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Rated 4.1 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by Good Value Close to Cal Poly, clean, and serves a great breakfast. 26 September 2014
Rated 4.0 out of 5.0 by Passing Through This stopover on our way from Santa Cruz to Los Angeles was basically very good, with very helpful reception staff. We were well accommodated in a good room with good facilities. However our visit was marred on the second day by a member of housekeeping not doing her job. We went out about 10 a.m. and returned about 3 p.m. to find the room had not been made up. Normally we would not mind that and would cope, so we made ourselves comfortable again so that we could rest and prepare to go out in the evening. We put the 'do not disturb' note on the door. When we went out at about 5.30 p.m. there was a note in the door slot saying that the room had not been made up because of the 'do not disturb' notice. Fair enough, but what made us very mad was that the note was timed at 12.30 when the room was vacant. Reception staff were very helpful and had the room made up whilst we were out for the evening. We are finding that the breakfast here and at other HIEs we are staying at to be tired and lacking in appeal. There has a shortage of scrambled egg in all of them so far. 23 September 2014
Rated 4.0 out of 5.0 by Great location and service spent a weekend at the HI SLO, staff is wonderful and really willing to help not only in terms of hotel needs, but also tips on things to do around the area. 23 September 2014
Rated 5.0 out of 5.0 by Trip made comfortable by great staff This is the third time I've stayed at this hotel and each time it gets better. It's easy and convenient to book my stay online, and am treated very warmly and professionally when my wife and I arrive. Since we will be visiting San Luis Obispo more in the next four years with our child at Cal Poly, we look forward to continued positive experiences. Every one of the staff members, whether in housekeeping, engineering, front desk, and whether or not addressing my needs at the time, was very warm and friendly. The only room for improvement is in the area of internet bandwidth. I twas easy to connect to the free Wi-Fi, but the speed was dismally slow and at times (even late at night or early in the morning) practically stopped. I suspect it was due to a large number of families staying for Cal Poly's move-in day all trying to access the internet. Maybe staff can look into ways to increase bandwidth for those days of high occupancy to avoid the same problem in the future. 23 September 2014
Rated 5.0 out of 5.0 by NICE!!! The room I stayed in was very clean and updated. The bathroom had very modern décor. I had a small problem turning the AC unit on and getting the refrigerator to work and when I called front desk, they told me they would send someone right over. I had not even sat down before maintenance was already knocking at my door to resolve the problems. The rooms have been updated with new thermostats and new refrigerators, that was it. That's what I call Great Service! I was very happy with the whole experience. I recommend this place! 23 September 2014
Rated 5.0 out of 5.0 by Wonderful convenient to the college stay Friendly staff, comfortable room and great breakfast. Well worth the visit. 21 September 2014
Rated 5.0 out of 5.0 by Staff was very helpful The Staff, particularly Taz at the Front Desk, was very helpful. 21 September 2014
Rated 5.0 out of 5.0 by Great location Near Cal Poly Had a great time. Room and staff were great! Great location for visiting Cal Poly. 17 September 2014
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