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Rated 3.9 out of 5 by 169 reviewers.
Rated 5.0 out of 5.0 by Pleasant Stay One of the more better properties I have stayed at. Will always use this hotel for future stays in the Springfield area. 16 August 2014
Rated 5.0 out of 5.0 by Convenient This property is close to the Interstate and numerous restaurants. The staff was friendly, the rooms were clean and the breakfast bar out standing. A great place to stay when you are in Springfield. 15 August 2014
Rated 5.0 out of 5.0 by Good location Good use of the family partner Crown Plaza. Access to the pool could of been made easier with a few more signs. 14 August 2014
Rated 3.0 out of 5.0 by comfortable bed The property could have been a little more updated 14 August 2014
Rated 3.0 out of 5.0 by It's okay if the other hotels around are full This is an old hotel that has updated its lobby and that's about it. At check in there was one clerk working and another clerk/supervisor and the manager playing in the office next to the counter. The clerk was trying to check me in and field phone calls while having wads of paper thrown at her from the other clerk. We had two rooms one on points and the other at a nightly rate. The only positive is the bed was comfortable. The air conditioning is not controlled by a thermostat it's either on or off. The refrigerator in the room froze everything. The hair dryer didn't work had to go to our other room to use theirs. The breakfast was below par. When reviewing my bill I noticed I was charged an odd room rate for my reward nights. When brought to thier attention it was a "mistake" and they removed but these mistakes are frequent because another guest was there to complain about a similar problem. If you wanted to use the pool you had to stroll through the Crown Plaza next door to swim. I am a reward member and unlike the other IHG hotels I was not offered points or a goody bag. This was our fourth hotel in our week and a half trip and hands down the worst. 11 August 2014
Rated 5.0 out of 5.0 by Lincoln Excellent staff, rooms, pool and dinner next door. Good breakfast, internet and Lincoln package. Was not offered shuttle. 09 August 2014
Rated 4.0 out of 5.0 by Good night's sleep/good staff We have stayed here several times since the beds were replaced and have always gotten a good night's sleep. My wife was very satisfied with the bathroom cleanliness. We booked two rooms with different check-out days. At check-in, the staff quickly handled combining the room billing. The timing of the funeral events we needed to attend conflicted with even the late check-out time and the staff worked with us to meet our needs. 07 August 2014
Rated 4.0 out of 5.0 by Friendly staff The staff is friendly. Nice clean rooms. Good variety for breakfast. The only negative is that the wireless internet is awful. I got more work done on my cell phone than I could with the hotel internet. 06 August 2014
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