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Rated 4.3 out of 5 by 194 reviewers.
Rated 4.0 out of 5.0 by Very good Surprisingly quiet in the room even though it backed onto the slip road of the motorway. Would be very happy to stay here again. 06 April 2014
Rated 5.0 out of 5.0 by Amazing A***** great from start to finish Staff were the best I have ever experienced :D 27 March 2014
Rated 4.0 out of 5.0 by Excellent value for money Good mattresses, good shower, clean room, pleasant staff. 27 March 2014
Rated 5.0 out of 5.0 by Excellent staff good hotel I've stopped at this hotel many times usually using my IHG reward points. if this is a problem to them they never show it. Staff are very welcoming and there are a few food options both in the hotel and close by. I've never been disappointed when I've stayed here 25 March 2014
Rated 5.0 out of 5.0 by Very friendly and ideally located This is a great hotel and ive stayed in plenty of HIEXP but this is a jewel in their crown-ok so they all look the same but as i travel extensively you look for that little extra in their customer service and thats what i got in Stafford-well done guys and i will certainly be back! 11 March 2014
Rated 5.0 out of 5.0 by A Good Holiday Inn Express A good Holiday Inn Express; just off the M6 at Jct 13. The Chinese opposite is of excellent quality and the pub opposite serves typical mass produced pub grub and there for excellent value for money. The hotel now serves light bar meals with Pizza, chips etc.(Pepperoni recommended) Finally on food the local village of Penkridge has a wide range eateries and recommended. Not recommended are the local Taxi firms who charge a fortune for a 3 mile drive 'as they go outside the borough' ....where ever they originate from. The breakfast is free and provides more than most people eat at home, so don't complain that its not a 'full English,Scottish,Welsh or Irish. Rooms are good, clean and tidy with free basic WiFi through out. Negatives? some showers lack pressure and the bar is a bit pricey. Like all Holiday Inn Express Hotels, not brilliant for a 2 week holiday but great for several nights on business or pleasure. Highly recommended for hotel of its type 07 March 2014
Rated 5.0 out of 5.0 by great value great location great staff always made welcome every time i stay at this hotel 28 February 2014
Rated 4.0 out of 5.0 by Friendly, professional staff. We enjoyed a lovely overnight stay here when attending a comedy night at the Gatehouse in Stafford. Friendly staff, clean room and comfy bed. Great that they offer the things you may have forgot eg toothbrush. Directly opposite a pub and a chinese resturant. We might try those when we return. 26 February 2014
Rated 4.0 out of 5.0 by Friendly & helpful reception staff Nice friendly receptionists always willing to help. Clean comfortable hotel in convenient location for Stafford and Cannock chase. 26 February 2014
Rated 4.0 out of 5.0 by "A home away from home" Always enjoyed staying in Holiday Inn weather in the UK or overseas. 25 February 2014
Rated 5.0 out of 5.0 by Excellent value family room The family room (double bed & sofa bed) was compact but comfortable. The single quilt on the sofa bed resulted in some tussling between our two sons until they succumbed to sleep! The self service breakfast offered plenty of choice with cereal, pastries, fruit, sausage, scrambled eggs, beans & toast. Overall, the visit was pleasant and extremely good value for money. 12 February 2014
Rated 5.0 out of 5.0 Crackin' place to stay!!! Stayed here overnight while attending a wedding at a nearby hotel. Others guests stayed at actual venue but as I required 3 rooms the £150 price tag made this impossible. Happily I decided to pay less than £40 a night...great decision. The rooms were really clean, decorated to a high standard and very comfortable. My son had a room for 4 (same price) and this included an ample and very good breakfast. I have already praised the hotel to many and will have no reservations in recommending it to many more. Well done you helped make the wedding a great success. 12 February 2014
Rated 5.0 out of 5.0 by convenient location Easy access immediately off M6 junction 13 and next door to one of the best Chinese restaurants in the country. 09 February 2014
Rated 5.0 out of 5.0 by Second to none I stayed for 6 nights at Holiday Inn Express Stafford over Christmas 2013. I often use this hotel because for one thing it is conveniently placed for me to visit my family and friends, as I live abroad. The staff and service have always been most helpful and pleasant but this time I was quite ill when I arrived. Each changing shift of staff kept a kind and caring eye on me - asking me how I felt each time they saw me - they could not have been more kind. They even showed extreme kindness to my little dog who was accompanying me. I have stayed in some superlative hotels throughout the world - not one of them matches up to Holiday Inn Stafford in terms of customer care and service. Holiday Inn management should be very proud of the team they have at Stafford. 06 January 2014
Rated 5.0 out of 5.0 by back again back again to this great value hotel staff so helpfull great location 02 January 2014
