Rated 3.9 out of 5 by 114
Rated 4.0 out of 5.0 by Guisseppi67 HIEX in Shiloh
About average or a little less than average for the Holiday Inn Express Hotels family.
28 August 2014
Rated 5.0 out of 5.0 by LindaB11 Like Sleeping on a Cloud
Everything about this hotel was perfect from the luxurious bedding and towels to the giant shower head. The staff was exceptional and the room was spotless. The breakfast went above and beyond other hotels with omelets, bacon, biscuits and gravy and even waffles! The breakfast "lady" put a smile on my face every morning. I'm SOLD on this hotel!
27 August 2014
Rated 3.0 out of 5.0 by TargetShooter Still a good value.
in spite of some general failures this is still a good stay for the money. It's a little off from past stays at this hotel but I would stay here again.
26 August 2014
Rated 5.0 out of 5.0 by Tishaj38 Traveling to Minnesota
We stopped here to rest from traveling from NC. This place is the best HIEX I have ever stayed in..Quiet, clean, and excellent customer service!!!
21 August 2014
Rated 5.0 out of 5.0 by Tishaj38 Vacation/Graduation
This hotel is the best hotel of the HIEX thus far. My husband and I traveled from North Carolina to Minneapolis for my college graduation and decided to stop here for rest..Excellent staff and close to the St. Louis area..I highly recommend this hotel..We stayed here twice..coming and returning back to the east coast.
18 August 2014
Rated 3.0 out of 5.0 by Traveler 35647 Smelly dirty room
Some kind of dead bug in the bath room by the trash can. Room smelled horrible, the window,didn't open enough to let any fresh air in. Maid didn't clean the second day, I came back at 3 pm and started working in the room, she knocked to clean then and dropped towels but I had to work. The staff up front was friendly and helpful, but that room was dirty and smelly.
17 August 2014
Rated 4.0 out of 5.0 by cspindler Great place!
Our stay was for leisure--it was a half-way point for us between home and family. The hotel is in great shape. We were able to really relax and enjoy our stay. The staff was very friendly and helpful. As we are IHG members, they allowed us to stay an extra hour after checkout, which was fantastic!
Our room was very clean. The bed was very comfortable. The whirlpool worked very well and was very clean. We had a perfect amount of shampoo and soap and the towels were very clean. The air conditioning worked well and the curtains made it almost completely black in the room. The breakfast was very convenient, saving us money and time.
The only issues that we had during our stay were minimal and did not completely ruin our stay, by any means. We had a great time here, and definitely will return. First, the rooms were not very sound proof. Though we are pretty early risers, we were awoken even earlier by the neighboring showers being turned on and a few people outside our door talking loudly. The only other issue that we had, which is a personal preference issue, is that the breakfast, though it was convenient, was not the best. My wife and I are very health sensitive, and the food that was provided did not exactly fit our preferences.
Even with these issues, we, again, greatly enjoyed our time here, and plan to return in the future. These issues would not keep us from returning.
14 August 2014
Rated 5.0 out of 5.0 by JJCarl60 clean comfortable and excellent service
We enjoyed our stay and always look forward to staying at the Holiday Inn or Holiday Inn Express Hotels.
13 August 2014