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Rated 3.7 out of 5 by 462 reviewers.
Rated 1.0 out of 5.0 by Worst Night's Stay in an IHG hotel Where do I start.... As a frequent user of the IHG group of hotels for business, I thought I would cash in some loyalty points for our stay on route to our holiday. To start with, the main light in the bedroom was not working, then the basin in the bathroom was badly cracked and the shower tap had no adjuster knob (photos taken). As we were tired from a long drive and had an early start, I thought it best to settle down for the night and try and get some sleep and then report the issues in the morning, however we were not even asked the normal “how was your stay?” To top it all off, we had a double room and the 2nd bed was a smaller bed than the normal and when I rolled over, the bed made so much noise it woke me up every time, including waking my wife in the other bed. As I don’t generally moan or provide feedback, this experience was so bad I thought it best I do. The question for Holiday Inn is, how do you allow rooms in this condition to be allowed to be used by your customers when one of your ideologies is “A fresh, clean, uncomplicated hotel choice offering convenience and good value” sadly I think you failed on all of those items. 27 October 2014
Rated 5.0 out of 5.0 Excellent Stay Great staff, excellent food, easy parking, spacious and well equipped rooms. Every time the Stansted Holiday Inn is spot on! 26 October 2014
Rated 1.0 out of 5.0 by I think IHG should take the franchise away from them ! 1. Broken Shower Tap nearly cut myself. 2. My mobile phone is faster than their wifi Good job it wasn't an eBay bid or an important email to japan! 3. Missing Glass Shelf in bathroom 4. Not very clean overall , poor quality and i use this brand 3-4 days a week all over the UK and this is not the norm! 5. No matter how much you complain they do nothing but apologise, So I will be looking for another hotel But in fairness if you're travelling to Benidorm it will be fine ! 25 October 2014
Rated 4.0 out of 5.0 A haven after a tough journey Due to fog in Italy and airline rerouting we had difficulties getting back to the UK, but we were able to fully recover thanks to staff and facilities at this hotel. Will use it again. 23 October 2014
Rated 5.0 out of 5.0 by Great stop gap Hotel met our requirements for a good base before our early morning flight. Great room, great price which included parking for 8 days BUT poor hot breakfast, only offered beans and sausages which I don't like either! 23 October 2014
Rated 1.0 out of 5.0 by Express-Not very Holiday Inn Express failed in its objective/title. People getting up early to get to the airport couldn't get on the bus and were rejected by a rude ONLY english speaking driver who understands that shouting in English LOUDER makes no english people able to understand easier !!- People made to hang around at check in if you are 10 minutes early !!! Costs 2.50 to have cheese in your beefburger ....!! 22 October 2014
Rated 5.0 out of 5.0 by Efficient and cheap Leaving with Ryan air early (06:00) we were consurned that we would have problems being there. No problem when staying at Holiday Inn Express Stansted. The Staff was very efficient, and we were even able to get some breakfast as early as 4:00 in the morning. Then to the shuttle bus that was on time and having nice time in the airport. The stay is very recommendable - don't try to be so early in Stansted when staing in London, do your last night in Holiday Inn Express and you don't have to worry about making the plane 21 October 2014
Rated 4.0 out of 5.0 by Sehr zu empfehlen - sehr gut geschlafen - WLAN funktioniert - Sauberkeit ist gegeben - Freundlichkeit des Personals - Frühstück muss Variationsreicher werden - Holiday-Inn ShuttleBus für 3.00 Pounds je Tour - dieser sollte inklusive 20 October 2014
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