Rated 4.0 out of 5 by 910
Rated 5.0 out of 5.0 Excellent Accommodation
Good convenient hotel next to Southend Airport.
Great attentive staff and very comfortable, clean rooms.
Would definitely stay when we visit Uk again
November 29, 2015
Rated 2.0 out of 5.0 room 167 needs a new mattress
Stayed for 2 separate nights, first was fine but second night was poor. The mattress in room 167 was very uncomfortable springs gone and we both kept rolling in to the middle. I would stay again but next time check bed before turning in and insist on a room change if the same thing happened again. Lesson leant for next time
November 28, 2015
Rated 4.0 out of 5.0 by Dave H Quiet and clean hotel
The hotel is located beside the M4 and not far from Heathrow airport, but there was very little noise.
Comfy and reasonable sized rooms and modern clean bathroom.
Bed was too firm and the bedclothes felt lightweight, the air-conditioning was stuck at 16 degrees in my room so I switched it off but the room didn't get too hot thankfully.
I think all HI Expresses have these types of bed and bedclothes/pillows, this is the only thing that lets this hotel down. But as I was only staying for a few hours between plane changes it was sufficient
November 27, 2015