Rated 4.2 out of 5 by 371
Rated 4.0 out of 5.0 by KiwiDave First Stay here
Great location, good hotel - I normally stay a block down at the Holiday Inn but this hotel is for the slightly lower budget and in the the style of USA Holiday Express hotels.
I will be staying here again, I'm sure
19 April 2015
Rated 4.0 out of 5.0 by lilmikoe Great Service and Location
this is my 4th time checking into this hotel, i just like the location and easy access to the public transports.
and i am happy to see that there is a fitness center coming up
the only thing that i am looking forward to the variety of the breakfast selection, and the frequency of the food replenishment. it seems like between 730am to 9am is a peak period for the breakfast session and during this time, i can see many food are running out and not being replenished in time, including the milk/coffee beans at the coffee machine.
also, the front desk concierge service, in the morning is always a peak period for cab booking, and i found out they do not inform the cab driver where are the passenger heading to, and perhaps that is one of the reasons many of the cab would not want to take the booking.
Last but not least, there was no reply from the Hotel's Guest Experience Champion on my query of last minute hotel's stay extension, perhaps he was on leave or for some reason the email did not reach him. anyway, the front desk had helped me to extend my stay for another day.
17 April 2015
Rated 4.0 out of 5.0 by G T A L N Good location
Near to MRT n shopping mall. many food courts n restaurant nearby. Bus n taxi easy to get.
17 April 2015
Rated 5.0 out of 5.0 by Breakway Great location, very reasonable accomodation place
HIE Orchard is my home every time I come to Singapore for business trip.
Great place for business and leisure trip.
16 April 2015
Rated 5.0 out of 5.0 by nasiri63 nice stay
Our stay was fantastic. The hotel services and rooms cleanliness and personel services were fabiolouse. Reception and roim cleaning services are excellent and breakfast varaiety and services were excellent. For money value it is an excellent choice
15 April 2015
Rated 4.0 out of 5.0 by Pinkfloly Great Stay
I spent 3 nights in this hotel and stayed in 4th floor. On the 1st night, suddenly it was very noisy from above of my room, somebody was screaming and bang the door. I complaint to the receptionist and they said the duty manager will take care of it. After 5 minutes, the noise was gone and yes, the duty manager took action quite fast. The staffs were very pro active. After this incident, my stay was perfect, sleep quality was very good. What I like about this hotel is, it is a truly express hotel. They have grab to go Bar which is very helping in the morning for the business people. We are able to grab coffee or tea and food. The staffs at breakfast area are very nice, they greet to guests proactively.
As the IHG member, they gave me a voucher for free drinks. Overall, I love the hotel and the service is amazing.
14 April 2015
Rated 4.0 out of 5.0 by Princesse Sincere service and great staffs.
Iskandar (front office) is very courteous, attentive and sincerely following up caring for guest's well being.
Tun (housekeeping) is polite and cleans room very well.
I am pleased that the hotel has taken guest's feedback seriously and seek to improve continuously to satisfy their guests.
I can feel Iskandar's sincerity in handling my feedback. Great attitude and service with sincerity!
You have delivered 5 star service!!
I am happy to come back to this hotel again in the future.
12 April 2015
Rated 4.0 out of 5.0 by MeoMeo Complementary drink
- If the guest comes with couple, complementary drink should be for 2 persons.
09 April 2015