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Rated 4.4 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 Friendly efficient staff The check in and check out were seamless, the staff were efficient and friendly. The accommodation was roomy (pardon the pun) and spotlessly clean. The breakfast was excellent but a rasher or two of bacon wouldn't have gone amiss. I would have no hesitation in recommending this hotel. 16 September 2014
Rated 5.0 out of 5.0 by Fantastic place to stay We chose to stay here purely based on price as it was the cheapest we could find that was near Alton Towers and we couldn't of made a better choice. The hotel is only 20 mins drive from Alton Towers so after a tiring day at the theme park we were ready to drop. The staff were so friendly and check in was really quick so we went from car park to room within 10 minutes. The room was lovely and the beds really comfy with choice of firm or soft pillows. We had rest and got ready and had a pleasant meal in the adjacent Harvester. We realized we had left our toothpaste at home and were delighted to find out that the hotel will supply you with little things like toothpast, brushes etc for free. in the morning we went down to the express breakfast which was perfect, as we are veggies the continental breakfast with scrambled egg and beans were perfect. Again the staff were brilliant and made check out a breeze - we will definitely be staying again! 12 September 2014
Rated 5.0 out of 5.0 by Superior experience than expected Having recently experienced other similar travel hotels the experience here was better on all fronts, and the inclusive facilities (breakfast and wifi) made the overall cost equivalent but the experience here was much better on all accounts. Holiday Inn Express will be the first port of call in future trips, based on this experience 08 September 2014
Rated 5.0 out of 5.0 by Great Nights Sleep My family and I stayed at the Holiday Inn Express, Stoke on Trent. The hotel staff were very friendly and polite. Room was very comfortable and quiet and we all had a great nights sleep. Breakfast was good, with several hot foods available, which I wasn't expecting from a Holiday Inn Express. I would recommend this hotel to others. 08 September 2014
Rated 5.0 out of 5.0 by Pleasant Staff and very clean Hotel Staff couldnt have done more for you, breakfast was really good with plenty of tables and sitting even when it was busy. The room was spot on and loads and loads of parking too, it's ideally situated for an Alton Towers weekend away. Me and my girlfriend were both very happy and would stay there again for certain :D 06 September 2014
Rated 1.0 out of 5.0 by Poor experience The air conditioning made the room cold and could not be adjusted. The water in the shower and wash basin was only lukewarm. The desk light did not work. There was no bacon at breakfast. It was incredibly bad value for money. 04 September 2014
Rated 5.0 out of 5.0 by Perfect end to great night I stayed here because I was attending a retirement party. from initial check in the staff were helpful and courteous and even helped the taxi driver with directions to the party venue!! After the party had a couple of drinks in hotel bar and staff were helped me to choose a really good malt whisky to finish night off. after great nights sleep had super breakfast before setting off back home. All in all a great experience. 03 September 2014
Rated 5.0 out of 5.0 by attentive staff in a very nice hotel On arrival I was pleased with the looks of the hotel and was more than happy to find the interior matched up.I would definitely stay here again as it is a cheaper alternative for visiting Alton Towers and also clean and relaxing. 03 September 2014
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