Rated 4.8 out of 5 by 358
Rated 5.0 out of 5.0 by bobsled46 nice hotel
friendly staff, clean nice hotel, pleasant amenities , less than stellar breakfast
November 28, 2015
Rated 1.0 out of 5.0 by Referee101 Apparently a bad day for the front desk staff
Perhaps I should have assumed something might not go well when someone from this property called me on November 24th (in the evening) to ask if I was going to stay at the hotel on November 25th. That happens perhaps once a decade. Very unusual. One could assume that was done because I had a lower rate for the room and business was picking up just before Thanksgiving.
I arrived at 9 p.m. on November 25th. There were two people working the front desk--the person who was apparently in charge was also (apparently) having a bad day. Brusque, "Let's get this done so I can get back to doing something" attitude, just north of being rude. "I need form of payment and ID!" was the initial greeting. Rattled off the particulars.
My room was 217 and I advise against staying in that room. You are directly over the lobby. Noisy--conversations, chatter and at 2 a.m. some yahoo with a dual exhaust truck who left it running for 12 minutes while he did or did not check in. TV had a bright pink tinge to the color--when I tried to adjust everything went krazo. I just left it off.
Everyone has a bad day from time to time. I may stay here again just to see how things work out--clearly, a number of other folks have had a positive experience. For the desk staff who checked me in: You weren't the only one working on Thanksgiving Eve or Thanksgiving Day.
November 26, 2015
Rated 5.0 out of 5.0 by Uncle Rusty Hospitable Staff
Staff are very accommodating and helpful. They provide information and detailed directions to local attractions. Responses to questions and needs were sufficiently informative and prompt.
November 25, 2015
Rated 4.0 out of 5.0 by Marly47 friendly staff
Our usual high expectations of Holiday Inn...drove off the interstate to find HIE ..were not disappointed!
November 20, 2015
Rated 5.0 out of 5.0 by billnp2 Weekend Stay
My wife and I stayed at this hotel for the second time in a year. The desk staff at check-in was friendly and had our reservation and room readily available. The room was clean. The beds and pillows were comfortable. The room was a bit warm but we eventually figured out how to work the environmental controls. The internet was easy to access. The breakfast bar had a wide variety of foods that should satisfy most people and diet plans. The exercise room equipment was mainly cardio but the devices were in good shape and worked well
November 18, 2015
Rated 5.0 out of 5.0 by LynJos Comfortable bed
Awesome place to stay for a weekend get away. Room and property very clean
November 17, 2015
Rated 5.0 out of 5.0 by RetiredArmyGirl Nice Option
Hotel staff was top notch -- Rooms were very clean, but did smell a bit musty or "closed up" -- The bed was not fantastic, but was okay and the pillows were horrible unless you like a real soft, squishy pillow --The toilet was too low to the ground for a 6 footer like myself -- Breakfast was good with a LOT of options -- I was thoroughly impressed that we were only charged for two nights and technically should have been charged for 3. We did not check out until 9 pm because we had a change of plans and were expecting to pay for that night.. Thank you Holiday Inn Express for being so understanding. We will definitely stay here again if we are back in the area.
November 17, 2015
Rated 5.0 out of 5.0 by the ducks bathroom
the toilets need to be a little higher for older guests.....basically the only complaint I could find.....haha....had a great time!
November 15, 2015