Rated 4.4 out of 5 by 422
Rated 5.0 out of 5.0 by Nikos16 Long Stay AT HIE Stoke
Excellent choice for shorter stays, however even in our case that we had a long stay of 10days (family with 2 children) everything went O.K. Very friendly and efficient staff.
July 28, 2015
Rated 5.0 out of 5.0 by JennyandChrisB very efficient staff and a good place to stop over
This Holiday Inn Express is clean and up to date. One of its greatest assets is its very friendly and efficient staff.
July 27, 2015
Rated 5.0 out of 5.0 by Sazt80 Great staff and lovely hotel
We stayed here with another family for a 2night stay, for a trip to Alton Towers.
Your front desk receptionists Amy & Jessica greeted us and we're really friendly. We had three excited children in our party and during our stay they made time to ask them about their day, even though we could see they were busy.
Reception booked us a taxi to our restaurant, and we were able to have a drink from a good selection of wines, which we weren't expecting!
As we had children we asked if we could take our drinks to our rooms, nothing seemed too much trouble.
The rooms were lovely and clean with enough room.
The breakfast was perfect with plenty of choice for everyone.
We had a great trip away and the children thought it was fun, that's what matters. Would recommend 10/10.
July 26, 2015
Rated 5.0 out of 5.0 by Capt4541 Perfect pit stop
A lovely, clean hotel. Room was spacious. Great for a little stop over on our road trip. It was better than expected and value for money so really impressed. Breakfast selection not bad but was nice.
Hadn't realised we had booked at the start of the school holidays until we went for breakfast which seemed like a chimps tea party! Kids everywhere
July 24, 2015
Rated 3.0 out of 5.0 by garry1066 uncomfortable
We were a family of four, we had to let the children sleep in the double bed, which was very uncomfortable, the bed settee was even worse! Non of us got a good nights sleep
The breakfast was very poor, seemed like powdered scrambled egg and over cooked sausages!
The staff were friendly and the reception area okay. You can order pizza and eat in reception area using their plates ETC, which was good
Overall, if the beds were more comfortable, would of been better. But as it is we all got no sleep at all!
July 24, 2015
Rated 5.0 out of 5.0 by starfish2 Nice & clean room good value
We only stayed one night but were very pleased with the room for 4.
Very clean and with comfortable beds. Bathroom space well designed.
Only niggle was duvets very noisy/rustling when anyone rolled over and with 4 people sharing it took us all a little while to get off to sleep.
July 22, 2015
Rated 5.0 out of 5.0 by V70Pete An Excellent Stay
Couldn't really fault it. The staff were very friendly and attentive. The only 'down' side (if any) was the behaviour of some of the other guests' children - beyond the control of the parents and not the concern of the staff, really!
July 22, 2015
Rated 5.0 out of 5.0 by Sunshine Blessing Great Weekend
Staff extremely helpful even though we were early.
Bed was. Little hard but an extra duvet was quickly provided to enable me to sleep, which I did do.
The hotel was full on both nights but there was plenty to eat at breakfast time with lots of staff including the duty manager making sure that the tables were cleared and clean.
Will stay again.
Would recommend this hotel
July 18, 2015