Rated 4.3 out of 5 by 248
Rated 5.0 out of 5.0 by leotmo Excelente localização e Staff
Hotel muito bem localizado próximo a shopping e restaurantes em área nobre. Staff muito simpático e cordial. Quartos amplos, bem decorados e mantidos. Bom café da manhã.
February 4, 2016
Rated 4.0 out of 5.0 by gjhk Bon séjour globalement
Manque d'un frigo dans les chambres et d'une petite bouteille d'eau offerte dans les chambres/jour.
February 2, 2016
Rated 4.0 out of 5.0 by Sylvain B Hotel très agréable
Hotel parfait pour voyage d'affaire dans quartier agréable.
Centre commercial à 10 minutes à pieds et restaurant à 5 minutes.
Il ne manque que la piscine pour en faire un endroit parfait.
January 28, 2016
Rated 5.0 out of 5.0 by Pink Panther07 Pleasant Oasis
Nice, bright layout. Good location near restaurants and shopping. Helpful staff. Good value for money.
January 26, 2016
Rated 4.0 out of 5.0 by MikeLonW72 Friendly, Comfortable Hotel
The hotel is a pleasant 10-15 minute walk to Tobalaba metro station, through a safe neighbourhood. Location is good for many businesses in the area, and a major shopping mall is just a 15 minute walk away.
The hotel itself exceeded expectations. The staff are friendly, and welcoming. The property is well designed, including the spacious rooms, which are comfortable, and easy to unpack and relax.
The included breakfast has a wide range of options and is more than filing. The breakfast/dining area is sunny and bright.
This was my first stay at the 'Express' brand, and was more than surprised at the quality, service and value for money.
I would stay here again if I return to Santiago.
January 22, 2016
Rated 5.0 out of 5.0 by RAMNIK SINGH EXCELLENT LOCATION AT BEST PRICE
EXCELLENT LOCATION AT GREAT PRICE AND VERY CENTERALLY LOCATED ONLY HOTEL CARS ARE BIT EXPENSIVE
January 22, 2016
Rated 3.0 out of 5.0 by DrDave68 Told off like a naughty school boy at breakfast
This is an OK hotel. The staff are mostly friendly, the rooms are not bad and the location is fine.
But at breakfast I was told off by the duty manager like I was a naughty schoolboy. Breakfast starts at 6:30. I went down at 6:40 - there was a barrier across the entrance. I waited until one of the serving staff beckoned me through. I started to serve myself.
The manager approached me, and started the berate me for being there, telling me that I should have waited until 7. Eventually a member of the serving staff stepped in to say they had invited me through (10 minutes after the advertised opening time).
The manager walked off without even an apology. Poor show frankly. I am a professor in my 40s - being treated like a 7 year who has misbehaved at school is frankly not on.
January 20, 2016
Rated 4.0 out of 5.0 by Susannita Personal muy cordial
Tuvimos un problema médica con nuestro hijo y el personal fue muy preocupado y nos ayudaron en toda la situación, tienen grandes personas trabajando ahí
January 19, 2016