Rated 4.2 out of 5 by 77
Rated 5.0 out of 5.0 by Michael0722 Great as usual
Stay here for work when I am visiting the home office. I have not had a bad experience here. The rooms are always good and staff knowledgable and courteous.
09 December 2013
Rated 2.0 out of 5.0 by jvelky Clean Room but VERY poor fitness center
I stay at this hotel often on business trips. Room here was clean, bed was comfortable, but the air condition/heater unit was having issues as it made a "click, click, click" sound all night long that was loud enough to keep waking me up. When I got up in the AM for my morning workout, I got to the fitness center to realize that 2 of their 4 machines were broken. One of the treadmills had an "out of order" sign on it and the bike had no working electronics so adjustments to tension were not possible...and it was on a very hard setting so using it wasn't an option. Unfortunately the 2 working machines were occupied so I was forced to leave the fitness center and not work out that day. I mentioned both of these issues to the front desk, and it was like no one really cared. Unless issues like these can be worked out, I wouldn't recommend this hotel to others nor will I choose to continue to stay here, as I get the same rate at a hotel directly across the road.
08 December 2013
Rated 4.0 out of 5.0 by mrrisk Good Price/Benefit ratio
Overall a pleasant stay. Room, services, internet, AC, etc. all working properly. A nice gentleman welcomed me at the front desk and the whole process was swift. The exercise room had what is needed, we didn't check out the pool.
05 December 2013
Rated 2.0 out of 5.0 by Unhappyguest3 Not the Holiday Inn I am used to.
Extremely poor customer service. Customer satisfaction is not their number one concern. Only one pool that is outside. Breakfast was okay but room was extremely croweded. Could have stayed at the Country Inn and suites across the street and had a larger room, pool, and nicer eating arrangements. Tried to contact Holiday Inn Express and received a guest relations operator who only took down my information. No follow up service has been received. Will not be returning to this location
27 November 2013
Rated 4.0 out of 5.0 by andyson97 One night stay
Not bad for a one night stay after a long day of shopping. Room could use a deep clean but I think that of all hotel rooms. Beds were good and the breakfast is a nice addition.
20 November 2013
Rated 4.0 out of 5.0 by ChefBD Good Value
This property has very comfortable beds and quite rooms. Breakfast is good (orange & apple juice is always a bit weak-they need to work on that). Fitness center is small but works well. Next door is a casual but nice bar that is connected by a covered walkway.
17 November 2013
Rated 5.0 out of 5.0 by Elle27 Great area and clean!
This was a nice place to stay. Located near IKEA, the mall, and lots of other shopping and restaurants. It was very clean. The staff was friendly and helpful. The breakfast was free (nice!)... However, there were not a lot of options for people with certain diet restrictions, like gluten free. Overall, it was an excellent stay with a great price.
15 November 2013
Rated 4.0 out of 5.0 by suswho Great staff
I cannot be more pleased by the friendly and capable staff. I have been using this property since 2008 and have had great service each time. The rooms are clean, the bedding comfortable.
11 November 2013