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Rated 4.5 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by hotelexperience Overall a good experience no issues for the one night stayed 18 July 2014
Rated 4.0 out of 5.0 by myth of the free breakfast, and who wants to eat it Breakfast is not actually free, it's just bundled in with the room rate. Quality of some breakfast items is poor, especially sausages and bread - disappointing, especially in an out of town hotel where there are no other options. Does anyone else complain about the ridiculous belt fed toasters? Raw toast, or on fire & standing in the car park - not a great option really. Slot toaster with the ability to get it out when it's done please. On the whole though a decent room, clean, plenty of towels & not bad value, just don't expect a great breakfast. 15 July 2014
Rated 5.0 out of 5.0 by great staff,comfortable bed fantastic staff, lovely comfy beds ( particularly the pillows). Staff definitely a great asset to Holiday Inn Shrewbury. 12 July 2014
Rated 5.0 out of 5.0 by quiet location not city center so fairly quiet. ..good breakfast and friendly staff clean nice bed great shower :) 12 July 2014
Rated 5.0 out of 5.0 by A pleasant and relaxing stay Reception at the hotel was professional, friendly and welcoming. Everything about the building was well maintained and immaculately clean. While there were not many staff on duty those that were were helpful and able and willing to answer our questions and provide us with useful information. 09 July 2014
Rated 5.0 out of 5.0 by Thoroughly enjoyable stay Excellent stay here. Staff could not do enough for us and were very friendly. Nothing seemed to be too much bother for any of them. Not very close to town centre but taxis are cheap so not problematic. Can thoroughly recommend staying here. 09 July 2014
Rated 5.0 out of 5.0 by Excellent - friendly staff with nothing too much trouble - Recommended We stayed just one night mid-week and would recommend this HIExpress. The staff were so friendly (thanks Aaron), and helpful with nothing too much trouble. Room was large, clean with a powerful shower and shower gel etc all provided in the bathroom. You can get extra pillows, dining recommendations, even takeaway menus all with a smile. We were grateful to dine in from a limited menu, but it means you don't have to drive out, and can enjoy a pint from the bar ! Breakfast is super, with all you could want including hot items (sausages, beans and scrambled eggs), pastries and juices. Again, a very friendly young lady retrieved our ice packs from the freezer and was so helpful. You know what you are getting and the price online booked in advance was super value, but it's the staff that make the difference and make me recommend it. Thanks guys, if we are in the area we will be back. :-) 08 July 2014
Rated 4.0 out of 5.0 by good for less-able guests The room has a walk-in shower and a very comfortable bed. Another easy chair would have been helpful. There is a lift to the room, and allocated disabled parking spaces outside. Breakfast is included, and would be more than adequate for people who do not have food intolerances. The hotel is easily accessible from major routes and is a good base for visiting Shrewsbury and the area. 01 July 2014
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