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Rated 4.3 out of 5 by 152 reviewers.
Rated 1.0 out of 5.0 by single worst hotel experience to date Staff failed to provide final shuttle from the WEDDING that we were there for then called police on the very understandably livid bride when she called to complain. cleaning staff pushed through my girlfriend while holding bags. i was told when i made the reservation that i was getting a room with a whirlpool tub then was told that never happened when i arrived and they had none of those rooms available.i paid cash for my room when i arrived and it took them 15 min. to confirm that i paid at all but not before wanting to charge the card i used to make the reservation. I am no globe trotter but i have stayed in more hotels then i have fingers and toes and not once ever have i had an experience as unforgivably bad as i did at the holiday inn express in schaumburg. there are many other options near by i recommend you use ANY of them. 02 September 2014
Rated 5.0 out of 5.0 by Excellent Service We were greeted by excellent customer service, had excellent customer service each night at the complimentary happy hour, and then again at check out. The beds were SO comfortable as well! 02 September 2014
Rated 5.0 out of 5.0 by Another great stay! This is our 2nd time staying at the Holiday Inn Express in Schaumburg and we loved it. The staff is friendly 02 September 2014
Rated 5.0 out of 5.0 by Clean and a great location! The hotel is clean with a friendly staff and a great location. 02 September 2014
Rated 5.0 out of 5.0 by GREAT BED and pillows We had a wonderful visit We LOVED THE PILLOWS AND THE MATTRESS tHE HELP WERE ALL GREAT aM FOOD COURT WAS AMAZING 28 August 2014
Rated 5.0 out of 5.0 by Very Comfortable & Enjoyable Stay We thoroughly enjoyed our stay at this HIE, there are a few features that I really appreciated. Our room was clean & beautiful with a frig & microwave secluded in a stylish armoire and the basin & mirror is located outside of the bathroom, so that it is not tied up when someone is using the shower or toilet. I also loved that the gym is available 24hrs, the beds were unbelievably comfy with lots of soft down pillows, and it is conveniently located just 5 mins from Medieval Times (which was the reason for our trip), The Cheesecake Factory and myriads of restaurants & shopping. They also offer free parking & breakfast. 28 August 2014
Rated 4.0 out of 5.0 by Close to Lego Land Nice front desk agent at check out. My son was excited to be heading to Lego Land for our first time and she shared in his enthusiasm. An indoor swimming pool would have been nice. 28 August 2014
Rated 5.0 out of 5.0 by Best stay this summer! This was the third Holiday Inn Express we stayed at this summer and the best one of the three by far! The rooms were clean and didn't have an odor. The breakfast had plenty of choices. The fridge in the room even had a small freezer! The only minor problem was with the microwave. It kept beeping unless we unplugged it, other than that we had a great stay. 27 August 2014
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