Rated 4.5 out of 5 by 144
Rated 4.0 out of 5.0 by AnimalLover1414 Good location and great service
The staff was very welcoming and helpful. The room was clean and comfortable. The breakfast held many options. I'd visit again.
27 June 2013
Rated 5.0 out of 5.0 by Tobias71 Nice friendly staff
I have stayed in this hotel on a number of occasions and you can always guarantee that the staff will be friendly and extremely helpful.
When visiting Sterling I would not think of using any other hotel
21 June 2013
Rated 5.0 out of 5.0 by GunnarPh Thank's for the stay
Excelent rooms and very good service. Price is also very good!
19 June 2013
Rated 4.0 out of 5.0 by CNJH77 Comfortable room, helpful staff
All that we have come to expect from an IHG property. Well laid-out room with the necessary amenities and the usual helpful, courteous staff. The property seems to be popular with tour groups. Check with reception if your stay coincides with that of a group and they will advise when the group is scheduled for breakfast. You can time your own breakfast so as to avoid the crowd. No restaurant at this property, but an adequate family style restaurant is right across the carpark. Nothing fancy, but it seems to have a good local customer base. For some reason, we found it a bit difficult to find the hotel the first time. Our instructions included 6 roundabouts from the M9 and we may have miscounted at some point along the way. After we did arrive, we could see the A91 from the breakfast room but for whatever reason, it took some back-tracking to initially locate the hotel. There is a Springkerse Industrial Park and a Springkerse Retail Park as well as the Springkerse Business Park and that may have thrown us off-course a bit too. FYI. Just be aware.
12 June 2013
Rated 5.0 out of 5.0 by walls helpful and understanding
we have stayed at this holiday inn express before and had an enjoyable stay then too. This time we did have a slight problem with a strange sound in our room, however, we were soon moved into another room which was just as comfortable. We will be back.
07 June 2013
Rated 5.0 out of 5.0 by suzisting Recommend
Staff extremely helpful and friendly. Room clean and beds very comfortable. Very close to swimming pool and supermarkets, cinema and restaurants not far away.
01 June 2013
Rated 3.0 out of 5.0 by Marcel63 Needs attention
The hotel is conveniently situated near the road to the highlands and the staff was friendly. Our room was situated on the road side and the window couldn't close completely. We therefore had a noisy and cold night. The breakfast room was dirty compared to other Holiday Inn Express we visited last two weeks. (Compared to Inverness which would give 5 stars a hugh difference). I would recommend travellers North to search for another hotel in the Stirling region.
21 May 2013
Rated 5.0 out of 5.0 by yboj Excellent value
Would recommend as it was value for money and very comfortable. Staff welcoming. Breakfast more than expected.
28 April 2013
Rated 5.0 out of 5.0 by lainey42 A real pleasure
Just stayed here with my partner for the weekend to attend a friends wedding nearby and have used holiday Inn Express before so new what to expect. I didn`t expect the spectacular views and the great location of the hotel. The two girls on reception were very friendly and helpful with the wifi connection and they seemed to be on duty the whole time we were there. The room was warm and clean and the bed was almost too comfy!!!! Breakfast was taken in the dining room down stairs and had lovely views across the garden area. The food was hot and the area very clean. We would use the hotel again, and I would definately recommend this hotel for staying in the Stirling area.
21 April 2013
Rated 4.0 out of 5.0 by jacquie46 Our Short Stay
Having Booked this Hoilday Inn we were not sure of what to expect as we have never stayed there before.
On Arrival we were a few hours early to book in,as we were not sure what time to book in for, but this was no problem for the wonderful staff on duty, they invited us including our young son to sit and relax and have complimenty coffees while we waited for a room to become free for us ((Family room)).
We only waited 30 minutes and there was a room avaliable so they let us check in and go to our room.Excellent service,and a great to start to our overnight stay.
The room was a little bit smaller than we anticipated but was clean, fresh and adequate for our needs for a single night.
Only drawback was because the family rooms have the pull out sofa bed we could not make use of the comfortable table and chair as this was blocked by the sofa bed. Again was not much of a problem.
