Rated 3.8 out of 5 by 522
Rated 2.0 out of 5.0 by GypsyLawyer Concave beds
Great location on Dale Mabry, close to many chain restaurants as well as the airport. HOWEVER.... not quite sure about the immediate area surrounding this locale: I wasn't quite sure if the motel next to it was open; the restaurant in front of it and near the Pet hotel was shuttered.
The room: if it wasn't that I stayed there just because it was close to the airport and I had a red-eye, I would've gone somewhere else. The beds were the first thing I noticed: CONCAVE. Not flat, the mattresses look like they are 100 years old. I have stayed at a lot of HI Expresses around the country, and have preferred them. This locale single handedly has made me decide to no longer stay at HI Expresses.
Staff was ok, not exceptional like I've experienced elsewhere. Room was clean.
June 24, 2015
Rated 1.0 out of 5.0 by Joh boy Dirty room
The first room we were put in have some kind of foreign material laying on the pillows. They moved us and the bathroom of the second one had a dead bug in it. Our reservations were all screwed up and we did not get the adjoining rooms thar we were promised.. We did a $30 discount but ended up that we were charged for two nights and only stayed one. Had to call to get that worked out. Overall the worse experience ever at a holiday inn. I would never stay there again.
June 19, 2015
Rated 5.0 out of 5.0 by lcg46 Great Service and comfortable bed.
Always a smile and very professional service! The bed was very comfortable which made it easy to get great rest each night.
June 18, 2015
Rated 3.0 out of 5.0 by nana2309 business stay
GOOD OVERALL ROOMS SMELLY AND FURNITURE IN BAD SHAPE
June 15, 2015
Rated 4.0 out of 5.0 by lonewolf85 average
Place looks a little rundown. Location is behind a building that you wouldn't spot right away from the main road. Breakfast was ok. Been to other better holiday inn express
June 11, 2015
Rated 1.0 out of 5.0 by Stu627 Donot Stay at this property
Please be aware that this hotel does not wash bed linen and room is very bad. The door does not close fully. The towels were not clean. Not much toiletries in room. The front desk is staffed by inexperience people who does not wish customers. Unless I told them they don't even know that I am Platinum Rewards member.
June 10, 2015
Rated 4.0 out of 5.0 by andeco Will Go AGAIN
It was a great experience! I love staying at the Holiday Inn Express when I am traveling.
June 4, 2015