Rated 4.2 out of 5 by 304
Rated 5.0 out of 5.0 Good holiday
I had a good visit,stayed near the airport due to a very early flight out.
18 January 2015
Rated 3.0 out of 5.0 by Traveler 765929 Good location near airport
The hotel is clean and comfortable near the airport. I would give 4 stars but for the staff. Upon arrival, I waited for the shuttle only to see one of the dozens of shuttle buses pull away from me while I tried to stop it. I called the hotel and the staff member was more interested in arguing with me than determining if that shuttle was mine and how long I would have to wait.
Then, upon checking in, I asked about a cab to downtown in the morning and was assured that a 10 minute advance notice would do it. First thing in the morning, I ask for a cab and was advised it might be 45 minutes or might not happen at all until a cab did come 15 -20 minutes later.
Something is amiss in staff training.
Otherwise, the staff were pleasant and efficient in check in/check out.
17 January 2015
Rated 5.0 out of 5.0 by wearytraveler10 Love at first sight
From the moment you walk into this Holiday Inn Express, you know you've come to the right place. The lobby marble floor sparkles like glass and the adjoining breakfast area is clean as a whistle.
After receiving a hearty welcome and efficient check-in by the front desk staff, you're on the way to your room and a pair of stainless steel elevators for which you never have to wait. You stroll down a quiet corridor on soft carpet and upon entering your room, you're ready for a great night's sleep. A big beautiful Holiday Inn matress awaits you with no pressure points on any part of your body, non-allergenic curtains and upholstry to keep the air fresh, everything immaculate as can be. The rest of your stay is perfectly complemented by the well equipped business center, a gym with treadmill and cycle and a jacuzi pool for soothing relaxation.
From the moment I stepped into this Holiday Inn Express, it was love at first sight.
17 January 2015