Rated 4.1 out of 5 by 74
Rated 5.0 out of 5.0 by Shotgun79 Sugar Land HAZWPOER 14
Clean room, good breakfast. I also had a meeting cancelation and needed to check out a day early. The staff was very accomodating with the change. I'll be back.
02 September 2014
Rated 4.0 out of 5.0 Nice room good location
Nice room that was clean in a good area. Breakfast was ok, good variety. I will most likely stay here again.
01 September 2014
Rated 5.0 out of 5.0 by Cedric47 Nice Hotel.
I will be staying at this hotel at this location everytime I go to Houston. The staff and the front desk personnel were great. There was a problem with the elevator, I reported it to the front desk, and 10 minutes later, it was being repaired. I love the fact that the staff was always cleaning. The only problem I had was that they gave me a room designed for handicap people. But the room was still great. I'm more than impressed.
01 September 2014
Rated 5.0 out of 5.0 by KWB2 Very clean, quiet and friendly
Nite clerk, Aku, was very pleasant and friendly and took care of the check in a professional and courteous manner. She conversed in an engaging and pleasant manner making checking very welcomed.
28 August 2014
Rated 5.0 out of 5.0 Convenient location and very clean
Hotel provided all the basics. Have stayed here several times and is very convenient to office I am visiting and good near by facilities for dining
Did have a couple of minor issues on recent stay with water temperature and intermittent internet connection, but this was unusual.
25 August 2014
Rated 2.0 out of 5.0 by Szil Needs a real maintenance person
Stayed at this hotel for work. Got in the room and tried to watch TV, and the remote didn't work. Went down to the desk, and the girl behind the counter said the maintenance man would have to come fix it. Yeah, right. As expected, no maintenance man ever came. Bathroom sink and tub didn't drain, and the tub had two temps, hot and cold, nothing in between. Didn't want to mess with it too much because the control was about to fall off the wall. For what this hotel cost, I'll stay somewhere else next time. Seems like HI Express quality has been going downhill.
15 August 2014
Rated 5.0 out of 5.0 Affordably Meets Basic Needs
We were looking for a decent, clean place to stay for less while in town for a family party. This place definitely delivered. My only complaint is that the lights in the room are too dim at night time. During the day enough comes in through the window so it was alright.
The rooms are clean and get cleaned perfectly. The staff is friendly and takes the time to fulfill your requests. For this trip we booked and paid for several other rooms for other family members as well. They carried out all our requests as our number of rooms needed and days changed without any problem whatsoever.
The breakfast is pretty standard. You have a pancake maker, some eggs/breakfast meats. There's fruit, bagels, and toast. Then there's some variety of milks. The juice from the juice machine tasted a little funny, but it could have just been me not liking the tart-ness of it.
14 August 2014
Rated 3.0 out of 5.0 by Curtis T Smaller room than expected
Having stayed at HIE properties before, I was expecting the bedroom and bathroom to be a bit larger.
There was very little room around the bed itself which meant I needed to use the living area to dress and undress.
The countertop in the bathroom was very small as well. I'm more used to it being around 36" in length but this was closer to 18" long. Not much room to put out shaving equipment or hair maintenance products.
Location wasn't bad and rooms were quiet. Hot breakfast items could have been a bit warmer and the selection was just okay.
I'd stay there again if no other IHG properties were available, but it wouldn't be my first choice.
09 August 2014