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Rated 4.1 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by maps of the area a map of the area would be a very big help in getting around 24 October 2014
Rated 5.0 out of 5.0 by Excellent stay We were attending a funeral, and the staff were wonderful in dealing with our needs. We had a suite which enabled us to relax after a long drive. I would definitly recommend this hotel. 23 October 2014
Rated 5.0 out of 5.0 by great The hotel was fantastic! It was clean and the staff was helpful 21 October 2014
Rated 4.0 out of 5.0 by good business trip good for business travel. clean rooms. access location to highway. not far from commercial center of town. 21 October 2014
Rated 5.0 out of 5.0 by Comfortable and Clean Nice, clean, comfortable hotel in a convenient location! 19 October 2014
Rated 5.0 out of 5.0 by Excellent hotel and service The rooms were very spacious and clean. I have stayed at this property before and was surprise with a big change I saw this time in the lobby. Very nice renovation work in the lobby. I would prefer waffle instead of pancake in breakfast but other options were great. I will definitely stay here in future. 18 October 2014
Rated 5.0 out of 5.0 by Easy access to Twin River's area Had a great stay here. Check in/Check out were smooth and easy. Room was very comfortable. Good location to access the Twin River Casino area where we saw an event. 15 October 2014
Rated 5.0 out of 5.0 by great location and comfortable beds My husband and I were there for short visit to see Boston and Gillette Stadium. The hotel was located in a great area to get to both places and also to do some shopping. The room was very clean and housekeeping was superb. The Breakfast was always hot and the coffee delicious! Would definitely stay again! 09 October 2014
Rated 5.0 out of 5.0 by Happiness If you are looking for a place that welcomes you in better than your best friend ... Check in with Jerry! 07 October 2014
Rated 5.0 out of 5.0 by ONCE AGAIN, GREAT STAY WE HAVE STAYED AT THE SMITHFIELD HOLIDAY INN EXPRESS 2X S A YEAR SINCE THIS HOTEL WAS BUILT. WHEN CHANGE OVER OCCURRED, IT WAS GREAT AND HAS BEEN EVER SINCE. WE MAKE A POINT OF STAYING HERE ON OUR TRIP TO NOVA SCOTIA EVERY SEPT. AND ON OUR RETURN TRIP TO VA. BEACH. VERY ACCOMMODATING, CLEAN ROOMS, GOOD SIZE, LOVELY BREAKFAST, GREAT SERVERS AND STAFF. STAFF WILL DO ITS BEST TO SOLVE PROBLEMS (IF ANY). WE ALWAYS PRAISE THIS HOTEL WHEN TALKING TO FRIENDS, FAMILY, ETC. WHO MIGHT HAVE CHANCE TO VISIT THAT AREA. GREAT LOCATION AS WELL--RIGHT OFF OF 295. EASY TO FIND AND IN PAST FEW YEARS, NICE RESTAURANTS NEAR BY. WILL CONTINUE TO MAKE SMITHFIELD HOLIDAY INN EXPRESS OUR STOPOVER. 07 October 2014
Rated 4.0 out of 5.0 by good value hotel clean, quite room. the staff was friendly and attentive to needs 30 September 2014
Rated 5.0 out of 5.0 by First stay more than ok. My stay was comfortable and quiet in a clean and spacious room. The biggest complaint would be the breakfast food; it was subpar and very greasy. I was hoping to have some fruit options besides a banana and an apple. I was able to pick through enough of it to hold me over until lunch the first morning and it also prompted me to find an alternative for the rest of my stay. The only other negative aspect of my entire experience would be that of the maid service. Now don’t misunderstand, overall the room was very clean and well-kept it’s just a minor mishap by the cleaning staff. Evidently the vacuum cleaner needed some sort of service in my room be it a bag change or emptying of the dust collector which left a noticeable amount of refuge on the carpet that was left behind. Outside of these observations my stay was very pleasant and relaxing. The staff was extremely pleasant and accommodating as well as knowledgeable of the local area. 29 September 2014
Rated 5.0 out of 5.0 by my stay I found the hotel room to be excellent. The only issue I had was when I had asked for a late check out the evening before and was told it was fine. I had assumed that they would let the housekeeping staff know and that was not the case. Housekeeping was knocking at our door at 10am. I also did not like that the breakfast is only to 10am and check out is 11. It should go through to the check out time, I would recommend this hotel and will probably stay again. 24 September 2014
Rated 3.0 out of 5.0 by Good hotel but towels were stained The hotel was very good and clean but almost all of the towels were stained. I would recommend the facility but they need to have stain-free linens. 23 September 2014
Rated 5.0 out of 5.0 by great hotel I loved the Holiday Inn Express - it was easy to find, easy parking, close to restaurants and shopping, and had great business service. 18 September 2014
