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Rated 4.1 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by Good Night's Sleep The stay was great. The room was quiet and clean. The staff was friendly and very accommodating. I would definitely recommend staying here. 16 September 2014
Rated 3.0 out of 5.0 by General condition of hotel This is an older hotel. Need upgrades. Handicap Room did not meet standards as expected. Staff was great. 11 September 2014
Rated 1.0 out of 5.0 by Rooms in desperate need of a make-over/update and deep cleaning This hotel is old, it needs a complete make-over and deep cleaning. I did not feel the safest at this location, the room was probably cleaned, but didn't give me the feeling of comfort. I was not able to relax while here. The ceiling at the door into the room was extremely low, almost hit my head; lighting was dim, probably to hide the fact that the room was dingy. My bed sheets had stains on them, fortunately not on the side I was sleeping on. The drain plug in the tub would not stay open while I took a shower, the bathroom was small. I would have requested things be fixed, but checked out instead due to the fact that the hotel did not meet my expectations of a Holiday Inn, and yes I've stayed at plenty to know first hand what the expectations are. Breakfast was the normal offerings from IHG, the "fresh" fruit did not look appetizing. Staff was the selling point, they were all helpful and friendly, the breakfast gals helped me a couple times with the pancake maker as it kept acting up. Overall - I could not wait to get out of this hotel - I will not be staying here again!! 10 September 2014
Rated 5.0 out of 5.0 by Sugarland Labor Day 2014 -- Conveniently located and easy to find. -- Ample well lit parking. -- Staff was very friendly and helpful at check-in. -- Room was clean and comfortable. TV channel selections more than adequate. -- Very quiet hotel at night -- sleep undisturbed. -- Breakfast room very clean. Even with a large number of diners, there was plenty of fresh, hot food to choose from. -- Coffee better than most hotel breakfast coffee. 07 September 2014
Rated 5.0 out of 5.0 by Sugar Land HAZWPOER 14 Clean room, good breakfast. I also had a meeting cancelation and needed to check out a day early. The staff was very accomodating with the change. I'll be back. Thanks 02 September 2014
Rated 4.0 out of 5.0 Nice room good location Nice room that was clean in a good area. Breakfast was ok, good variety. I will most likely stay here again. 01 September 2014
Rated 5.0 out of 5.0 by Nice Hotel. I will be staying at this hotel at this location everytime I go to Houston. The staff and the front desk personnel were great. There was a problem with the elevator, I reported it to the front desk, and 10 minutes later, it was being repaired. I love the fact that the staff was always cleaning. The only problem I had was that they gave me a room designed for handicap people. But the room was still great. I'm more than impressed. 01 September 2014
Rated 5.0 out of 5.0 by Very clean, quiet and friendly Nite clerk, Aku, was very pleasant and friendly and took care of the check in a professional and courteous manner. She conversed in an engaging and pleasant manner making checking very welcomed. 28 August 2014
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