Rated 4.3 out of 5 by 357
Rated 5.0 out of 5.0 by Devon gal Comfortable bed and great service
The staff were great really welcoming - I arrived very late after a long drive. I chose Holiday Inn Express because I know it will deliver friendly, efficient service with clean and comfortable rooms and beds. The Epsom Downs hotel is a beacon for the brand.
October 10, 2015
Rated 4.0 out of 5.0 by Reegstar Excellent Lodging in Epsom
This was our first experience staying at a Holiday Inn Express in England (we are Americans), and we were pleasantly surprised at the high level of service and accommodation. The location was excellent, being right next to the Epsom Downs race track. The public areas were very clean - as was our room. We had very comfortable bedding and the room was fairly quiet, despite some renovation work in front of our window.
My only quibble was with the bathroom. It was a shower only - no tub - and there was a slight leak in the corner. Also, there was no fan in the bathroom. Otherwise, there was no problem with our room and the housekeeping staff were prompt and excellent in all of their work.
October 9, 2015
Rated 4.0 out of 5.0 by Nihal Great venue
Hotel clean and free of noise from roads. Pleasant staff Clean, large, comfortable rooms. Easy access and parking.
Stayed only one night but enjoyed all the facilities.
October 7, 2015