Rated 4.3 out of 5 by 203
Rated 4.0 out of 5.0 by Simon69 Nice and clean, handy location
This is the about the eighth time we have stayed in this hotel, we book two rooms as it is a family if five, three adults and two children, one of the children has special needs, the pullout bed is like sleeping on a bag of rocks! We also left micro chips in the kitchen for our youngest child's breakfast as he has Autism and only eats chips in the morning, but these were thrown out of the kitchen! As so he had no breakfast. The rooms are too warm and need air conditioning. The location brings us back to this a Hotel, but I will have a look at what other Hotels are around. The staff on duty in the mornings are very rude and do not even talk to you, so breakfast can be a help yourself, and good bye affair.
11 July 2014
Rated 5.0 out of 5.0 by vdubba87 nice clean room and good service
i would recommend this hotel as it was an all-round excellent stay.
10 July 2014
Rated 5.0 out of 5.0 by Keithpar Best HiExp yet
Stayed in a good many HiExp over the years but this was one of the best. Excellent room, very comfy bed, quiet, and an great, really fresh breakfast
09 July 2014
Rated 5.0 out of 5.0 by JK111 Welcoming and very flexible service from night staff
Arrived late in the evening and the check in was quick and our local eating options were explained helpfully.
09 July 2014
Rated 5.0 out of 5.0 by 411681W Very enjoyable stay
Hotel was very comfortable and clean, staff attentive, location easy to find. Room very comfortable, toilet area fully accessable for disabled, easy to fit disabled scooter in to room. Food very good with lots of choice.
08 July 2014
Rated 5.0 out of 5.0 by TommyTomato Efficiency of Staff
Upon our early arrival, our room was not ready but the receptionist called up to the cleaner to find out which rooms were available, she then proceeded to switch rooms to ensure we were able to check in immediately - very friendly, very efficient and extremely professional.
07 July 2014
Rated 5.0 out of 5.0 by bricky1954 great
We stay here very regulary as it is half way on our journey down South.
This Hotel is a top notch hotel for value every thing is excellent from breakfast staff and even fellow guest who we have talked to when we are having a drink in the lounge think the same as us
04 July 2014
Rated 5.0 out of 5.0 by Big Tom Good staff
Our stay was very enjoyable , the food was good, we have no complaints.
04 July 2014
Rated 5.0 out of 5.0 by heddwyn Good stopover location
I use this HIE when travelling from south to north and/or return. It is an ideal location to break my journey. Good for me as this hotel is dog friencdy and allow my dogs in the room with me.
I don't sleep well so have marked down the sleep component, but that's me and not everyone else. Being so close to the M6 there is always going to be some outside noise, can't be avoided.
The one drawback, nothing to do with HIE, is the pub opposite, who lately have had woeful service times. Earlier this year the wait time on food was up to 90 minutes. The other day over 30 mins. Clearly they should address this but as they have a captive audience I doubt they will. The Chinese restaurant is not open Sunday despite the notice saying they are open every day.
I would recommend this HIE as a place to stay.
03 July 2014
Rated 5.0 out of 5.0 by sammy78 clean and comfortable
Lovely room, clean and comfortable. Friendly and welcoming staff. Good selection at breakfast. Good stay.
01 July 2014
Rated 4.0 out of 5.0 by JulSav Good room Pity about the television
Part of relaxation at the end of a busy day is watching television - this wasn't possible for me due to the limited channels available.
23 June 2014
Rated 5.0 out of 5.0 by GJLP Always good, breakfast choices much improved
We stay at this Holiday Inn Express regularly but our last stop here at the end of May was disappointing in that the food offered, both snacks and breakfast, was well below the expected standard.
We were delighted this stay to find a much improved breakfast choice, which is now of the same high standard as the welcome, the staff and comfort we have always experienced.
22 June 2014
Rated 4.0 out of 5.0 by Chris763 Nice stay but....
Overall a very nice hotel, my only criticism is it has a very small menu (that's ok), but they never had half the food advertised on the menu available. So I has an extremely limited choice.
Staff were very friendly and a pleasure
21 June 2014
Rated 3.0 out of 5.0 by Ortoon OK for a stopover
Stayed here over night as I was visiting Alton Towers for the weekend. Place was fine with options on the doorstep for food and drink. Served its purpose for us.
