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Rated 4.1 out of 5 by 173 reviewers.
Rated 4.0 out of 5.0 by Nice hotel in busy location Room was nice, clean and spacious. Excellent breakfast. Only drawback was a very busy location with lots of multilevel traffic on stacked highways outside the window. We used the fan to drown out traffic and slept well. The plus side to location may be the quick access to the highways though I preferred staying in Alexandria more a couple years ago. Also, no indoor pool, outdoor pool was closed for season but not a big deal for us on this stay but other times it may be. 14 October 2014
Rated 5.0 out of 5.0 by Comfortable and convenient The location is good for accessing the area by car (we did not use the shuttle to Metro). In spite of all the freeways, the room was quiet (door closers could be a bit more gentle, though). Breakfast was good, healthy choices were easy to find. Very good value for the area. 14 October 2014
Rated 5.0 out of 5.0 by Another Good Stay at HI Express Springfield I really enjoy staying at the HI Express Springfield. I travel quite a bit and have other options for hotels in the area but keep coming back. Experience is always good and staff is helpful, especially Samir. He greets me by name and always makes sure that everything is ready to go when I arrive. He has even gone out of his way to find me in the breakfast area to deliver a package that was shipped to the hotel overnight for me. Keep up the good work! I'll be back soon. 13 October 2014
Rated 1.0 out of 5.0 by Unfortunate Due to poor construction, the doors slam when they are closed. There is no buffer between the door and the door frame. I could hear toilets flush, people talking, and every single door close on my floor. Very thin walls. The face-lift on the inside looks nice - paint, color scheme, carpet, etc. but money could have been spent elsewhere to ensure a comfortable and quiet stay. If you're looking for a quiet room to relax, I do not recommend this location. It was very disappointing. 12 October 2014
Rated 5.0 out of 5.0 by Incredibly comfortable room, bed & pillow and great service. We arrived at the hotel around 9:00 p.m, both of us tired. We had a king-sized bed with 2 soft and 2 firm king-sized pillows. I chose a soft pillow and went to bed, watched a little TV and fell asleep around 10:30 p.m. I did not wake up until 5:30 the next morning, in the exact same spot and position as when I fell asleep. It has been so long since I slept that long (uninterrupted) and that well. The room temperature was perfect, the bed was ultra comfy and the pillow was like sleeping on a cloud. We go to DC often for my husband's work and we will definitely stay at this Holiday Inn Express whenever we can!!! 11 October 2014
Rated 5.0 out of 5.0 by Air conditioning The AC did not cool very well. This was the only negative. 07 October 2014
Rated 5.0 out of 5.0 by Clean rooms and outstanding service I find this hotel well maintained and I have always had a clean and comfortable room. The hotel staff are always friendly and never a problem with the shuttle service they provide to the metro rail station. The breakfast bar is clean and the food items are always stocked. Coffee and tea is always available and cookies have been provided in the early evenings. I recommend this hotel and will stay here on my next visit. 04 October 2014
Rated 5.0 out of 5.0 by Good place in Springfield near metro nice place too stay , near metro and near an few good places to eat. Very comfortable and great staff !!! 30 September 2014
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