We had a problem with the air con in out room blowing out foose onto the white bedding, but when reported it, was delt with and fixed within 5minutes and we were offered clean bedding if we required it, again thank you for being so prompt.
The staff were fantastic and very friendly and couldnt do enough to help with any questions we had regarding breakfast and the surrounding area. They also made us aware of the meanu they had for pizzas ect if we got hungry later on. While i was there i asked if they had any toothbrushes and toothpaste, again they didnt dissapoint, complimentry again.
After a wonderful comforatble nights sleep we went for breakfast, the food was great and very paletable. We would most definatly reccomend this Holiday Inn to anyone who is looking for somewhere to stay in Stirling,we ourself are planning to go back .
So much so we have joined their Priority Club.
17 April 2013
Rated 2.0 out of 5.0 by Dalz Not the best but clean room
having recently stayed in holiday inn express Perth we decided to try the one in Stirling. Stirling breakfast area was small and cramped and not set out very well - cups, saucers set away from t bags etc. Could have been better organised. Not a great choice. Lots of dirty tables. Having requested a quiet room we were right beside the lifts and heard everyone coming and going through the night. Not the best nights sleep ever. Would return to Perth whcih was excellent staff couldn't have been more accommodating. Would not return to Stirling holiday express.
11 April 2013
Rated 3.0 out of 5.0 by BettyBe Helpful staff
Very friendly and helpful staff make this a good place to stay.
06 April 2013
Rated 3.0 out of 5.0 by KevI21 Room comfortable but noisy.
The room was warm and comfortable and good value. I did ask for a quiet room and was put at the far end of a corridor, which meant nobody passing etc however room was directly above hotels air con fans, rubbish bins and facing busy roads. Which meant loud whining till about 1-2 am and then woken on Sunday morning at 7:30 with bins being moved. So not as relaxing as I had hoped!
Hotel is easy to find and close to retail park and short drive in Stirling centre although situated next to busy roads so don't expect total peace and quiet
30 March 2013
Rated 4.0 out of 5.0 by Wrongside Good Stay
Recent two night stay - friendly and helpful staff. Breakfast was available at good times and choice available. Room and bed were good, only dissappointment was TV as it was rather old and small in relation to todays expected standards. Minor point.
29 March 2013
Rated 4.0 out of 5.0 by Steve1966 Friendly and helpfull staff with good local knowledge
Having checked in after a long journey and with extreeme weather looming I was greeted with a warming smile and immediatly booked in, offered help and assistance if required to make my stay relaxing.
28 March 2013
Rated 5.0 out of 5.0 by loobyloo63 Very comfortable, clean and great value
I have stayed at numerous Holiday Inn express hotels and so know that I am always going to get a good quality and clean hotel.
The double room I booked was very spacious with a large comfy bed, and plenty storage space for a few nights stay. The shower rooms in the HI Express hotels are small but functional with a good quality shower and the option of complimentary toiletries and personal items is brilliant, if like me you sometimes forget essentials like toothpaste or a comb!
Staff were friendly and pleasant.
If you want a cooked breakfast, the choice is not great - basically, sausage, egg and beans, but I'm happy with tea and toast so suited me fine.
The pub just across the road was really handy and had a very good and varied menu at reasonable prices.
The only small gripe I have is that the bedroom door was very tight so you virtually had to slam it loudly to get it shut, which I'm sure would be very annoying to the residents in the rooms nearby!
Despite this picky complaint, I would definitely stay at this hotel again when working in the area.
27 March 2013
Rated 5.0 out of 5.0 by Sapper6271 Holiday Inn Express Stirling
The hotel was spotless,the breakfast was very good and as usual the staff were very nice. This is the third Holiday Inn Express we have stayed in and we liked them all.
21 March 2013
Rated 5.0 out of 5.0 by GedDuffy Holiday Inn Express, Stirling
Modern building, clean and tidy. Better facilities than previous Express Holiday Inns I've stayed at.
