Rated 4.0 out of 5 by 312
Rated 5.0 out of 5.0 by adele40 lovely clean friendly hotel and very helpful staff
this hotel is situated next door to a train station so ideal for popping into Windsor,we would love to visit again and have recommended to all our friends,thankyou for a lovely stay
10 September 2014
Rated 5.0 out of 5.0 by ctknight1 Excellent location for transport links
We stayed at this hotel with our 7 year old twins to visit Thorpe park. Prior to our stay, I had read reviews about parking so used a space for let (via parkatmyhouse.com) in the secure flats next door. We therefore had no problems with parking although watnessed others having difficulty.
Check in/check out was smooth and staff were very friendly and extremely helpful throughout the stay. The room was comfortable and clean although beds were hard and uncomfortable, leading to a bad night's sleep.
We made good use of the free wi-fi facility and had no problems.
Breakfast was comprehensive and up to standard for a Holiday Inn express and staff were very attentive. However, every morning the breakfast room was absolutely packed with families and children (some still in their pyjamas!). Regardless of the time we arrived, this was the case. However, this is no fault of the hotel and staff were keen to clear tables and keep the breakfast room clean and well-stocked, despite the carelessness of some guests around the self-service area. I would suggest that the hotel should put up a sign to request that guests are properly dressed in the food area as the standards of other guests appeared to be lower than mine (afterall, who really wants to eat their breakfast next to a family in dressing gowns and onesies?!).
During the stay, we made good use of the train station next door (approx 50m away) with links to London Paddington (30mins) and Windsor (15mins).
We would stay at this hotel again if re-visiting Windsor or Thorpe Park and would certainly recommend it to others looking to visit the area.
04 September 2014
Rated 5.0 out of 5.0 by Bobbyjoey Fantastic hotel, area
Fantastic hotel, fab location to legoland, Windsor. Our 3/4 times staying at hotel and service and quality is outstanding.
04 September 2014