Rated 4.0 out of 5 by 401
Rated 5.0 out of 5.0 by MSBG Stay at Holiday Inn Express
Really enjoyed staying at this hotel. The reception staff were very helpful and give us a room on the 5th floor with good views.Very clean room and bathroom and lovely free breakfast. Would stay here again.
October 9, 2015
Rated 5.0 out of 5.0 by 2welsh stopover
a great one night stopover. lovely roon, clean and comfortable. Staff were great too
October 8, 2015
Rated 5.0 out of 5.0 by busyb33 Bed
Hotel stay very good, generally had a comfortable 2 days stay, however bed felt lumpy, which did no favours to my having a perfect sleep.
October 7, 2015
Rated 1.0 out of 5.0 by vsuk Poor customer service
Breakfast staff didn't keep enough food until the scheduled time and when brought to notice no action taken. Many went hungry.
October 6, 2015
Rated 1.0 out of 5.0 by vsuk Poor service
AC didn't work in the room. It was too hot to sleep.
Breakfast service was closed much before 10am. Staff didn't refill the serving bowls of food at buffet when it was empty. What was even worse was they took away the food right in front of people who were in the queue holding their plates saying break fast service is over (It wasn't 10am yet by then). When challenged, staff asked guests to buy food later. It was same experience of atleast 12 to 15 families.
Frontend staff didn't care when the problems were brought to their notice.
Overall it was worst experience.
September 30, 2015
Rated 4.0 out of 5.0 by きら～～～ん☆ イギリス気分
September 29, 2015
Rated 5.0 out of 5.0 by Nick3213 Great Service
Hayley the receptionist was brilliant. The hotel was clean and our room was great.
September 29, 2015
Rated 5.0 out of 5.0 by Swiss on tour Good location amd friendly staff
I had chosen Express by Holiday Inn due to the central location offering a choice of restaurants in the area. The staff at reception were very helpful in guiding me to restaurants of my liking. There is a limited choice of meals in the bar, but the quality was good.
The Internet in the room worked very well, and I am pleased to use free wireless Internet connection thanks to my membership of IHG club.
The room is good and comfortable. In particular I appreciate the choice between a hard and soft pillow.
September 28, 2015