Rated 4.1 out of 5 by 177
Rated 4.0 out of 5.0 by Buz traveler Business traveler
A bit expensive for a Holiday Inn Express but the property and room were very clean and the staff very friendly and attentive. Location is great as there are a few very nice restaurants in the area, including Tavolo.
My only complaint is that the heater in my room was very loud when operating.
January 9, 2016
Rated 5.0 out of 5.0 by Pretzellogic Excellent
Great room, comfortable and spacious. Wonderful breakfast. Clean. Friendly service..
December 17, 2015
Rated 4.0 out of 5.0 by mzulu44 comfortable bed
The bathroom is to small, not enough soap for all members in the room. nice to have a micro wave was good and the frig was a generous size. Really enough pillars, the room was good for the money and we were able to move around in the room without bumping into each other
December 15, 2015
Rated 5.0 out of 5.0 close to Twin Rivers
hotel was close to the Twin Rivers Casino. it was a little difficult to find on their website as the name is linked to Providence. very happy with the hotel. close to (less than 4 miles) to the casino. we had gone down to enjoy a concert, and didn't want to drive back to the Boston area. we missed the complimentary breakfast, but the room smelled wonderful.
December 3, 2015
Rated 4.0 out of 5.0 by jimnb Clean fresh good value
Hotel was clean freshly updated. Good value. Staff was pleasant. Good breakfast.
November 30, 2015
Rated 5.0 out of 5.0 by Track parent Beware Rhode Island hotel tax
Excellent hotel, but beware the added charges above the quoted room price.
November 24, 2015
Rated 4.0 out of 5.0 by JimmyL101 Good
Friendly staff, however they seemed unable to handle problems that came up. Had to mention problems every day of stay and they were only one was ever addressed and that was only on the final day of our stay. Housekeeping did not clean room properly after we forgot to leave a tip the second day of our stay, and continued to do the minimum possible the rest of our stay.
November 12, 2015
Rated 5.0 out of 5.0 by EdinNH Great Experience
My Smithfield-Providence Holiday Inn Express was as good as any HIE stay I have ever experienced. We were greeted quickly and professionally by the front desk staff and efficiently checked in. The room was very nice - clean, well furnished and everything worked appropriately. Bathroom was small, but clean and well stocked. The bed was the most comfortable I have experienced, both my wife and I had the best night's sleep we have had in years. The internet service allowed me to stream a TV show for 2 hours without a single issue. Breakfast was the usual HIE spread plus some extra items (bacon, 2 types of sausage, etc). The food and coffee were hot and fresh, and the juice was cold. The Breakfast staff worked diligently to clean and restock the food as the large crowd moved through the breakfast line. Great location, convenient to 295. Excellent experience. I highly recommend this location.
November 11, 2015