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Rated 4.5 out of 5 by 200 reviewers.
Rated 3.0 out of 5.0 by arrival after 200mile drive very upset to find my disabled access room had been let to non disabled guest although i had booked almost 2 months in advance &checked by phone afew days before l.I declined the offer of trying to find another hotel as we had booked 4 days in area with other members of family.after a stressful time it was sorted by moving the guest from the room to a normal room &allowing my disabled wife &me to occupy the room we had booked.we use this hotel chain because we know the disabled access rooms meets our needs Rest of stay was upto normal standard expected at Holiday Inn Express. 13 October 2014
Rated 5.0 out of 5.0 by Shrewsbury stop over Good place to stop if on business and want a quiet night away from town, as a bit out of the way on industrial -commercial site. But a clean tidy quiet place. 13 October 2014
Rated 5.0 out of 5.0 by Excellent Warm Welcome and friendly staff, always a pleasure to stay at this Hotel 12 October 2014
Rated 4.0 out of 5.0 by Excellent value for money Ok it's on a business park but will not hesitate in staying at this location on our next visit to the area. Highly recommended. 09 October 2014
Rated 5.0 out of 5.0 by On the A49 ? Stop at Holiday Inn Express Shrewsbury This is one of the best Inns I have ever stayed in. The staff are first rate. The location is so good for the surrounding area. There is only one thing to say... "Get your self there, now " ! 09 October 2014
Rated 4.0 out of 5.0 by Good Hotel but need bigger TV's and Better Dining Good hotel but TV small and need to "sell" the dining side of it better. 08 October 2014
Rated 5.0 out of 5.0 by Great Hotel Experience From the Manager down, the staff could not do enough for ourselves. HI needs to take special care of these members of staff, remember "head hunters" are on the prowl for excellent staff such as these. For such a small hotel, the food was excellent. 07 October 2014
Rated 5.0 out of 5.0 by Great room and Brilliant Staff As IHG members on arrival for our two night stay we received a personlised envelope with our room key in at reception and were directed to our room. As we wanted to walk and see some of Shrewsbury and eat out we asked at reception for directions and they were very helpful and printed us off a map and marked off some good places to to eat and drink. I was impressed with their local knowledge including approx walking times which were spot on. Breakfasts were good with a choice of hot and cold, Although I do wish the brand of sausages were changed as they are very bland or even a choice of different ones. Every time we passed reception or went to the bar the staff were always very welcoming without being over the top which made for a very pleasent weekend break. 04 October 2014
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