Rated 4.0 out of 5 by 384
Rated 3.0 out of 5.0 by toffee Its the litle things that make the difference
Ok so the HIEX in Slough is a great location and has free parking which is great. On arrival there was a lovely Christmas tree next to a large ad campaign poster for the summer which ran out in August (little things).
The cleaner was swanning about hovering and pulling cables everywhere with no warning signs to advise me so (claim waiting to happen) and the young girl at reception wasn't the most forthcoming with replies to my questions, one being when I asked if the lounge are had sky sports. Her reply was I am not sure but I don't think so (there is a sticker on the front door saying you do#. May I suggest in future that rather that keep telling me you are not sure then just go and ask someone who can say yes or no and come back to me #little things)
Finally I was told that my 300 bonus points would be on by the end of the day and guess what, they weren't.
Not major things in the bigger scheme but all these little things do add up
18 December 2014
Rated 2.0 out of 5.0 by zamba digusting service
The reception staff were inexperienced, very rude and not courteous. I never had any of the promised welcome points deposited to my account.
A few guests knocked on my door a few times in the middle of the night, waking me up. I had to leave very early in the morning and did not get any rest. Staff in the morning were unhelpful when I said I wanted to complain to the Manager. She told me the manager had just come back from holiday and was not available to speak to. I have called for the manager many times in the week but to no avail.
I was very upset by this experience and got no rest at all.
17 December 2014
Rated 5.0 out of 5.0 by Won'tbeeatningbreakfast Rubbish breakfast!!
Sausage and "scrambled egg" type substance was awful.
12 December 2014
Rated 4.0 out of 5.0 by Jasbir31 An Enjoyable Experience
Pleasantly surprised to find well -run inn in a high rise area; the staff were even more surprisingly friendly and helpfu, Great!
There was some fiddling with the knobs, especially for the heating but we soon got the hang of it, The temperature numbers defeated us so we decided not to try and decipher them We are inexperienced with Wi-fi so after a bit we decided not to bother with it as we didn't really need it.
11 December 2014
Rated 2.0 out of 5.0 by USA Concert Goer Slough Stay
There is train station between the hotel and major downtown access attraction which is ok If you convince the train station operator to let walk threw . If not have walk around about six extra blocks to get to Bus Station or down town.
10 December 2014
Rated 5.0 out of 5.0 by Siva_8 Excellent location
Wonderful stay with my family (5yr old son on board).
Receptive staff. Good all around!
07 December 2014
Rated 3.0 out of 5.0 by Richy987 Convenient, value but poor breakfast.
Average express style hotel but breakfast choice was poor.
07 December 2014
Rated 4.0 out of 5.0 by bazza468 great easy location
Stayed here many times. Very easy to find and good location for transport into London, nice rooms.
Have only stayed here on myself and have found everything to be fine but only criticism on rooms could be that theres not much storage for more than a single person .
Free breakfast is also great start to a day too
06 December 2014