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Rated 4.0 out of 5 by 691 reviewers.
Rated 3.0 out of 5.0 by Comfortable bed but crape breakfast Dont eat the sausages they are not good the scrambled egg is very bland and there is no bacon 03 March 2015
Rated 4.0 out of 5.0 by Modern, clean room - parking tricky Excellent value for money. Nice room, bright, very clean and bed very comfortable. TV remote was intermittent and the batteries looked like they had never been checked. Was extremely busy during my stay so parking was not easy. (Had to coordinate with others on spaces behind spaces, so i didn't get blocked in). Overall, would probably use again, but check-in earlier to get a space 01 March 2015
Rated 4.0 out of 5.0 by Great hotel let down by poor restaurant This hotel offers a very pleasant environment, with comfortable and clean rooms and a pleasant welcome from the staff on the reception desk. Tratts restaurant, on the other hand, cannot be recommended at all. Inattentive staff, slow service, missing/wrong meals. Complaints were dealt with, eventually, but we would have preferred to have had our meals at the same time, with no fuss. Note also that spend in the restaurant is invoiced as "Conference/Banqueting" so no Reward Points. I also never received the bonus points offered at check-in in lieu of a free drink/upgrade as a platinum member. The breakfast buffet was clean and tidy and well stocked, and we had no problem finding a free table. In all, a pleasant stay somewhat marred by our experience at the restaurant. 01 March 2015
Rated 1.0 out of 5.0 by Very noisy A good budget hotel, spoilt by noise from other guests. 01 March 2015
Rated 5.0 out of 5.0 by some improvements on bar/restaurant This system as PUB in a hotel and not well document make people not undrstand system. Second publicity in lift refer to one service is not available all days making confusion because usually product on lift are same restaurant. Generally service is OK except restaurant that the best was a person on the first day because was the unique checking needs of customer something like customer make feel comfortable 26 February 2015
Rated 1.0 out of 5.0 by Worst hotel bed I have ever stayed in The room was comfortable however the bed was very small and very uncomfortable and has to be the worst that I have ever slept in, well when I say slept in I found it very difficult to sleep and suffered ongoing back pain from this for the duration of the holiday that I flew out from Heathrow on the following morning for the next week. you need to review this and get it sorted. 23 February 2015
Rated 3.0 out of 5.0 by Disappointing Just disappointed with the cleanless of my room. Is not what I expected and having travelled around the country and staying at many Expresses, this one let me down 23 February 2015
Rated 4.0 out of 5.0 by Modern appeal of hotel The Hotel has a very modern appeal and Reception Employees were very accommodating. 22 February 2015
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