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Rated 4.0 out of 5 by 481 reviewers.
Rated 4.0 out of 5.0 by Admirably suitable I cannot rate this (or any) hotel as excellent because hotels do not achieve perfection but I would find it difficult to fault. It may be a little more expensive than others but, in my experience of hotels in and around Portsmouth, it is well worth the extra cost and it is considerably less expensive than many. I will make only three criticisms: a) the hotel is far too hot and the savings that could be made could help reduce the prices and encourage even more business b) the signage NEEDS to be a lot better; we arrived at night and, as the satnav instructed us to take the second exit off the roundabout, we missed the little lane at the end of which is the hotel (it may be OK in daylight) and c) the scrambled eggs were too rubbery; I am not a fan of buffet breakfasts but have had better and would recommend that the chefs cook less and replenish ore often which is a good tip for any hotel serving buffet rather than individually cooked breakfasts. July 27, 2015
Rated 4.0 out of 5.0 by Wonderful staff, good nights sleep Stayed on a business trip, everything was excellent apart from no air con in the rooms and the price of the restaurant food was way too expensive - otherwise fab stay x July 26, 2015
Rated 4.0 out of 5.0 by Holiday Inn Express Southampton West Stayed here with partner and grandchild while visiting Peppa Pig World at Paultons Park. Location was good for our purpose as it is only 10 minutes drive to Paultons Park. Good value for money and staff very helpful and friendly. Kids meals were available and the choice of items at breakfast was good. The room felt very warm, but there was a fan provided. The bathroom was clean but the shower could do with a bit of a spruce up as the sealant was mouldy. July 26, 2015
Rated 5.0 out of 5.0 by Lovely New Hotel A lovely new hotel that was clean and comfortable. Took a while to get checked in as people were leaving at the same time and seemed to take priority, but I wasn't kept waiting for long and the staff were very polite. July 22, 2015
Rated 1.0 out of 5.0 by Won't stay again Noisy hotel room, unruly children running up and down the corridors late into the night and very early in the morning, coach parked in hotel car park underneath our room running its engine for hours at a time and then loading and driving away at 4am! Overcrowded breakfast room, poor choice of food at breakfast. Not up to the usual Holiday Inn Express standard. July 20, 2015
Rated 5.0 out of 5.0 by Enjoyable A very enjoyable overnight stay in a friendly and efficient hotel July 19, 2015
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