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Rated 4.4 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by Fantastic place to stay We chose to stay here purely based on price as it was the cheapest we could find that was near Alton Towers and we couldn't of made a better choice. The hotel is only 20 mins drive from Alton Towers so after a tiring day at the theme park we were ready to drop. The staff were so friendly and check in was really quick so we went from car park to room within 10 minutes. The room was lovely and the beds really comfy with choice of firm or soft pillows. We had rest and got ready and had a pleasant meal in the adjacent Harvester. We realized we had left our toothpaste at home and were delighted to find out that the hotel will supply you with little things like toothpast, brushes etc for free. in the morning we went down to the express breakfast which was perfect, as we are veggies the continental breakfast with scrambled egg and beans were perfect. Again the staff were brilliant and made check out a breeze - we will definitely be staying again! 12 September 2014
Rated 1.0 out of 5.0 by Poor experience The air conditioning made the room cold and could not be adjusted. The water in the shower and wash basin was only lukewarm. The desk light did not work. There was no bacon at breakfast. It was incredibly bad value for money. 04 September 2014
Rated 5.0 out of 5.0 by Perfect end to great night I stayed here because I was attending a retirement party. from initial check in the staff were helpful and courteous and even helped the taxi driver with directions to the party venue!! After the party had a couple of drinks in hotel bar and staff were helped me to choose a really good malt whisky to finish night off. after great nights sleep had super breakfast before setting off back home. All in all a great experience. 03 September 2014
Rated 5.0 out of 5.0 by attentive staff in a very nice hotel On arrival I was pleased with the looks of the hotel and was more than happy to find the interior matched up.I would definitely stay here again as it is a cheaper alternative for visiting Alton Towers and also clean and relaxing. 03 September 2014
Rated 5.0 out of 5.0 by Comfortable, clean and welcoming A handy stopover en route to Alton Towers and actually wish we had stayed here for the duration of our trip rather than one night. Comfortable and spacious room for family of 4 at a reasonable price and a very tasty breakfast buffet. I never sleep well in hotel rooms so sleep is never going to get a 10/10. The mattresses and pillows were very comfortable. However the duvet/covers were very noisy! Any time one of us moved they made a strange swishing noise - a sign they were good clean, starched covers but not so good with two restless children tossing and turning all night. Not a major issue though and we would still stay again. 02 September 2014
Rated 5.0 out of 5.0 by Great service from Gareth and Co Express check in no hustle for the Hustler Well looked after property ,thank you guys. 01 September 2014
Rated 5.0 out of 5.0 by Very Good Hotel We booked this hotel for 2 days Thor my family to visit Alton Towers. From check-in to checkout everything was smooth and easy. Staff was very helpful and friendly. Don't hestitate to stay in this hotel. 01 September 2014
Rated 4.0 out of 5.0 by Clean, modern and comfortable. Booked this hotel as close to Alton Towers. It was great value for money, friendly, efficient staff, clean, modern, comfortable rooms and free wifi! Convenient Harvester restaurant across the car park which meant we didn't have to get back in the car again after a long drive up to Stoke to search for a place to eat that evening. Enjoyable stay. 30 August 2014
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