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Rated 4.1 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 by Mr. Muhammad I have stayed in this hotel over 10 times and every stay has been Excellent. There is a hotel staff by the name of Muhammad which started my stay there. He shows nothing but professionalism and well make sure you get what you need. Over the time I have been staying there they have upgraded there rooms twice which is always great for the guest. The food is ok, but the cookies they put out are to die for! Everytime I tavel to DC for Business ill never even think of another location to stay. Thanks Muhammad! 17 October 2014
Rated 4.0 out of 5.0 by Nice Clean Hotel Nice clean hotel. Friendly staff, no issues. Iced tea and cookies in the lobby are a nice touch. 17 October 2014
Rated 4.0 out of 5.0 by Springfield birthday This Holiday Inn Express is our go to place to stay when my husband and I are in the DC area. It is near to relatives, close to the Metro and easy to find. The only problem we had with this trip was that our room was not made up in a timely manner. This may have been due to the hotel being full on Saturday night and the majority of people checking out on Sunday. We left the hotel at 10 AM and when we returned at 4:30 PM our room was still not made up. 16 October 2014
Rated 4.0 out of 5.0 by Nice hotel in busy location Room was nice, clean and spacious. Excellent breakfast. Only drawback was a very busy location with lots of multilevel traffic on stacked highways outside the window. We used the fan to drown out traffic and slept well. The plus side to location may be the quick access to the highways though I preferred staying in Alexandria more a couple years ago. Also, no indoor pool, outdoor pool was closed for season but not a big deal for us on this stay but other times it may be. 14 October 2014
Rated 5.0 out of 5.0 by Comfortable and convenient The location is good for accessing the area by car (we did not use the shuttle to Metro). In spite of all the freeways, the room was quiet (door closers could be a bit more gentle, though). Breakfast was good, healthy choices were easy to find. Very good value for the area. 14 October 2014
Rated 5.0 out of 5.0 by Another Good Stay at HI Express Springfield I really enjoy staying at the HI Express Springfield. I travel quite a bit and have other options for hotels in the area but keep coming back. Experience is always good and staff is helpful, especially Samir. He greets me by name and always makes sure that everything is ready to go when I arrive. He has even gone out of his way to find me in the breakfast area to deliver a package that was shipped to the hotel overnight for me. Keep up the good work! I'll be back soon. 13 October 2014
Rated 1.0 out of 5.0 by Unfortunate Due to poor construction, the doors slam when they are closed. There is no buffer between the door and the door frame. I could hear toilets flush, people talking, and every single door close on my floor. Very thin walls. The face-lift on the inside looks nice - paint, color scheme, carpet, etc. but money could have been spent elsewhere to ensure a comfortable and quiet stay. If you're looking for a quiet room to relax, I do not recommend this location. It was very disappointing. 12 October 2014
Rated 5.0 out of 5.0 by Incredibly comfortable room, bed & pillow and great service. We arrived at the hotel around 9:00 p.m, both of us tired. We had a king-sized bed with 2 soft and 2 firm king-sized pillows. I chose a soft pillow and went to bed, watched a little TV and fell asleep around 10:30 p.m. I did not wake up until 5:30 the next morning, in the exact same spot and position as when I fell asleep. It has been so long since I slept that long (uninterrupted) and that well. The room temperature was perfect, the bed was ultra comfy and the pillow was like sleeping on a cloud. We go to DC often for my husband's work and we will definitely stay at this Holiday Inn Express whenever we can!!! 11 October 2014
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