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Rated 4.3 out of 5 by 272 reviewers.
Rated 4.0 out of 5.0 by Amazingly quiet for so near a motorway This is a basic hotel, but one where the basics are done very well. The quality of fixtures, fittings, service etc. is very good. All in all a very good relaxing place to crash after a day's work. As one of the diminishingly few people who hate sport on large TVs, I can't use the bar and the breakfast buffet is unimaginative and slightly cold (as is often the case in hotels) but these are minor points to me. I will stay there again. 28 September 2014
Rated 5.0 out of 5.0 by great hotel Best place to stay in stafford great location great staff a really great value hotel staff so helpfull 25 September 2014
Rated 5.0 out of 5.0 great relaxing weekend thanks to holiday inn. lovely hotel friendly staff no rush over breakfast, smashing room. 18 September 2014
Rated 5.0 out of 5.0 by weekend stay 12/13 September 2014 An excellent overall experience, staff courteous and friendly and couldn't have been more helpful. Room comfortable and just what we needed for a busy weekend. Breakfast included was more than we needed and set us up for the two days. Ideally situated for our visit. 16 September 2014
Rated 3.0 out of 5.0 by one night in Stafford TV channel in room not up to standard, bad nights sleep due to either pillows or mattress. 11 September 2014
Rated 2.0 out of 5.0 by New ownership After having stayed at this hotel many times I am now looking for a new place to stay in Stafford. Not because of the staff or the cleanliness etc but because the Sky television has been discontinued and it is now not possible to see champions league when away from home. The Swan offers everything that the holiday inn does but there is Sky TV in the local bars as an added bonus. I will advise my colleagues of the change to guest amenity. 11 September 2014
Rated 4.0 out of 5.0 by relaxing lovely accommodation , nice and quiet after the M6. Staff very helpful, breakfast was good and we enjoyed our stay at Stafford, thank you.. 11 September 2014
Rated 5.0 out of 5.0 by Staff so helpful Another super stay here, staff are excellent they are so helpful. Always enjoy our stay here. 07 September 2014
Rated 5.0 out of 5.0 by Great last minute hotel! Booked this hotel as a last minute option and went up 4 hours later to it. Was thoroughly surprised, the room was spacious and very clean. The room provided a TV which has numerous channels on and worked fine. Wifi was available throughout the hotel. The beds were soooo comfortable and the shower was lovely and powerful. Would recommend to anyone!! 04 September 2014
Rated 5.0 out of 5.0 by A Great Stop off Thoroughly enjoyed our stay. Added bonus was Ice-machine on ground floor. Although close to M6 room was quiet - even with window open. Breakfast was tasty and hot. 04 September 2014
Rated 5.0 out of 5.0 by Excellent place to stop! I loved this hotel, it was clean and just what we needed. Stayed for an overnight stay before Alton Towers and after a long day, the power shower was so refreshing! Just what we needed. Food was nice in the morning 01 September 2014
Rated 5.0 out of 5.0 by Great atmosphere This was a good experience of a Holiday Inn Express. The staff were friendly and made you feel at home. The breakfast was more than adequate. The room itself was very clean and provided all the essential things required for a good stay. 30 August 2014
Rated 5.0 out of 5.0 by Fantastic Competely exceeded expectations, breakfast was lovely and loads of variety. Room was clean and the bed was comfortable. Couldn't hear the traffic and great black out curtains. Staff were great!! 27 August 2014
Rated 5.0 out of 5.0 by great if you have a pet It was great that we could bring our little dog for this overnight break in our journey from a holiday down south. There are not so many pet friendly hotels, so we will be looking at Holiday Inn Express Hotels first in future. this is a dog-lovers country, so you are onto a good idea Holiday Inn! £10 per night for a pet to stay with you seems reasonable to me. We had a visit to Shugborough which was a very good finish to our holiday. The staff at this hotel were very polite and caring and the accommodation is a good standard for the price. We had a evening meal in our room, brought over from the pub opposite. Our little dog really enjoyed being able to sit in the bar area at breakfast time (he enjoyed a sausage too!). I think this hotel is ideal for business (free wifi) or for a one-night stop over like ours. 27 August 2014
Rated 5.0 out of 5.0 by Great holiday location Ideally situated for Alton Towers, Monkey World, RAF Cosford, Ironbridge Museums combined with access via motorways to all areas. I found the room clean and comfortable and the staff more than happy to point out areas of interest and to give directions. I will stay there again next time I visit the Midlands. 25 August 2014
