Rated 4.5 out of 5 by 173
Rated 4.0 out of 5.0 by PJtraveller Friendly, happy and helpful staff
First time we had stayed at a Holiday Inn and both were very impressed not only with the room but also the friendliness of the staff.
It made a big difference being able to relax away from the room as well as have breakfast included.
My friend and I stayed twice at Stirling and both times were greeted by Brihony and Rona, both of whom were very helpful and friendly.
Would recommend this place, it was far enough from the motorway without it being too far and having a restaurant nearby meant once we'd checked in we could walk to get a meal.
Place very clean too.
17 September 2013
Rated 5.0 out of 5.0 by weebonniegirl Comfortable room and welcoming staff
Excellent location for visiting our family in Stirling. We are always made so welcome - including our dog. Staff are very helpful too!
10 September 2013
Rated 5.0 out of 5.0 by jacksox hassle free check in and out
my "normal" check in experience of lost reservations, wrong billing accounts, arriving too early / late etc was thankfully not present here. The staff were all thoroughly professional, but without being robotic, in fact they were super friendly, especially Morgan and bronwhin (the Aussie girl).
The place was clean comfortable and relaxed and had great views of the nearby hills / mountains.
All in all an excellent place to stay.
06 September 2013
Rated 4.0 out of 5.0 by Johnc500 Lovely rooms good service
Lovely hotel with surprising big rooms. The hotel looks and had the feel of a new premises. Well Maintained and we'll laid out especially the breakfast buffet. This however was typical of all holiday inns and nothing special
Good stay and would use it again
02 September 2013
Rated 5.0 out of 5.0 Modern clean and comfortable
Stayed for 2 nights lovely big rooms and beds. Set in a quiet area but only 15mins walk to Stirling centre or £1 return on the bus from the shopping mall nearby. Staff were friendly and welcoming would recommend a stay here.
01 September 2013
Rated 4.0 out of 5.0 by George28403 Room small for three
Overall OK, but the room was small for three of us when the sofa bed was open.
31 August 2013
Rated 4.0 out of 5.0 by dalei Excellent Location for a Touring Base
We chose this hotel as it allowed us the ability to go East, West and North with ease to visit the many wonderful things Scotland has to offer.
30 August 2013
Rated 5.0 out of 5.0 by Gman09 Pleasant staff
nice to be welcomed and very polite staff thank you
30 August 2013
Rated 5.0 out of 5.0 by Martin74 "Braveheart"
The hotel is outside of stirling - you see the theWilliam Wallace "Braveheart" Monumet from the hotel.
Very friendly staff!
If you go to Edinburgh - go via "North Forth Roadbridge".
We had a nice boat trip from South Queensferry - you see the bridges and seals.
23 August 2013
Rated 5.0 out of 5.0 by Rogerrbctc Happy Helpful Staff
Altogether better experience than the other HIE we stopped at on this trip.
Staff were particularly helpful and had cheery smiles.
Stayed 2 nights and enjoyed them both
22 August 2013
Rated 4.0 out of 5.0 by Cliff221 What a boring breakfast!
This hotel is adequate in service and bedroom standard but the self service buffet breakfast leaves a lot to be desired. Orange juice is watery and the only cooked option is sausage, scrambled egg and beans. The same every day - so don't book for long!
21 August 2013
Rated 5.0 out of 5.0 Lovely room and super service
The room was excellent for myself and 3 granddaughters aged 17, 5 and 4, The receptionist on duty (I can't remember her name but she hd an American accent!!) was very attentive especially with the children. I will certainly recommend your hotel for service and value.
18 August 2013
Rated 5.0 out of 5.0 by inverbid Thanks for all your help!
We stayed at this hotel whilst attending a familiy wedding nearby. We were able book adjoining rooms so that our teenage son could have his own room. The staff were friendly and helpful and the room was really lovely. When we checked out we had inadvertently left some luggage in the hotel and were contacted promptly by the staff which saved a long journey back to collect it.
18 August 2013
Rated 5.0 out of 5.0 by Chris1010 Very good value
Very clean. Friendly staff who were very helpful. Good breakfast. We had a family room which was a little snug when the sofa bed was pulled out but okay for an overnight stay. Good evening meals at bar/ restaurant next door
15 August 2013
Rated 5.0 out of 5.0 Excellent Accommodation, Service and Staff
A very relaxing place to stay and the staff were second to none. Thank you.
12 August 2013
Rated 5.0 out of 5.0 by bean54 fab everything location, relaxing, and great staff
thanks for a great stay, could not have had better at a 5 star keep up the good work,
12 August 2013
Rated 4.0 out of 5.0 by OneNightWonder Good stopover
We stayed in a family room for one night on a trip from England to the Highlands.
The room was a good size with a comfortable double and a double sofa bed, which was more than enough for us put our 5 month old in his moses basket.
The staff were all friendly and gave us some suggestions on where to eat when the pub next door had a one hour wait.
