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Rated 3.6 out of 5 by 174 reviewers.
Rated 1.0 out of 5.0 by 差劲的酒店 首先���吐槽的是官网预定,网页根本打不开,随便预定一下就要废掉半个小时时间,商务人士完全没有时间等待。 其次,住过上海的北方、五角场、绿地普陀三家,综合下来评价都不高,设施老旧破损,特别是卫生间淋浴喷头,基本上都是坏的,高度无法固定,角度也是松旷的。很多房间、楼道灯都不亮。浴巾上还有女人的长发,床头柜上尘屑厚重,这几个店的WIFI体验都非常差,导致几乎无法上网,办公邮件也无法收发。北方、五角场窗户都无法关严,非常吵。 杭州的海外海相对来说还好,但是也是窗户无法关严,外边的噪音很清晰,很大。 总体来说,性价比很差的酒店。 24 February 2015
Rated 4.0 out of 5.0 by 床铺舒适,服务一般 房间有灰尘,这点不满意。 毕竟老了,不如我家新开的金沙江路智选假日酒店! 早餐还不错,下一站去深圳和广州,希望也能住上洲际的标准,温馨的价格! 整体服务还算到位,还算安静,预订的价格、大床要求、无烟房,离电梯远,都做到了,很好! 12 February 2015
Rated 5.0 out of 5.0 by 服务热情周到 前台服务热情,让人倍感亲切,看得出酒店的每位工作人员都是训练有素的,客房整洁干净,餐厅早餐品种丰富,上网速度快,周边交通便捷 09 February 2015
Rated 4.0 out of 5.0 by 性价比还不错的酒店 酒店位置不错,不临街,很安静。设施稍老,整洁度很好。服务人员彬彬有礼,态度好,对客人有求必应。房间略显局促,洗漱用品显得简陋了些。早餐太简单了,而且每天基本一样。总体感觉尚可,提前预订的价格还算适中。 08 February 2015
Rated 1.0 out of 5.0 by 第二次入住让我大失所望 本次是我第二次入住五角场HIX,第一次其实也没享受到任何服务,但是看在尚可的性价比以及我本人并不挑剔的性格对酒店给予了高分评价,但是本次真的让我很失望。公司开年会我提早了好多天预定的中信85折房间,在预定页面只有2种房型,一种大床房一种智选标准房。由于说明不清我特地致电酒店确认标准房就是双床房,而且我在电话里多次确认得到肯定答复后预定了标准房。 到店CI被告知没有了双床房只有大床房,解释说标准房大床双床都有,我的预定被默认了大床房型,同时还很自然的说很多客人都定错很正常。这种态度实在无法让我无语。我不开口要欢迎饮料也不准备给我,我也不知道该怪前台走神还是业主定的规矩。只能给个低分了。 07 February 2015
Rated 5.0 out of 5.0 by 新中式风格很清新 房间的风格很清新,家具、配饰的搭配巧妙。卫生间的门与淋浴间的 门一体化设计,节省空间。卫生间淋浴室用弧形的玻璃砖隔断很有特色。 05 February 2015
Rated 3.0 out of 5.0 by 设施陈旧,电视空调不给力 桌子、电视、沙发、茶几、手机充电等陈旧,空调没效果,电视又小又雪花,卫浴维护不是很好。打电话预定,客服态度有点差,让我无语啊~! 22 January 2015
Rated 2.0 out of 5.0 by 房间比较旧,服务跟不上 具体案例供参考: - check in的时候人比较多,经提示才开始对优悦会会员做优先办理,整个过程中没有对会员的任何认可和问候; - 进房间,发现洗手间的脸盆无法排水,打电话到前台找人上来维修,等了足足20分钟,没有动静,再次打电话到前台,前台反问“难道还没有人去修理吗”; - 房间里写字台的桌面是破的(见照片)。 好的方面就是早餐还不错,去复旦附近办事的话交通也比较方便。 21 January 2015
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