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Rated 4.1 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by great service by staff friendly staff from shuttle driver to front desk. pre breakfast snack was arranged. confortable bed and clean room. 26 September 2014
Rated 5.0 out of 5.0 by Good Value This hotel was better than I expected. Mostly because of the friendliness of the staff and the cleanliness and convenience to the airport. Loved the covered parking garage and the wonderful breakfast in the morning. Cain, when I had a billing inquiry was very helpful and nice to deal with while being very professional. He's a credit to your hotel! 25 September 2014
Rated 4.0 out of 5.0 by Short Stay Nice good for airport connection. Would stay again 23 September 2014
Rated 4.0 out of 5.0 by Great hotel I always stay here when traveling to Logan airport. Staff was especially helpful this last visit. My partner forgot her cell phone on the shuttle bus and the hotel kept the phone safe until we returned from vacation. 22 September 2014
Rated 5.0 out of 5.0 by Great staff Always a pleasure to stay at the Holiday Inn Express in Saugus. Great people from the van drivers to the front desk staff to the breakfast providers and cleaners. 20 September 2014
Rated 4.0 out of 5.0 by up to standards Nothing unique about this one. Usual HIE quality. Far from airport, lack of nearby restaurants, etc., if no car. Otherwise comfortable, etc. 19 September 2014
Rated 5.0 out of 5.0 by saugus convenient/clean place to stay overnight for early Logan flights 19 September 2014
Rated 5.0 out of 5.0 by room change manager was excellent and a very hard worker. Saw him a breakfast and he was helping,etc thought he was a service member doing manual labor;not until later did I realize he was the manager. Really hands on and took care or the room problem in a classy way. 19 September 2014
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