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Rated 4.5 out of 5 by 275 reviewers.
Rated 5.0 out of 5.0 by good place to stay Greeted by welcoming staff on arrival, and throughout the stay the staff were attentive, interested and polite. Food was good, bar reasonable, room met our needs and was clean and comfortable 25 March 2015
Rated 5.0 out of 5.0 by Good value and convenient Have stayed at this hotel twice when visiting relative locally. Easy to access and, given the location, not too noisy from nearby roads. Quality of rooms is good compared with other low-cost hotels and unlimited wifi is a bonus. Breakfast also included, unlike other low-cost hotels, although there were items that needed replenishing (knives, sausages, bread to name a few). These had not been noticed by staff until you asked. Overall experience however was good. 25 March 2015
Rated 4.0 out of 5.0 by Quiet Room and bed were comfortable and quiet. Had a good night's sleep. Staff were polite and friendly, but dinner took a long time arriving; waited about 35 - 40 minutes. Everywhere was clean and tidy. Inadvertently went to the end of a corridor because the signage to the stairs and elevator was not very clear, and found the fire door open. Thought this was a bit of a security risk, but didn't feel unsafe. 25 March 2015
Rated 5.0 out of 5.0 by Stay in Shrewsbury hotel is where it is .... so its not the location you go for and it is a holiday inn express. I did think the breakfast would have included bacon and it was a disappointment that there wasn't that option available. The menu in the bar was a bit basic and its a shame that the staff dont offer a couple of more interesting options other than fisn and chips, pizza or a burger. 22 March 2015
Rated 5.0 out of 5.0 by Just the job Great staff couldn't do enough, pleasant, helpful and there when needed. All staff seem attuned to the guests needs when required, and seemed to generally enjoy what they were doing. 19 March 2015
Rated 5.0 out of 5.0 by good location. good location and good value for money in the area.The dutymanager Aaron was very friendly and genually enjoyed his job. 18 March 2015
Rated 5.0 out of 5.0 by HI Express Shrewsbury A good place to stay at an affordable price. Good food available and not too far from the city centre. Overall I would recommend this hotel 17 March 2015
Rated 3.0 out of 5.0 by Public areas dirty The vast majority of guests were eastern european 'road workers'. Whilst they were OK as guests the debris that they brought into the hotel from there daily work was trod throughout the hotel and public areas. Staff tried manfully to keep on top of this but there was too much to keep on top of. Breakfast times were chaotic to say the least, with fellow guests dropping further debris throughout the hotel and filling their holdalls with most of what was on offer for breakfast. Rooms are a good spec and well kept but overall the hotel is not catering for the business type and sometimes gives the impression that it is a hostel. 17 March 2015
  • 2015-03-27T12:02:15.045-05:00
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