Rated 3.9 out of 5 by 77
Rated 1.0 out of 5.0 by Cardinal3 Not up to expected HI Express quality
Room was extremely small, appeared that attempts had recently been made to refurbish the entire property. Mostly like putting lipstick on a pig. Room did not smell clean, fixtures and furniture were older and worn.
The reason this property was chosen over other IHG properties in the area was because of the later Airport Shuttle schedule. I should have arranged for a cab to another property.
18 July 2014
Rated 4.0 out of 5.0 by KenN228 Convenient location
I had a quick business trip to San Jose and booked a room near the freeways and airport for convenience. I was pleasantly surprised at the quality of the room. It was nicely furnished with a very comfortable bed. Breakfast was tasty and quick and allowed me to be on the road in time for my first appointment. I believe it is a good value for what you get.
18 July 2014
Rated 5.0 out of 5.0 by Shanghai everything was excellent
Bed great, staff excellent, location great, very quiet, room in excellent condition, breakfast options were excellent.
16 July 2014
Rated 4.0 out of 5.0 by LadyWriter Great service
This hotel is on par with other Holiday Inn Express properties, but what made this hotel stand out was the great customer service. All of the staff was friendly and helpful. The reception staff even upgraded me to a suite because of a slight delay during check-in.
05 July 2014
Rated 4.0 out of 5.0 by FWTxTraveler Clean and convenient
Hotel was very clean. Rooms were clean and comfortable.
Also, very convenient to SJ Airport. Only a few minutes.
01 July 2014
Rated 5.0 out of 5.0 by AstroGuy Peaceful and Restful
My hotel criteria are: Clean, Quiet, Convenient, and Comfortable. This hotel did well on all fronts. Although near the airport and city center, the rooms were very quiet! No marauding elephants or revelers in the hallways or common areas (even though the World Cup was in full swing).
Room was very dark - helped for the full nights' sleep.
30 June 2014
Rated 5.0 out of 5.0 by DC20140615 Nice hotel to stay for business
It is a nice hotel for business or casual. Clean room, nice service and friendly staff.
23 June 2014
Rated 5.0 out of 5.0 by JoeJr Attentive staff great breakfast
The staff at this Holiday Inn Express were helpful and attentive. Breakfast staff were efficient and hard working and kept the breakfast bar clean, well stocked and the seating area was quickly cleaned and straightened right after people left. This was the best breakfast area we had out of all the Holiday Inn Expresses we have been to.
22 June 2014