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Rated 4.3 out of 5 by 316 reviewers.
Rated 2.0 out of 5.0 by No Fridge! This Holiday Inn Express had no refrigerators or microwaves. Be warned, you might think this isn't a big deal but it is. We went for 3 days and had children with us and we couldn't store food for them. I do not recommend this hotel if you have kids. July 3, 2015
Rated 5.0 out of 5.0 by Great room and staff! Excellent value and location, the staff was great and the room very comfortable. This is my "go to" when I come to Santa Cruz on business. June 29, 2015
Rated 5.0 out of 5.0 by Comfortable Accommodations Comfortable nights stay, with no surprises. Clean and well maintained facility with a professional staff. June 24, 2015
Rated 4.0 out of 5.0 by gREAT sERVICE Good customer service and really comfortable pillows. June 19, 2015
Rated 2.0 out of 5.0 by Towels please 1. There were NO bath towels or washcloths in the bathroom when we arrived. We had to call the front desk 3 times before they were finally delivered. 2. There was no disclosure ahead of time (when I made the reservation) about the $7 parking fee. It was first mentioned at check-in. There was no choice but to agree to it. June 16, 2015
Rated 5.0 out of 5.0 by clean, quite, staff helpful and friendly enjoyed 2 days and nights resting while in the area for a wedding and graduation June 15, 2015
Rated 2.0 out of 5.0 by WiFi didn't work First room was not made up. Second room was missing a shower curtain. No WiFi. Called down to get help - no answer. Outrageous rate for a sketchy part of town. June 15, 2015
Rated 5.0 out of 5.0 by Holiday Inn Santa Cruz Excellent stay, quiet, clean and very friendly and professional staff. June 15, 2015
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