Rated 5.0 out of 5.0 by Nice bar and lovely quiet area Having stayed on numerous occasions due to family in the Stafford area I have always used this hotel due to price, room quality, a stocked bar and football on the TV. Room is nice and modern with a put-up cot for the little one. Local Chinese and a pub a stones throw away. NEVER been awoken abruptly due to car noise or people in the same corridor. Overall we will continue to use for the foreseeable future. 31 December 2013
Rated 5.0 out of 5.0 by great value Top top notch as usual pleasant staff good bed exelent customer servercise 27 December 2013
Rated 5.0 out of 5.0 by Relaxing Very pleased with accommodation very clean, comfortable bed, just what was required after a long journey, a good breakfast was supplied, staff friendly, all in all a great nights stay. 21 December 2013
Rated 4.0 out of 5.0 by ALMOST PERFECT Stayed two nights and in general can't fault the hotel or the staff. Good location, very clean and tidy, with very helpful and knowledgeable staff who were always there with a smile. Our only small criticism was that the beds were too soft for our own liking, but then that's a personal choice. Overall excellent, and with family in the area we will stay there again. 19 December 2013
Rated 5.0 out of 5.0 by Just the job !! I wanted a convenient stopover on my way from Somerset to Manchester so opted for this hotel. It was a very good decision. Very close to the M5, a friendly welcome on arrival and throughout the stay plus a good meal evening and morning. The room was very comfortable, the Wi-Fi worked well and the bed was fine. The perfect choice! 18 December 2013
Rated 2.0 out of 5.0 by Room was fine. Poor service. The room was clean and comfortable for the price. The Chinese restaurant accross the road was good for evening meal. Breakfast in the hotel was a bit basic but fine. I left my phone charger in the room and called the following day when I realised. The hotel called me back to say that they had found the charger. I asked them if it was possible to post it to me as I was no longer in the area. I said I was happy to pay the postage for this so they took my address and said they would be in touch if I needed to pay the postage. I haven't heard from them since and nothing has arrived in the post. 12 December 2013
Rated 5.0 out of 5.0 by great Stay Lovely hotel, very clean, helpful staff, was very surprised at how quiet it was seeing it is so close to M6, will definitely stay again 04 December 2013
Rated 5.0 out of 5.0 by Never Disappointed Manager greeted us with a beaming smile and this set the tone for our stay. Everything was as we wanted.....nearly please do away with the gels in the bathroom. We always stay here on our trips from Cumbria to the south, it makes for a relaxing time. Well done 04 December 2013
Rated 5.0 out of 5.0 by Great Service and Clean room Reception were excellent and friendly. Free breakfast was unexpected but a great bonus and the room was clean and fresh, would stay there again! 02 December 2013
Rated 4.0 out of 5.0 by Thank you so much. I do not wish to make my review very "wordy" due to the circumstances of our stay. Unfortunately, I did not make a note of the member of staff who cared for me on the morning of my mothers funeral. Myself and my husband stayed at the Holiday Inn Stafford on the night of the 10th November as we were due to attend my mothers funeral on the 11th. Due to the occasion hampered by a poor nights sleep, I became very distressed after breakfast. The Customer Service Manager on duty took such good care of me. I shall never forget her kindness and the sympathy she demosntgrated. I do hope you will be able to identify the lady and thank her for me once again. 01 December 2013
Rated 5.0 out of 5.0 by Excellent Hotel Would highly recommend hotel, good location. Staff very helpful and pleasant, would definately stay again. 27 November 2013
Rated 5.0 out of 5.0 lovely staff and dog friendly we were very impressed with staff as ,very silly we went to wrong hotel,were booked into another hotel week after and i put in wrong sat nav post code,,they changed booking and contacted other hotel with no problem,,the only fuss made was my hubby as it was 11.30 pm,They are dog friendly for £10,which is fantastic if you are showing at the stafford show ground only short drive away.Rooms great and breakfast lovely,will be staying again. 22 November 2013
Rated 4.0 out of 5.0 by Very pleasant stay I stayed at the Stafford Holiday Inn Express with my husband and son while we visited friends nearby, we were all very impressed with the hotel, it was clean and comfortable. We found the breakfast to be tasty and although there wasn’t a vast selection of cooked items all that was available were hot and fresh. The rooms were nicely furnished and offered all you needed. The staff were fantastic and I was impressed with how friendly they all were, everyone one of them said 'Hello'. We would definitely stay again and recommend to others. 22 November 2013
Rated 5.0 out of 5.0 by EB Arrived late checkin efficient straight to room slept like a log. Breakfast hot when I went down. Excellent value for the price paid. would recommend this place to anyone. Not a lot else I can add. 21 November 2013
Rated 4.0 out of 5.0 by Easy to find Nice hotel with a restaurant nearby. Hotel location just a minute from the motorway. 18 November 2013
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