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Rated 4.0 out of 5 by 266 reviewers.
Rated 2.0 out of 5.0 by hotel stay Accommodation reasonable. terrible noise nuisance. Some staff excellent others terrible. Breakfast awful and too basic. 23 February 2015
Rated 5.0 out of 5.0 by Excellent customer service perfect location We stayed at the HIE Swindon for just one night but cannot fault the service we enountered at this hotel. We had a most comfortable stay in a particularly large room. The only comment I would make is that the furnishings are beginning to look very "tired". The carpet in our room was badly stained and the chairs in the bar area were shabby and torn. My "average" comment for the breakfast results from a particularly limited choice (unlike most other HIE) - no muesli, no weetabix, no natural yoghurt, cold and dry croissants, no honey, to name just a few. 12 February 2015
Rated 5.0 out of 5.0 by Great staff, comfortable room Key here is the great friendly staff team who are a credit to the hotel and to the brand. They make all the difference to where I choose to stay. However, the rooms are also really comfortable, quiet for the city centre and I've not yet had a bad nights sleep at this hotel, which is unusual. 09 February 2015
Rated 5.0 out of 5.0 by Great hotel Wonderful friendly hotel staff and a clean compfortable room. One negative comment only - The car park is a 3 mionute walk away from the hotel which is fine, but it is incredibly badly lit and I struggled to find my way out of the car park once I'd parked. I admit to being a little frightened, since I was alone and I checked in after 6pm. Perhaps reception staff could offer guests a torch to use. 09 February 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service! Nice bedroom with breakfast included! Absolutely worth it if you book early as you pay less for a good night stay! 07 February 2015
Rated 5.0 out of 5.0 by Good bed and bathroom with decent size bath towel Hotel very close to station with easy access, very clean comfortable room. Good sound insulation and effective blackout curtain, in addition to having a decent sized large bath sheet rather than average bath towel. 07 February 2015
Rated 3.0 out of 5.0 by Poor meal deal disappointed with meal deal quality and time to serve. 06 February 2015
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