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Rated 4.1 out of 5 by 377 reviewers.
Rated 4.0 out of 5.0 by everything just fine worthful money spent. bed a little bit soft. nice parking garage. about 20 minute walking to subway station. 18 December 2013
Rated 1.0 out of 5.0 Dirty looking carpet in the room and low quality breakfast I stayed in room 1820 for six days and the carpet seems dirty. Color of the towel is a bit blackish. Breakfast is very simple. 14 December 2013
Rated 3.0 out of 5.0 by 酒店霉味太重 几次入住本酒店了,都发现酒店的霉味特别大,特别是这次入住,不管是走廊还是房间,霉味都特别大,房间晚上睡觉开了窗户都没用,基本上都睡不好。 虽然是快捷酒店,但是地毯什么的也该清洗或者换换了。 12 December 2013
Rated 4.0 out of 5.0 by Clean and good location Room is clean and tidy. Bed is comfortable. Breakfast is good, with choices of drinks, with selection of food. Location is excellent, five minutes taxi to Luo Hu. 12 December 2013
Rated 5.0 out of 5.0 by 物超所值 很棒的酒店,服务非常好,酒店前台素质非常高,到底是IHG集团的,彰显不凡!酒店的性价比很高,可能是位置或开业时间不长的原因,继续努力,下次我还会去入住的 11 December 2013
Rated 5.0 out of 5.0 by Worth the value Since not my first time staying here again, experience on this trip was good. Some minor maintenance in the hotel on the day of arrival but didn't affect my overall stay. Good news is the Breakfast is improving. 10 December 2013
Rated 3.0 out of 5.0 by nice hotel but location is not good The holiday inn express hotel is quite new building so that room and all facilities are quite good condition. And room is very quite but little chilly without heating.(they don't have heating!) Location is not good, you have to walk a long way to go to MTR other wise have to take a taxi. In order to have drink or something, you need to walk at least 10 minutes. 08 December 2013
Rated 4.0 out of 5.0 by Just another stay Stayed this hotel for more than 10 times before, this hotel is clean but is getting older. However, most facilities function well and has no problem. Biggest problems are; 1. no elite check in line, sometimes need to wait 15 min to check in (even in mid-night) 2. some guest smoke in non smoking floor and hotel cannot do anything. 04 December 2013
Rated 5.0 out of 5.0 by Comfortable room Price can be accepted with the comfortable surrounding 02 December 2013
Rated 2.0 out of 5.0 by 仍需較大改善 該酒店位置還算交通方便,大堂燈光比較昏暗。 房間陳設太舊,一陣臭味。廁所燈光還是壞的。 總體衛生不怎麼乾淨。 02 December 2013
Rated 4.0 out of 5.0 by Room Cleanliness need improved Overall , it is a good hotel; budget but room Cleanliness need improved 29 November 2013
Rated 5.0 out of 5.0 by Friendly service Staff are very friendly and flexible. Good size room with comfortable bed. 28 November 2013
Rated 5.0 out of 5.0 by 服务算不错的一家智选假日酒店 酒店地点位置不错,离地铁站不算远,公交车到罗湖口岸很方便,前台服务人员很热情。早餐虽然简单也属于智选里面相对比较好的,可能装修时间比较长,酒店设施有点老,最近好像涨价了,价格有点偏贵。 25 November 2013
Rated 5.0 out of 5.0 温馨 由于每次喜欢住1820,虽然不是都刚好有房间,但是总能帮我安排比较安静的房间,环境一如既往的干净,前台的工作人员总会热情的招呼,并且有的还记得我,很温暖。 24 November 2013
Rated 3.0 out of 5.0 good service very good service housekeeping and very poilet, but the breakfast is not good,if your hotel can add some variable food in the buffet will be better,such as ham,bacon and yogurt. 23 November 2013
Rated 5.0 out of 5.0 by Good as usual.. Everything is good and improving.. Will stay here again. 22 November 2013
