Rated 4.3 out of 5 by 343
Rated 5.0 out of 5.0 by KittyKat1314 A great stay!
We stayed at this hotel for a high school sporting event. From start to finish our time here was great. Maria at the front desk could not have been more helpful. She did a great job checking us in and making sure we had everything we needed. She went as far as to give us her personal recommendation for a local restaurant. The free breakfast buffet was delicious and the staff working there were also great. Check out was effortless. Overall a great experience!
February 6, 2016
Rated 4.0 out of 5.0 by Houston TX Hotel was great, but the Bar was always closed
the hotel was great, good friendly staff, there was a holiday inn next door (same Owner) but the eating and drinking establishment was always closed do to lack of customers. the Owner needs to address the restaurant issue, he owns 3 hotels on the same property. NO BAR, NO PLACE TO EAT.
RP Houston TX
February 6, 2016
Rated 5.0 out of 5.0 by Baby Shower Planners BEST HOTEL DEAL ON STATEN ISLAND!!! PERIOD!
Just stayed here during Blizzard JONAS. We were snowed in but the gracious HIExpress staff made sure we had everything we needed. They, especially, Joe, constantly plowed the snow, and helped clear out our car from the 30 inch snow storm. The hotel staff made sure to leave their breakfast food (included in the price) was available to us all day and night as there was no place around that was opened. Thanks to Mgr. Maria and Breakfast worker, Erin, we were taken care of very well. And when talking about room cleanliness, there's no one better than housekeeping mgr., Jamie, who always makes sure our rooms are clean, and towels/amenities... plentiful. Also, being situated right off this main expressway of 440/West Shore Expressway, the HIExpress location could not be easier for traveling around SI or 5 minutes from NJ. Special thanks to the Front Desk staff: Maria, Nicole, and Sam, who could not be nicer or more helpful.
January 30, 2016