Rated 3.9 out of 5 by 521
Rated 5.0 out of 5.0 by Dymp 1 Excellent service
Bed very clean and comfortable.Only thing wrong there was a musty stale odour in the bathroom. The staff were cheerful and welcoming. A nice quiet place. The carpets were in need of a shampoo but considering the inclement weather were good.
13 September 2014
Rated 4.0 out of 5.0 by Ronja zum dritten Mal sehr zufriedenstellend
guter Anschluss halbstündlich mit Schuttlebus, leider nur ab Heathrow Terminal 5, doch mit Heathrow Express ist Terminal 1 gut verbunden. Doppel-Zimmer und Bad modern und freundlich ausgestattet, gute Grösse.
11 September 2014
Rated 1.0 out of 5.0 by Lenisha The most appalling service received in a while
Firstly, i arrived around 9 and i was told teh kitchen was closed and couldnt get dinner! they couldnt even offer me a sandwich. The guy you checke me in was vey rude, couldnt even give a glass of water. Further more, the room was way too hot for comfort and i couldnt sleep and yet i had an early start.the internet wasnt working, they couldnt give me breakfast! I was so dissapointed with the quality of service, the lack of customer care. I have when people fail to tailor service to individual needs.
04 September 2014