Rated 4.2 out of 5 by 157
Rated 5.0 out of 5.0 by mrm65 Relaxing overnight stay
We have stayed at this hotel twice this summer. Each time we stay here, the staff is friendly. We will stay here again for overnight stays in Shreveport.
August 3, 2015
Rated 5.0 out of 5.0 by lkronyak Survey way to long!
I don't mind answering a survey, but it was way to long and there didn't appear a way to skip answers and submit survey.
August 2, 2015
Rated 5.0 out of 5.0 by kearjt Great Place to Stay!
Great place to stay during my visit in Shreveport; friendly and professional staff members. The property was clean, the rooms were clean, the breakfast was good quality. My overall visit for amazing!!!
July 31, 2015
Rated 1.0 out of 5.0 by Field Service Never Again
It started with check in. The receptionist acted as if I was an inconvenience. No mention of my platinum status. No offer of welcome points. The room was setup so you couldn't watch tv from the couch. The bed had a mattress that felt like a goodwill reject. The bed was made with half the sheets tucked underneath. In the morning I adjusted the shower for max hot and waited 10 minutes. No hot water. Had hot water in the sink. Breakfast bar was kept stocked. Only 1 biscuit. Gravy was like thick paste. Milk was warm.
July 30, 2015
Rated 5.0 out of 5.0 by Carrie827 Great Service!
I will definitely stay there again in the future! The staff and accommodations were great.
July 29, 2015
Rated 2.0 out of 5.0 by billy43 poor front desk service
We were overcharged. The front desk was rude. The fire alarm went off at 6:30 am. We left the hotel and realized no one else was exiting. We asked the man at the front desk if it was safe to come in. He was very rude in his answer and stated the girl burned the breakfast. Very unsatisfied with the hotel.
July 23, 2015
Rated 5.0 out of 5.0 by derasta1 great service
Staff was courteous and informative. assisted in organizing my club status.. facilities were very clean bed comfortable. overall very pleasant stay
July 11, 2015
Rated 4.0 out of 5.0 by K1012 Great breakfast, location and comfortable beds
Our stay was satisfactory. The room was comfortable. My only complaint was the air conditioner. It was hard to regulate and there was visible white mold in the coils. The breakfast was the best continental breakfast we've ever had. The staff was super friendly.
June 30, 2015