A bit outside of Stirling in the middle of an industrial estate, but easy enough to get into central Stirling for restaurants or out to the Wallace monument - although it was a Sunday, so traffic might be worse at other times.
05 August 2013
Rated 4.0 out of 5.0 by DM67 Excellent staff and enjoyable stay
After shaky start due to room and loud guests the reception staff were fantastic and helpful which certainly made my stay worth while.Very clean and no faults with breakfast.Would certainly return again.
03 August 2013
Rated 5.0 out of 5.0 by salina lovely but pricey
i really love the location of this hotel, its central and comfortable. the beds and pillows are nice and staff are great, always.
i do although find it pricey and think you will struggle when premiere inn open around the corner.
The one thing i would complain about is breakfast buffet, its all great apart from the hot section, as a vegetarian and somebody who is also intollerant of eggs, the only choice is beans. would be nice to see some warm tomatoes, hashbrowns, mushrooms. we do pay a good rate for our room so dont feel like this is asking too much.
03 August 2013
Rated 5.0 out of 5.0 by mo2228 family room overnight stay
clean and comfortable, nice staff and nice breakfast , ideal for a trip to Stirling , would use again ,
31 July 2013
Rated 2.0 out of 5.0 by MHH1 Not a good experience
Aircon broke down at 2.30 in the morning and the room started to overheat and not ideal on one of Scotalnds warmer nights. The hotel can't be blamed for this and hope it makes the agenda in getting fixed for the next guest.
What did annoy me was I was overcharged on my check out bill despite the rates for two rooms agreed and pre booked. What really frustrated me most of all that I was the one who was being told that I must be wrong until I produced an e-confirmation of my booking.
Management need to take a leaf out of better performing hotels and consider staff retraining in guest relations.
29 July 2013
Rated 4.0 out of 5.0 by Voyager2013 Good hotel
Good hotel and agreable stay. Easy to park, although far from the center.
24 July 2013
Rated 5.0 out of 5.0 by lolewus Pleasant surprise!
We were on the Isle of Skye, but the weather was so awful we decided to leave a day early, cancelling our B&B. I was able to reserve a room for that night through the web and paid with points.
When we arrived, we were a little dismayed to find the hotel in the middle of a business park. That turned out to be a good thing. It was very quiet, and my husband and I walked across the road to the Eating Inn to share a cider and watch the sunset - which was clearly visible over the mountains that we could see across the business park.
The family room was quite comfortable for 3 of us, including our 15 year old son. Overall we were very pleasantly surprised and would stay again if in the area.
23 July 2013
Rated 5.0 out of 5.0 by LynnH Perfect for travel to T in the Park
My friend and I used the hotel as our base for 3 days at T in the Park. It provided the ideal venue as we were able to access our T in the Park bus via the nearby Park and Ride and were able to be dropped outside the hotel on our return each night. Staff were friendly and interested in what we had been doing without being intrusive and were helpful with regard to transport. Would highly recommend this to other T in the Park goers who do not want to camp!
22 July 2013
Rated 4.0 out of 5.0 by AbyB77 Excellent value for money
Stayed for 2 nights with parents. Both rooms were spacious. House keeping good and reception staff friendly. Location was ideal for travel in and around stirling. Only downside was the breakfast - not much of a choice.
22 July 2013
Rated 5.0 out of 5.0 by Lorna21 Fantastic staff
Room etc just the same as all other Holiday Inn Expresses - comfortable, clean and roomy with a good sized, well laid out bathroom. However where this Holiday Inn differs is the staff were out standing. All staff - room staff, dining staff and night attendants were courteous, helpful and obliging. the reception staff were outstandingly friendly and helpful and interested in your enjoyment of the area. They obliged by checking out cost and booking taxis. On one occasion when a taxi didn't turn up and we were in danger of missing our coach the receptionist on duty took us to the bus station in her own car. Way and above the call of duty. I would highly recommend this hotel.
20 July 2013
Rated 5.0 out of 5.0 by Bing64 Excellent value
A great value Hotel, very clean and comfortable.Staff were very friendly and helpful. We had a very good choice of breakfast too, will definitely use this Hotel again.
20 July 2013
Rated 5.0 out of 5.0 by BaxtersBuddy Outstanding Stay...
I stayed at this hotel for a wedding in Stirling. The staff were very friendly & helpful. The rooms were clean, spacious & very comfortable. The facilities were excellent & the buffet & snacks were good with a full continental breakfast included in the price. Good value for money & in a good location. Would definitely stay here again & would highly recommend.
09 July 2013
Rated 4.0 out of 5.0 Convenient for a family
This was a good option for a family of 4. The location wasn't great and it was difficult to find. I stay at holiday inns all over the world. This one was small but functional.
04 July 2013
Rated 4.0 out of 5.0 by AnimalLover1414 Good location and great service
The staff was very welcoming and helpful. The room was clean and comfortable. The breakfast held many options. I'd visit again.
27 June 2013