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Rated 4.6 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Incredible Customer Service My daughter was returning from a research trip in the rainforests of Costa Rica. I was worried because her name does not match my name on the reservation. And she forgot to take my credit card. I wrote Holiday Inn and got an immediate response. I even received a personal phone call reassuring me that my daughter would be accepted. As I was traveling internationally at the same time, I was *very relieved* to get this personal service and I will be forever grateful. If only more businesses would give such personalized service! 25 July 2014
Rated 5.0 out of 5.0 by clean, comfortable and friendly great stay, nice amenities, wide breakfast selection, good value 25 July 2014
Rated 5.0 out of 5.0 by Good Saty Thanks. All better than we expected. all very very good. Good shuttle bus. Beautiful large room and very comfy bed. 24 July 2014
Rated 5.0 out of 5.0 by Staff made experience all the better We have stayed in a number of Holiday Inn Express locations in the United States. This one in San Jose, Costa Rica, was as good as any. In addition, the staff was incredible and a tremendous help, especially Sindy who went out of her way to make sure our stay in Costa Rica was fantastic right up to our flight home. 23 July 2014
Rated 5.0 out of 5.0 by Safe and Clean place to stay I felt very comfortable here. The hotel was just as I expected it....clean and delicious food 23 July 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable accomodations The hotel staff were friendly and helpful. The room was clean and comfortable. We enjoyed the basket of snacks in the room and the breakfast was fabulous! 23 July 2014
Rated 5.0 out of 5.0 by Overnight stay Stayed at the Holiday Inn Express overnight so as not to worry about getting to the airport on time from Puerto Limon. The hotel was very nice and the staff was friendly and attentive. Would recommend. 23 July 2014
Rated 5.0 out of 5.0 by Responsive staff. The problem with the brown water running from the bathroom sink's hot water faucet all night was annoying but your staff was accommodating by allowing me to use the bottled water in the room. I really appreciated such a great gesture form your staff. The front desk staff were greeting guests with s smile. 21 July 2014
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