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Rated 4.2 out of 5 by 276 reviewers.
Rated 2.0 out of 5.0 by Fair price for an airport hotel Fair prices for an airport hotel. Some staff issues. Decent breakfast and good location. 17 November 2014
Rated 5.0 out of 5.0 by Comfortable This hotel is very clean and comfortable. The staff is excellent and very helpful. The breakfast selection is decent, but canned, to a degree. I think the price is slightly high, considering how long it takes to get to the city, but we chose it based on the shuttle to the airport. I would stay here again, however, bear in mind that it will typically take you 1-2 hours from hotel lobby to downtown/wharf locations, using public transportation systems. The bed and pillows were fantastic, and we loved having a fridge and micro. We were able to purchase food on the first day at a nearby grocery store, thus saving us a bit on restaurant costs. Nice hotel. 14 November 2014
Rated 4.0 out of 5.0 Very convenient to the airport The shuttle to the airport at 4 AM was one of our needs and the shuttle was on time and we were on our way as we needed to be. We did not try the internet or the breakfast so was not able to comment on that. The sidewalks out side the hotel left a great deal to be desired. It was a challenge to share the road with the vehicles on the way to the neighborhood restaurant down the street. Don't think I would do that again!!!! The room was clean and efficient, but this was not the best Holiday Inn we have stayed in. 13 November 2014
Rated 5.0 out of 5.0 by 10 Stars for Nia ! There's a new front desk associate at this hotel and her name is Nia. When i first saw her, I thought she was a model hired by the hotel for a photo shoot. She was picture perfect, meticulously dressed in unIform, with a big beautiful bouquet and a genuine radiant smile which lit up the entire lobby. Her sincere, super friendly manner set you right at ease and she was equally capable and diligent as well. The management of this Holiday Inn Expres really knows how to make their guests feel at home. Nia is the perfect addition to an outstanding dedicated staff. 12 November 2014
Rated 5.0 out of 5.0 by Excellent staff/clean room/convenience to SFO This hotel is very clean, and convenient to SFO--just minutes away from the car rental center. The staff at the registration desk was very helpful upon arrival, identifying the options I had to return my rental car and get courtesy shuttle back to hotel, with ride to airport in the morning. Didn't use this opportunity -- but will next time. The only down-side to this hotel is that it has no internal restaurant/bar. 11 November 2014
Rated 4.0 out of 5.0 by Close to work The hotel location is comfortable, clean and close to work. 08 November 2014
Rated 4.0 out of 5.0 by Great Overall Experience I had the pleasure of staying at this hotel for 5 nights. If you plan on visiting San Francisco I would highly recommend this hotel. The staff is friendly and very responsive. Its close to the airport/BART station for easy access to downtown. 06 November 2014
Rated 3.0 out of 5.0 by Good Location but Noisey The hotel is close to the airport and easy to get to. But the windows seem to be paper thin since I could hear almost any noise outside. They are also next store to a 24/7 McDonalds 06 November 2014
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