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Rated 4.1 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Great service I loved every minute of my stay, the staff was great the room was clean, bed was comfy, I just loved it. you can go wrong staying here. 29 January 2015
Rated 4.0 out of 5.0 by My Local Choice Always know what to expect at HI Express. Price could have been a little lower. 29 January 2015
Rated 5.0 out of 5.0 by Hidden tresaure Stayed in the Royal Suite, Huge room. Love the facility We will return 23 January 2015
Rated 5.0 out of 5.0 by Breakfast Over all staff was great. Always use Holiday Inn Express when possible. Received a free room due the number of points earned. Breakfast was not the usual quality. Eggs were runny and sausage was cold, First time that has happened. Still will stay again. 22 January 2015
Rated 5.0 out of 5.0 by Edge of the City During regular repeat visits to Richmond, I and my workmates have stayed at the San Pablo Holiday Inn. It is very convenient to our places of work in town using City Streets. It is near enough to the freeway system for rapid moves throughout the East Bay, close to Richmond City government offices, and close to a wide variety of restaurants and shopping choices. I and my workmates have stayed at this motel for many years. 19 January 2015
Rated 3.0 out of 5.0 by Front desk service I was a guest at this hotel last week. While the hotel and room itself were good the front desk was not to friendly. First she was on the phone while she was checking me in. She didn't recgonize my status on being platinum and she didn't offer me a goody bag or extra reward points. I didn't think much of it until my coworker checked in behind me and was offered this option and was a gold member. This may not seem like much but as much as I stay at these properties I was a little suprised considering I have never had this not done before 17 January 2015
Rated 1.0 out of 5.0 by Unsafe Area It was a very late check-in after being on the road all day. I reserved this room with the understanding I would need a roll-a-way bed. I had to argue with the front desk to get a roll-a-way bed put in the room. They never notified me when they delivered the bed, left it outside the door. I was not familiar with this area and never felt safe the whole time I was there. I wanted to call the police to see if they would escort my family and I to our room. I went to bed hoping my truck would still be where I parked it in the morning. If not for the very late check-in, I never would have stayed here! 16 January 2015
Rated 4.0 out of 5.0 by Clean rooms and nice staff Good value for area. I would choose this hotel again. 12 January 2015
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