Friendly and cheerful staff
06 March 2013
Rated 5.0 out of 5.0 by Mcmonocle Comfortable hotel and well situated
Very clean hotel with very nice staff. Continental breakfast with scrambled eggs, sausage and beans. Only gripe I had was the old fashioned colour TV with no Freeview which gave very limited programmes. Taxi into Stirling was reasonable at under £5.00. I would recommend this hotel for short business stays.
24 February 2013
Rated 5.0 out of 5.0 by suefelin The excellent staff make this hotel REALLY good.
From the minute I mistakenly booked a month rather than two nights (gulp) the staff at this hotel could not have been more helpful and accommodating. Our arrival was straightforward. The room was fine. The bar area was very good, but the ladies in reception were amazing - offering advice on where to walk the chihuahua, downloading local cinema info... all I can say is a massive THANK YOU.
Downside would be the cost of internet in the room - to be honest, I would have done without; the teenager wouldn't!
Thanks again and we will see you again!
24 February 2013
Rated 2.0 out of 5.0 by Sandra00 2nd stay but we won't be back
We arrived about 10pm, got to the room ready for bed only to discover the sofa bed was so uncomfortable the kids couldn't sleep in it so they had to get all the pillows in the room to put under them to make it bearable. The room was cold at 18 degrees when we got in, but we couldn't heat it up despite turning up the thermostat and the heating went off during the night so we were all freezing.
None of us had a good sleep and left early the following morning still shattered, certainly not the object of the stay.
We mentioned the uncomfortable sofa bed to reception in the morning, but they were not interested.
Disappointing stay as we used to enjoy the express Inn, but I think we have decided its better to pay a little more and stay in a decent hotel.
21 February 2013
Rated 5.0 out of 5.0 by Arthr Dog friendly
Stay here regular and have always had excellent service.
15 February 2013
Rated 5.0 out of 5.0 by plumfin Fantastic Staff
I don't normally review hotels, but I had to commend the staff. Very helpful in all respects, allowed me to work in peace to do my expenses (v important, clearly!). Mentioned it to their Manager but also wanted to let you all know as well.
12 February 2013
Rated 5.0 out of 5.0 by Henriette Our trip to Stirling
We thoroughly enjoyed our stay at Stirling
Price was excellent.
Food was good
Room was very comfortable
Staff were friendly and helpful
08 February 2013
Rated 4.0 out of 5.0 by Hunter47 In the main, the room was comfortable and well appointed, with comfy beds, clean, with good en-suite.
The only complaint I would report is the heating system - even when turned up, the room was still cold, with the a/c noisy and a distraction, so had to be switched off in order to sleep.
Linked to the temperature, was the temperature of the hot water in the shower - tepid at most.
Other than that, the room and overall experience was good.
07 February 2013
Rated 5.0 out of 5.0 by carney23 Great stay
Staff over accommodating if that's possible - fire alarm testing was a bit annoying but thanks for everything.
02 February 2013
Rated 5.0 out of 5.0 by Rob35 Stirling Review
Overall, I cannot fault my stay at the Holiday Inn Express in Stirling. Parking excellent, room was clean and comfortable, staff friendly, breakfast was good and not far from the city centre. I would recommend those visiting from elsewhere to book a room here. Good value for money
20 January 2013
Rated 4.0 out of 5.0 by Grami Not bad
I have never been to Stirling before but I decided to stop mid-way on a journey from Newcastle to Fort William. The town is lovely and steeped in history. The hotel is conveniently located but a bit dated. What really bothered me is the broken window latch which I didn't report to be honest but that meant noise and cold air found their way in.
19 January 2013
Rated 4.0 out of 5.0 by milemuncher A Very Pleasant Stay
We enjoyed our stay, as we always have at the Stirling HIE.
15 January 2013
Rated 5.0 out of 5.0 by BluesTog EXCELLENT!
What an excellent hotel for the purpose! Several of us from Bedford Rugby Supporters Association spent time in this hotel over the past weekend. We were in the city to watch our team play Stirling County. Nothing was too much trouble for the staff from booking taxis to serving pizza!! Many thanks to all the staff on duty.
14 January 2013