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Rated 4.1 out of 5 by 489 reviewers.
Rated 5.0 out of 5.0 by Top class service A great stay, very impressed! The staff were fantastic. We took our 2 very small children & they were very accommodating. The rooms were lovely and everywhere was immaculate. The only thing that let it down was the breakfast. A bit disappointing & I felt a little rushed with little help when we asked. Overall though a very impressive stay 20 July 2014
Rated 5.0 out of 5.0 by room lovely and clean, staff really good and friendly have stayed here several times before, and had a lovely time. .very relaxing and good location , . really good value for money , and always first choice of hotel to stay when visiting southamton. great staff and very helpful. well done everyone. 20 July 2014
Rated 3.0 out of 5.0 by Not impressed this time! Bad weather before we arrived so there must have been a lot of rain on the roof that dripped onto the lobby roof, 1 floor high, from the main roof, 4 or five floors high, all night! We were half the hotel away and it was like water torture all night! Asked if Gluten Free bread was avaliable, always has been a simple request, but the next morning the kitchen had none. After a short wait the waiter came over and asked me if I still wanted it becase he would have to go all the way to Asda to get some and they were really busy! To which, as a polite Brit I said no its ok and ended up with bacon and beans as entire rest of breakfast is unsuitable for a Gluten/Lactose intolerant. Usually very impressed with Holiday Inn Express but Southampton M27 NOT! Queues at reception desk so long we gave up trying to mention issues! 20 July 2014
Rated 4.0 out of 5.0 by Decent ferry stop rooms clean but basic. Hairdryer very old, take your own. Bathroom clean and shower worked. No bath in our room. Breakfast usual stuff, not a great choice. Restaurant nicely cooked but a bit pricey. overall, ok but not for long. 19 July 2014
Rated 5.0 out of 5.0 by Impressive Very impressed with the nights stay. Everything we needed in the room, milk available at the bar for the toddler, very friendly staff, thank you all. Maybe take a look at how the breakfast is served, queues very long. We were 2 adults and 2 children, I watched kids while first adult collected breakie for her and kids when I eventually got back to table with my breakie they were all finished and ready to leave, felt I had to then rush with my breakie......although it was very good. 17 July 2014
Rated 4.0 out of 5.0 by Overnight Night Stay Before Your Ferry from Portsmouth? Excellent stop off before heading to Portsmouth for the two night ferry to Bilbao. We were heading to Spain with our van fulll of furniture. Just minutes from the M27 but in a quiet location. Plenty of secure parking space for those oversize vans. Ours was 6 metres long. Friendly, helpful and attentive staff. Cleanliness excellent. Good sized tastefully furnished rooms. Good value for money. Congratulations to the Manager to us it seemed like a well run team. This is our third stay and would be our choice if we stayed in the area again. 17 July 2014
Rated 4.0 out of 5.0 by A good cost effective stay We have used this hotel at least three times over the past couple of years. We have always found the staff to be very polite and efficient The rooms are of a good size, clean and comfortable, but I must say they are look a little warn around the edges. We were warned about the breakfasts being busy and took the hotels advice to eat later, but even doing this the queue was still out to the reception. This could be resolved somewhat by moving the tea and coffee machine to the other side of the dining room. Saying this the food was of good quality and plenty of it. The staff done a Stirling job of keeping the food coming, the tables cleared and the guests happy. Overall I would stay again, but not at a summer weekend. 16 July 2014
Rated 4.0 out of 5.0 by Good comfortable stay A comfortable stay, but had to stand queueing for half an hour for breakfast! The room was clean and adequate for our needs. 16 July 2014
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