Rated 4.0 out of 5.0 by Lobby carpet very bad smelling We checked in at the hotel and all we can say is , at least we are able to experience relaxation. But the only cons to that hotel is the smelly carpet along the lobby. Try to change or better remove the carpet for your guest convenience, otherwise the guest will not have a pleasant experience staying over for days. 18 November 2013
Rated 4.0 out of 5.0 by Receptionist great service good amenity and manner to guest and answer my lots of questions patiently and politely. 18 November 2013
Rated 5.0 out of 5.0 by 很舒服的酒店 很舒服的酒店,离万象城很近,走路十分钟就到了。比较多国外的客人入住,提供免费的自助早餐,早餐品种不多,但是很合胃口,很干净卫生。 13 November 2013
Rated 4.0 out of 5.0 by 整体符合定位,位置不较好。 位置较好,周边方便。早餐差了点,没什么选择。隔音不太好,有时可以听到隔壁的声音。服务人员可以再热情点,觉得有一二个比较死板脸。 13 November 2013
Rated 1.0 out of 5.0 by disappointed Very dirty towels,smelly toilet ,poor sound proof of walls ,carpet in the room was dirty and wet. very disappointed with holiday inn branded facility has this poor quality of sanitary.just outside the door of lobby a hocker was standing and soliciting customers of the hotel.very annoying and embarrassing. hotel staff saw it and dud nothing...... 05 November 2013
Rated 4.0 out of 5.0 by Holiday Inn Express Luohu I have stayed at this hotel many times in the last 4 years. Great location near subway station, KK Mall and MXIC. There are plenty of restaurants and coffee around. The staff are friendly. The breakfast selection and quality is not as good as before. 05 November 2013
Rated 4.0 out of 5.0 satisfied trip in shenzhen I have been living in this hotel for several times in this year. Rooms in smoking floors are really dirty comparing to the ones in non-smoking floors, especially the carpet. The tiny fridge found in 15th floor this time is very nice and considerate! Hope to get rooms more clean in the future. 05 November 2013
Rated 3.0 out of 5.0 Comfortable bed and PELLOW FEEL EASED when arrived and network is convenient. 03 November 2013
Rated 5.0 out of 5.0 by 唯一的遗憾是早餐差了点 环境不错,也很整洁,客房服务彬彬有礼,印象还可以。不过就是早餐品种也太少了点,基本没什么选择余地,北京东直门相比之下好多了,算是有点遗憾吧! 01 November 2013
Rated 5.0 out of 5.0 性价比挺高 在假日酒店集团里,Express选经济型的,房间设施较为简单,也没有mini吧,但是很干净也很舒适,尤其是大床和枕头,跟其他假日酒店一样,都很柔软。隔音效果稍微差了一点点。早餐人很多。性价比还是挺高的。 31 October 2013
Rated 5.0 out of 5.0 by Great Value The "Express" model is excellent value for money, but the Shenzhen hotel is the best of the lot, including breakfast with fresh-ground coffee. Consistently good. 21 October 2013
Rated 4.0 out of 5.0 by Clean, good value for short stay Perfect for a short stay, clean non smoking room, and good value for the money if looking for a western brand hotel. would stay again. 21 October 2013
Rated 2.0 out of 5.0 by 性价比一般的酒店 房间空间较小,而且床贴着墙,给人不舒服的感觉。另外房间的网络使用不了,打了多次电话,等了好久才有服务员来处理。而且要打多次电话催促。 19 October 2013
Rated 5.0 out of 5.0 by Progress has been made since last stay. I would rate is as one of the Best HIex in region Since my las stay, 6 months ago, then the problem I found was breakfast foods were often cold, Now changes have been made and much appreciated breakast is now well presented and what should be hot is hot. Room was this time without fridge, I queried to the reception, 5 mins later fridge was in my room. Cleaning staff on my floor have as always excelled. Pity that other HiEx in China and Hong Kong do not visit this gem, as learn lessons!!! 17 October 2013
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