Rated 3.8 out of 5 by 583
Rated 5.0 out of 5.0 by Acklers Convenience at Stansted
We had stayed here once before, but on this occasion it was ideal, as it was close to the area we needed to be for a birthday party, and even better it had a shuttle bus to the airport early in the morning. The hotel is really geared up for the airport.
30 March 2015
Rated 4.0 out of 5.0 by spanish_couple Great overall stay: only toilet flush not working properly
My last stay in the hotel was great as usual, I only would like to point out that the toilet flush in bedroom Nº 110 is not working properly, the amount of flush water is not enough.
Also I would suggest to extend the breakfast and dinner timeframe in 1 hour.
29 March 2015
Rated 3.0 out of 5.0 by Citytiger Comfortable room but poor service
The room and bed were fine and I got a good nights sleep.
The rection desk personnel were very efficient.
My experience in the restaurant and at the bar was not good.
The service was poor...I have to wait too long to be served. I had to make it known to a waiter that my order had not been taken. This was after two other tables that came in after me had their orders taken. The waiter said he had asked someone else to take my order.
I ordered a chicken burger...basically a piece of over cooked dry chicken on a bun..not the succulent chicken as advertised.
McDonalds for me next time.
The reception at the bar was off putting. The service was short, sharp and delayed. Bartender was confused who to serve first. He had just had a slightly heated discussion with a customer and was not a happy bunny.
29 March 2015