Rated 4.4 out of 5 by 31
Rated 4.0 out of 5.0 by adamlwvdc36 I had fun here this time around
As I said in my first review of this hotel, I pretty much HAD to stay here. I called IHG, and told them about the issues I had at this hotel, they then called the manager, who then called me and let me know that he was unaware of the problems I mentioned.
When I showed up, It was a different hotel. The staff was more attentive towards me and other guests (there were people I was working with that stayed here as well... we talked about these issues). The room needed a little bit more attention when I first checked in but they took care of this the next day.
The guy that was watching tv every morning simply wasnt any more, They even got more towels!!
These changes tell me that the manager does definitely care about his hotel, but needs to be informed of the problems as they present themselves... communication fixed this hotel, and will keep it from slipping again.
Get a guest laundry Is all I can say. The change in simple things made me even not notice things like this so much.
Thanks for the memories guys, and the ability to help your hotel be better.
03 December 2013
Rated 2.0 out of 5.0 by adamlwvdc36 Not happy with this stay... but check my second review
I was not happy with this hotel during this 31 day stay. They didnt put the room in my name (even though I paid for it, had to actually call IHG to get this taken care of). The housekeeping staff didnt really pay attention to the cleanliness of my room, leaving several areas untouched weeks at a time. Every morning for the first week I was there, there was at least one thing that was out of order or empty on the breakfast. Speaking of breakfast, almost every morning during this stay (about 90% of the mornings he worked) the one night audit was watching tv in the breakfast room. This is very unprofessional.
I wish this hotel had a guest laundry as well since the only option was to spend a night in a shady laundry facility in town.
The two Terri's at the front desk (dubbed T squared by me) were AWESOME and friendly. There was a "new guy" working there too (dont remember his name) that was great as well.
Based off of this stay, I would not recommend staying here... If it werent for the fact there really isnt anything else in the area that is decent.
However, read my second review of this hotel (about 11 days, 4 days later)
03 December 2013
Rated 5.0 out of 5.0 by Danny51 Great Location!
This Holiday Inn Express is located near several great places to eat - both fast food and restaurants. I loved the convenience of walking to dinner at the great Mexican place near the movie theater. Staff were super friendly; rooms were perfect. Breakfast staff was especially kind.
03 December 2013
Rated 5.0 out of 5.0 by Terry6971 Top notch staff
The staff in Sparta is top notch, I couldn't ask for better. The only thing that needs improvement is the exterior lighting, it is minimal to say the least. Very good place to stay, they make you feel at home.
30 November 2013
Rated 4.0 out of 5.0 by Elmaddog Nice hotel
Other guests were a little noisy but this was a nice Holiday Inn, I would stay here again
18 November 2013
Rated 5.0 out of 5.0 by Wisconsinmom Wisconsin Traveler
Super friendly staff. Accomodation clean and comfortable. Enjoyed choice of newspapers and channels.
12 November 2013
Rated 4.0 out of 5.0 by Boohootoo Some noise interfered with sleep.
Everything good except sound insulation; noise/voices from neighboring room and hall wakened me some.
23 October 2013
Rated 5.0 out of 5.0 by jr1099 Service and beds were awesome!
My grandchildren wanted to put the beds in their suitcase and bring them home!
04 September 2013