Rated 4.6 out of 5 by 174
Rated 3.0 out of 5.0 by Gold 75 Staff needs work
Did not find the staff responsive or interested especially during the check in experience or responsiveness to questions regarding available dinning options. Would not return to this hotel
13 September 2014
Rated 5.0 out of 5.0 by Ricki Ricardo Clean with crisp, modern look and feel
All the necessary amenities where available. The staff was courteous and cheerful. Comfortable stay in nice and clean room. I like the new look of the hotel that is centrally located in the Soo not to mention parking! I will return for sure.
12 September 2014
Rated 5.0 out of 5.0 by BIG Pete A great place to be..
As we have come to expect, our experience with the Holiday Inn Express in Sault St Marie, Ontario was excellent. The staff was great from beginning to end and the property was in great shape ( except for the elevator that was having it's interior upgraded. Without hesitation we would book there again.
12 September 2014
Rated 5.0 out of 5.0 by kryskay Comfort and good price
We stayed her as there are not many options in the area. We wfound good value for the dollar and would return to this locations. Staff was excellent.
11 September 2014
Rated 5.0 out of 5.0 by jin123 Good as I expected
The bed is good (not too soft as many other hotels I stayed). Hotel is nice and clean. Breakfast is good. The WIFI is not so good in the room, but is good in breakfast area.
09 September 2014
Rated 4.0 out of 5.0 by Geochick good stopover
The renovations done at this hotel give it a modern look. Very nice decor. Typical great HI breakfast, including the automatic pancake maker. Comfy beds. The only bad thing was that our reservation had been cancelled by some other web service and I have no idea what that was all about - however they did find our room in the end, however I am not sure why it was cancelled in the first place? Their error, or some web error? Not sure, and I didnt feel they explained it very well to me! But other that that it was fine.
07 September 2014
Rated 5.0 out of 5.0 by Chickenlips Poor layout of rooms
Other than the rooms being laid out in an odd fashion, the HIE was an excellent value in a great location. A great big clear glass window in the bathroom facing the major street was unsettling until an ill fitting shade could be manipulated to ensure privacy.
06 September 2014
Rated 4.0 out of 5.0 by happy vacationer 15 reliable service across the brand
The beds are comfortable, rooms clean. Front desk personnel very helpful. Breakfast has a wide range of choices.
only complaint is no towels at the poolside had to go to front desk in swimwear after asking if there were towels at the pool side.
05 September 2014