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Rated 3.9 out of 5 by 445 reviewers.
Rated 5.0 out of 5.0 by Good for Business Travelers The restaurant / bar next door and beautiful views of the Bay make it a great business trip location. October 9, 2015
Rated 5.0 out of 5.0 by Hotel Personnel I had a problem with my bill Nick went above and beyond in assisting me in clearing up this matter. I highly recommend this hotel due to location and how personal attention this hotel provided to me and my 85 year old mother. Also the gentleman at the hotel desk,was extremely helpful in making sure we had a handicap room. October 9, 2015
Rated 5.0 out of 5.0 by Housekeeping staff I was very annoyed to learn that I couldn't even speak to the housekeeping staff to get additional towels. She did not speak English! And didn't understand a word I said. Why would you hire someone in the United States that cannot speak a word of English? October 9, 2015
Rated 4.0 out of 5.0 by Clean and nice Standard HIE property. Clean and nice. Not fancy but nice. October 8, 2015
Rated 4.0 out of 5.0 by shuttle we flew home to Tampa and called for our shuttle ride to pick us up. We were surprised to find out that the shuttle does not drive at that hour, and that we had to call a cab for-- extra money. One of the reafsons we stayed there was for the shuttle to and from the airport. October 6, 2015
Rated 3.0 out of 5.0 by Rude desk clerk I arrived to the hotel an jour early which is unusual for me as I am usually late. I told the clerk "Kyler" that I was an hour early but was wondering if a room is available. His first words to me is "Do you realize check in is at 3?" I am thinking, did I not just say I was an hour early? This was just the attitude Kyler has, and his way to express his attitude. He proceeded to act as if I was bothering him but located my room and gave me my key. He never asked me if I wanted a welcome snack or the bonus points. As I went to my room I did not encounter any maids so Kyler knew the rooms were ready but just had to express an attitude. As a frequent travel - 4 nights in HIexpress this week in 3 different cities, I really do not appreciate or believe "customer" should be treated this way. October 2, 2015
Rated 5.0 out of 5.0 by Comfortable and clean The beds are very comfortable at this hotel, with lots of pillows. The room is a nice size, and there are plenty of clean towels. We needed an extra blanket and toiletries, and the staff helped us right away. Great breakfast, and it's not the same every day, which is great when you are staying for the week. October 1, 2015
Rated 5.0 out of 5.0 by Work trip I was in town for a work trip and stayed. Great service from the staff. My flight was leaving early Friday morning and they opened up the breakfast breakfast area 30 minutes early so i could grab something. September 28, 2015
  • 2015-10-12T14:19:03.908-05:00
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