Rated 4.2 out of 5 by 392
Rated 5.0 out of 5.0 by Dmitrii Best hotel in Stevenage
Very comfortable hotel under the excellent GM supervisind
October 6, 2015
Rated 4.0 out of 5.0 by jeanann10 Difficult to find and very basic
Hotel was very difficult to find. Both I and another lady had great trouble finding it and ended up walking through the town shopping centre in the dark as somebody giving us instructions actually sent us to the Holiday Inn. When two hotels are very close like these are the directions on the web page should be clear! 'Opposite the station' does not help! Bedroom was in basement where outside door kept being left wide open. Bathroom extraction fan very noisy.
October 3, 2015
Rated 4.0 out of 5.0 by Ladytraveller Helpful and polite staff, room is okay
Some rooms are old, smelly and noisy, while some rooms are refurbished and smarter. The staff did a good job in ensuring my stay was pleasant and assisted me in changing rooms.
The rooms/floors/corridor generally need some proper cleaning and vacuuming, as the rooms themselves were dusty and stuffy.
The shower facilities are good. Location is very convenient, and the staff are great.
October 2, 2015