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Rated 4.8 out of 5 by 293 reviewers.
Rated 5.0 out of 5.0 by Great Stay My family and I had a wonderful stay at this location. The hotel is great and is exactly what is to be expected from a Holiday Inn Express. The rooms were clean and spacious (for a hotel room anyway), the pool area was well maintained and the lobby area was inviting and tidy as well. What really sets this hotel apart is the staff. EVERYONE IS SO FRIENDLY!! I mean exceptionally friendly!! The older gentleman who checked us in was just wonderful! I had some issues with my debit hard which he patiently helped me through and made the check in process efficient and quick. We had to leave a day earlier than planned due to a work emergency and the hotel staff was friendly and helpful during the check out process as well. *Also, since the hotel is connected to Busch Gardens, they have a lot of great deals for tickets* We were able to get a much better deal thru the hotel than anywhere I found online. July 3, 2015
Rated 5.0 out of 5.0 by Good at its purpose This hotel is not designed to be the center of your time. It assumes you are touring by day and using the hotel primarily to sleep and have breakfast. For that purpose, it does a splendid job. The staff is competent and friendly; the rooms are clean and include fridge and microwave; and the breakfast is nice and includes real food (potatoes, meat, eggs) not just fruit and pastries. July 2, 2015
Rated 5.0 out of 5.0 by Moving I was very comfortable with the location. I think being we were traveling and did not stay at on of your locations before I was surprised the rates were different. I don't like surprised. I think the rates should be the same especially for Club Members. July 1, 2015
Rated 5.0 out of 5.0 by Friendly staff, great service The staff were very friendly and went out of their way to make us feel welcomed. The rooms are clean with comfortable beds and pillows. The breakfast bar was by far the best of any Holiday Inn Express. Located in a safe area with numerous restaurants to choose from. Highly recommend this hotel! June 25, 2015
Rated 5.0 out of 5.0 by A Pleasant Hotel This is the second time we have stayed at this hotel. Our experience was comparatively consistent with our last visit, pleasant. The hotel manager, George, is very personable and goes above and beyond to make sure that your needs are taken care of. The staff is cordial and helpful. A very clean, comfortable, and quiet hotel. June 19, 2015
Rated 5.0 out of 5.0 by Great Place to stay This hotel is a Great Place to stay! I was visiting my dad for his birthday and i was right down the street. I front desk attended was a little sarcastic but the rest of the staff the next day was great! Clean and nice Pool, welcome water and also free ice cream at night for the kids. Enjoyed my stay! June 17, 2015
Rated 5.0 out of 5.0 by nice hotel We stayed here while waiting for my son to get into his apt at USF. The hotel was nice and quiet. The 2 things I did not like is I feel the pet fee of $50 is more than exhorbitant as other hotels charge nothing to $10. I think that a hotel that charges this much REALLY does not want pets. The hotel is also next to some kind of preserve that has alligators in the ponds. We saw one about a block away and heard what I think were babies in the swamp right next to the parking lot. the breakfast was good and they had ice cream bars each night which was different. June 14, 2015
Rated 5.0 out of 5.0 by Outstanding, clean, friendly, reasonable hotel Enjoyed our stay as we have in the past 5 years. Best hotel in the Holiday Express chain. Better than much costlier hotels. Food was great, clean, quiet,and staff is very friendly and anxious to help. June 10, 2015
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