Rated 5.0 out of 5.0 by Great stay This is an ideal location for anyone visiting Bryant University--it's the closest to the school. 17 September 2014
Rated 5.0 out of 5.0 by Great people/place! We had such a wonderful time and were able to relax. The staff were awesome and so nice. The hotel was very clean. 10 September 2014
Rated 1.0 out of 5.0 by DO NOT Stay at the Smithfield Holiday Inn Express You will have to clean your own bathroom for one of the nights your there. That's what we had to do. We stayed three nights, and they did not service our room on Saturday. The front desk gave us a big garage bag to put all of our wet towels in. Do NOT stay at this Hotel 10 September 2014
Rated 3.0 out of 5.0 by ok room, nice pool, great breakfest! the hotel wasnt bad, the out doors, hallways and rooms need a real good vacuuming and it would make a big diffrence. The out door parking area needs alot of attention. the breakfest and staff were great. and the pool is very warm. i didnt like the bed or pillows but could have been a personal miss please and not the hotels fault. very soft and gave me a neck and back ach for days. 09 September 2014
Rated 5.0 out of 5.0 by woderful staff and very helpful front desk We will stay here again.Felt very safe,easy to travel and get back to this hotel.The staff helped with any questions we had and even called a local restaurant to find out about a dish we were looking for. 06 September 2014
Rated 1.0 out of 5.0 by Horrible experience When I arrived I was never greeted as a Platinum member and was not given the choice of points or a goody bag. I was also double charged for my stay. My personal credit card was charged as was my work credit card since I used my work card for the incidentals. I was in town for work and had to leave for the weekend for family. When I returned 2 days later I decided to stay at a competitor a block away since my experience was horrible at Holiday Inn Express. I will be returning to this area for work every 3 to 4 months. I will not be returning to your hotel for these trips. 01 September 2014
Rated 2.0 out of 5.0 by Stay Somewhere Else Old building with somewhat updated room. Beds are comfortable. Bathroom was dirty and in need of repair. A previous guests' hair was all over the bathroom floor and tiles were broken and stained. Carpet in the lobby was taped to the floor...that kind of says it all. 28 August 2014
Rated 4.0 out of 5.0 by Good experience, very nice for the price. Everything about the hotel was good. Only disappointment was there is no hot tub. The pool is salt water which is very cool though. Also there was a gross stain on the couch (it probably needs a good steam cleaning). Besides that, the room was very clean and the staff was pleasant enough. The room included a microwave and mini fridge and two tvs. It was surprisingly large. I would recommend staying here. Pretty good overall value. 27 August 2014
Rated 4.0 out of 5.0 by Great front desk service Check in was quick, staff was friendly, and check out was as easy as signing a piece of paper and leaving the keys in the room. 21 August 2014
Rated 5.0 out of 5.0 by Great experience Staff was very friendly and helpful. The room was of a decent size and very clean and comfortable. Enjoyed my stay! Definable worth the money 20 August 2014
Rated 4.0 out of 5.0 by Good clean place to put your head I travel throughout the US often, and most of the times I stay at Holiday Inns. Generally, reasonable pricing, consistent quality, and decent service, which is what salesmen on the road look for when travelling. The Smithfield Providence Holiday Inn was more that acceptable! Regards, Jim T 18 August 2014
Rated 5.0 out of 5.0 by Nice Hotel /Great Value Staff were very friendly and helpful. Room was clean, beds comfortable and room was quiet. There were 3 weddings/receptions just ending when we arrived at 1:30am. I was worried there would be a lot of noise. We did not hear one peep when we got to our room. We stayed 3 nights and all 3 nights were great. Whenever we asked a staff member a question they were always willing to look up info (if they didn't know the answer) and they also printed out a map for us). We will definitely stay at this hotel again! Thank you for your hospitality. 18 August 2014
Rated 4.0 out of 5.0 by business center If I was on business I would not like to conduct it in the lobby, and secondly for 2 years in a row the printer did not work, a new printer is only $50 on the low end. Not very business like at all. 14 August 2014
Rated 4.0 out of 5.0 by Good stay Room was clean and comfortable, staff was very helpful. 11 August 2014
Rated 5.0 out of 5.0 by The staff was very helpful I spoke with Jerry several times on the phone and he went out of his way to make our stay very comfortable. 07 August 2014
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