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Rated 4.4 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Great Staff Very happy with overall experience, very friendly bubbly staff always happy to go extra mile for customers. Room good, bedding clean! 22 August 2014
Rated 5.0 out of 5.0 by Good Location / Great Staff Booked for a trip to Alton Towers and Trentham Monkey Forest for a two day (weekday) stay and was not disappointed. Easy to find location and only 25 Mins from Alton Towers and about 10 Mins from Trentham Estate. Staff were excellent and clearly use to having families stay at the location. Breakfast good value, Check in and Check out completed quickly. 22 August 2014
Rated 4.0 out of 5.0 by Comfortable The hotel was nice and clean and the room was dark enough for a good night sleep. We booked four rooms for two nights. The air conditioning in one room was not working and was been told that it would be fixed, but never got fixed. The breakfast could have more options like hashbrown and mushrooms. overall the stay was good . 21 August 2014
Rated 5.0 out of 5.0 Great hotel, very clean The hotel was very clean and tidy and the staff very polite and helpful. The quality of the room (including the bathroom) was very good too. We had a family room with a double sofa bed. The price paid for one night was exceptional given the room and service received. Would definitely stay here again. 21 August 2014
Rated 4.0 out of 5.0 by great value and very comfortable Very helpful and friendly staff. Great value and a fantastic breakfast. Only downside was other guests allowing their children to run along the corridors earl morning. 20 August 2014
Rated 4.0 out of 5.0 by friendly and attentive staff. upon arrival we were greeted by friendly, happy and attentive staff. The rooms was clean and tidy and well equiped. Reception staff were helpful to our needs and it was even them, who bought us up a further quilt when requested. They even called up to our room and our evening take away delivery arrival and supplied plates and cutlery. they even cleaned away all of our rubbish and plates when we had finished. Breakfast service was good and attentive even though the hotel appeared busy. Would definately stay again as this was my second visit in ten months 19 August 2014
Rated 5.0 out of 5.0 by Exceeded expectations Excellent room and service, from very pleasant staff. Would highly recommend: hard to fault for the price. 18 August 2014
Rated 5.0 out of 5.0 Excellent pit-stop Folkestone to Glasgow is a bit of a hike, not made easier on this occasion by a 2 hour sojourn on the M25. Anticipating the need for an overnight pit-stop, we had elected to explore the delights of Stoke on Trent and booked the Holiday Inn Express there. Good move! From the moment we arrived until we left the next morning after breakfast, everything about the hotel punched way above the weight you might expect for a "budget" brand. Pleasant reception staff, excellent quiet room, good bed, really good choice at breakfast - including real OJ, all conspired to ensure that we left for the second lap of our journey in good form. Thank you! 18 August 2014
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