Rated 4.0 out of 5.0 by Excellent service, Dog friendly and welcoming. From the initial booking through to the stay everything was efficient, friendly and the best thing was our dogs were accepted. 23 August 2014
Rated 3.0 out of 5.0 by Not disappointed. Location good, close to motorway so good access when travelling, plenty of parking space and not too much traffic noise. Staff very efficient and friendly. Wifi works well all over the hotel. Pub opposite offers family friendly atmosphere and good choice of food & drink. Negative points, the rooms are on the small side and our bathroom floor was permanently damp in a small area suggesting a leak from somewhere, but otherwise the room was generally clean and well maintained. Good choice for breakfast but the scrambled egg best avoided! Overall, not fantastic but I wasn't expecting 5 star for the price so not disappointed. 23 August 2014
Rated 5.0 out of 5.0 by Excellent service We had a problem with the shower. Staff were advised of this as we went in for breakfast and it was repaired before we returned to our room. The free internet was very useful and much appreciated. Excellent service all round and very friendly and helpful staff. 22 August 2014
Rated 4.0 out of 5.0 by Great Value Great Choice for visiting Alton Towers, Great value and discount tickets available as a room package. Very easy to find just off junction 13 M6. Only negative is rooms were very hot, fan provided in room but noisy to keep on overnight. 21 August 2014
Rated 5.0 out of 5.0 by A fabulous stay We have visited Stafford many times to visit old friends, but our first stay in a Holiday Inn, we loved it and we will be back in October. The staff were great, the room was quiet, comfortable, and our whole stay was very relaxing. We are staying in Edinburgh later in the year and we hope that the Holiday Inn there is just as good. 19 August 2014
Rated 3.0 out of 5.0 by Toilet and Breakfast The toilet had not been adequately cleaned. The shower looked dated. There was limited choice at breakfast: fruit (only a few oranges), yogurts (vanilla and fudge) and cereals (rice crispies and cornflakes. 16 August 2014
Rated 5.0 out of 5.0 by clean and comfortable room Room was very clean and comfortable check in staff were young ladies and both myself and my husband found them to be so friendly and helpful but the male staff in the morning were not so good in fact they were a bit stand offish. 13 August 2014
Rated 4.0 out of 5.0 by motorway break Needed an overnight in Stafford area. Hotel was fine, but the exterior is a bit industrial and off putting at first. Choice of Chinese or Pub to eat in. Overall a good stopping point. Just one caution. When leaving in a car and turning right towards the motoway it can be a little dangerous as traffic is coming at you fast round a bend. 13 August 2014
Rated 5.0 out of 5.0 by Great customer service The staff was EXCELLENT-they were always gracious and helpful in so many ways 06 August 2014
Rated 5.0 out of 5.0 by Perfect place to stop over on route Have stayed at Holiday Inn stafford on many occasions and this time like previous was very impressed with the high standard of both the hotel itself and its staff. Added to this there are 2 excellent places to eat on the hotel's doorstop. 06 August 2014
Rated 4.0 out of 5.0 by Pleasant staff, big room, comfy bed See title. All good really. We're Sorry, But We Have Encountered The Following Issue(s): Your review text is too short. It should be at least 50 characters long. 05 August 2014
Rated 4.0 out of 5.0 by Good basic business stay destination Clean, friendly staff and comfortable. That's all you need on a business trip. This place gives it all. Just a shame there is no fridge in the bedroom... 03 August 2014
Rated 5.0 out of 5.0 by Perfect! The hotel was perfect, and the staff were amazing. So friendly, polite and helpful. The room was first class and most important for me, the bed was sooo comfortable. 02 August 2014
Rated 2.0 out of 5.0 by Not the best Hotel staff were friendly and hotel itself was ok! Our room was on the ground floor. It smelt damp, the cover on the sofa bed was covered in stains and needed a good wash and the runner along the bottom of the bed was also stained and covered in hair as if a small dog had been sleeping on it!! Breakfast was poor - sausages, beans and scrambled egg which didn't look very appetising! We got a cheap deal and only stayed for 1 night as it was a friends wedding at the Moat House! Didn't asked to be moved rooms as we were only using it to change and sleep but I did mention all of this to the receptionist when checking out! 31 July 2014
Rated 4.0 out of 5.0 by Handy location This hotel is in a good location if you are travelling down the M6 or doing something in Stafford and the area. The hotel is comfortable even though the beds are only doubles. It is a shame there is no Air Conditioning as the rooms can be very hot and stuffy. We found the breakfast choice to be quite limited and the items were not replenished very often..... 30 July 2014
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