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Rated 4.4 out of 5 by 510 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay From the time of check-in, to leaving the following morning, the staff were polite and only too happy to help. The hotel is clean and well maintained throughout. I'd happily stay here again. November 29, 2015
Rated 2.0 out of 5.0 average very average experience from an average location. poor breakfast choice and quality November 28, 2015
Rated 5.0 out of 5.0 by excellent Excellent hotel! great staff! great rooms! fab shower! great comfort! really enjoyed this hotel. November 21, 2015
Rated 5.0 out of 5.0 by Excellent in all aspects Would recommend this hotel to anyone. Excellent first class service from all Staff especially Rachel, Amy, Lee and Carl who went above and beyond for mine and my sons stay. Thoroughly enjoyed stay at this hotel and was relaxing and comfortable too. November 19, 2015
Rated 4.0 out of 5.0 by Overnight the hotel was clean and tidy and the staff where excellent, would not want to stay any longer than one or two nights as it was not within walking distance of any form of social life November 18, 2015
Rated 5.0 out of 5.0 by My Favourite Hotel in Stoke !! Have stayed here many times in the past and the staff always greet me by name. It's a nice touch. Other than that you know what you are getting with a HI Express hotel. A good quality clean room with the basic facilities you want when staying overnight on business. Draught Guinness in the bar would have been nice... November 16, 2015
Rated 5.0 out of 5.0 by Excellent value My partner and I stay here because we watch football at the stadium opposite, it is a lovely clean comfortable hotel. The rooms are always kept very clean, the beds are comfortable, although I will say that the pillows are not quite soft enough for me but perfect for my partner. The food at breakfast is absolutely fine, baked beans, scrambled eggs, sausages, toast, Apple/ orange juice, coffee, Fruit, warm bread and toast!! And a continental choice too, What more could you want for the price. They also have menus for local takeaway, we were able to sit in the bar and order a takeaway, use their plates and cutlery, and they even cleared away the plates. The staff are all extremely polite, they work very hard to please. and the dance group 'diversity' were there while we were, so it can't be too bad !!!! There is a lovely outdoor shopping area and very large garden centre a couple of miles down the road. This hotel is perfectly placed, especially for the football November 12, 2015
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