20 June 2014
Rated 5.0 out of 5.0 by Colin57 Great value for money
Great hotel, used it as a base for Alton Towers visit. Nice clean room, good facilities, handy location, ample parking spaces, pub/restaurant opposite. Only average for sleep quality but that was due to the fact that the it was very warm in the room. No Air conditioning but it was a very muggy evening, can't blame the hotel!! Would definitely recommend it.
19 June 2014
Rated 4.0 out of 5.0 by Cessna172 Good Hotel
Welcoming and comfortable. Would use again. No problems.
19 June 2014
Rated 5.0 out of 5.0 by Susybee Great stay.
Just had 2 very good nights with lovely clean comfortable rooms, service and staff friendly. An unexpected and good selection at breakfast. Very child friendly with a small play room.
Only down side was other guests dogs barking over night in parked cars.
18 June 2014
Rated 4.0 out of 5.0 by z1n2 Good overnight Hotel
Would recommend this hotel as a good place to stay on your way to other places. The room was clean and comfortable.
15 June 2014
Rated 5.0 out of 5.0 by Khizar Great accommodation for families
We had a weekend away at Alton Towers and only wanted somewhere for 1 night. This Holiday Inn was only 26 miles away. The staff were very pleasant, the rooms were clean and it was great for families. We had a double bed and double sofa bed for the kids, which was just as comfortable. The continental breakfast was lovely. The hotel was great value for money, we would definitely stay there again.
A lovely weekend all round!!
11 June 2014
Rated 4.0 out of 5.0 by Flinty123 Excellent staff
Stayed for a night out near by, highly recommend. Service excellent, clean and comfy
11 June 2014
Rated 5.0 out of 5.0 by Jackie5070 Great place to stay
I stayed at the holiday inn express with my husband as we were attending a wedding nearby.. The hotel was really comfortable and clean, breakfast was fine but we did have to wait for the sausages and egg to cook. I really wished they would do bacon as well.the price is really good too. We would definately stay there again
11 June 2014
Rated 3.0 out of 5.0 by Lardy72 Good service poor breakfast
Overall good pity about the room booking and breakfast
11 June 2014
Rated 5.0 out of 5.0 by the gard 31 Excellent service and friendly staff
If traveling on the M6 this is the place to stay . Easy access to several interesting places even Alton Towers.
05 June 2014
Rated 4.0 out of 5.0 by nealfiona Nice Hotel
Nice hotel but breakfast could of been better,Orange juice was like water coffee not the best
04 June 2014
Rated 5.0 out of 5.0 by PoloDog Holiday inn express stafford
Just what we expected first class try not to stay any where else if given a choice
04 June 2014
Rated 4.0 out of 5.0 by TCKidd Great only for uncomfortable beds
Great budget hotel to stay, but i just couldnt sleep with the mattresses being so uncomfortable i could feel the base and my daughter had to sleep on a sofa bed which you could feel the springs through we had to ask for lots of pillows for her to lie on for her comfort, also the place was very warm, air conditioning wasnt on or we didnt no where it was to use areselfs, but other than that we did have an ok stay for 3 days
03 June 2014
Rated 5.0 out of 5.0 by Roskoboy A Genuine Rest
Our first visit to this Holiday Inn Express and we were delighted with all aspects of our stay (as was the dog). Staff were very helpful and friendly in providing for our needs (and those of the dog). Nothing was too much trouble and their manner was first class. The room was clean, warm and nicely furnished and equipped. breakfast was simple but plentiful and for the price we paid for the night we thought this Hotel to be exceptional value for money. Highly recommended.
02 June 2014
Rated 4.0 out of 5.0 by Nc2412 Great staff
The room was very clean and tidy. Unfortunately the beds and pillows let it down. The staff were incredibly helpful especially the lady at breakfast unfortunately we did not get her name but she is defiantly an asset and a good represetitve for your company
30 May 2014
Rated 4.0 out of 5.0 by Raimondo M6 Stafford Hotel
Pleased to inform you that The Holiday Inn Express at junction 13 is as described. Very handy for access to M6 and the world around. The hotel offers a good class of accommodation with pleasant staff
25 May 2014
Rated 5.0 out of 5.0 by DOGS120 Comfy night stay
Stop off en route home. We were welcomed as Gold members, but were not given a choice of points or a drink. I had to ask when checking out for the points. Other than that the stay overnight was good, comfortable and very pleasant.
23 May 2014