!
01 January 2014
Rated 5.0 out of 5.0 by sunskye great service
Great breakfast, helpful staff. close to wharf and shopping
even in construction they did their best
01 January 2014
Rated 1.0 out of 5.0 by Summer33 Good location bad hotel
Small rooms, rude staff, way over priced but good location.
31 December 2013
Rated 5.0 out of 5.0 by dc01096 Awesome hotel
Excellent sevice from check-in to check out! Love the room and the amenities. I was impressed at the quietness of the hotel in general considering the location of the hotel near fishermans wharf; which made our stay even better.
31 December 2013