Rated 4.2 out of 5 by 178
Rated 3.0 out of 5.0 by Ralf t Needs Improvement
We visited 5 states and stayed at 6 Holiday Inns. This Holiday Inn, even though the most expensive was the only one that did not meet expectations. For example, our room was not cleaned the first day; the second day it was cleaned; and the third day the room was cleaned but the beds were not made. Similarly at breakfast, things like milk, etc would run out but there was nobody to replenish them.
The manager and some of the staff were super helpful. As for some others, cracking a smile or saying hello seemed alien.
The Voodoo Lounge and staff were fantastic.
20 January 2015
Rated 4.0 out of 5.0 by mdy639 Staff
The staff was wonderful and very helpful. Sherie at the front desk is by far the best staff member I have ever seen. She went above and beyond to make the stay more comfortable. Mike with security was also a joy to meet. He always has a smile and will help out where needed. Shaun was also amazing and very helpful.
14 January 2015
Rated 5.0 out of 5.0 by Sugar Bush A New Years Blessing!
Great Service! Ingrid in housekeeping is truely a blessing!
09 January 2015
Rated 5.0 out of 5.0 by Berma083 Pleasant and peaceful. The room was clean and comfortable
The front desk associated was very attentive and made me feel special as an IHG member. He acknowledge it right away and thanks me for returning. The room was very nice and was on the IHG floor which I appreciated. The shuttle person was also very polite and professional.
06 January 2015
Rated 5.0 out of 5.0 by Cris24 Great place - near New Orleans
Great place, clean, and very comfortable. Close enough to travel to New Orleans but far enough to be quiet. The only thing I had to worry is to be out of the room by 10:00 am so that they can clean the room or else it won't be done.
05 January 2015
Rated 2.0 out of 5.0 by Elizabeth1964 Very poor customer service
Parking was difficult the first few days since many of the spots were taken by Park 'n Fly customers.
Room had a musty smell and was not made the first day.
02 January 2015
Rated 3.0 out of 5.0 by Jujudo Average but okay
Nothing spectacular. A really average place both in location as well as service. If the price is a concern and if it is low enough, this is a good choice.
29 December 2014
Rated 5.0 out of 5.0 by Mr. Impressed Impressed
I was impressed with almost every aspect of my stay including the location of the hotel.
29 December 2014